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Ocean El Faro Resort - All Inclusive

5.0 star property
5-star beachfront property near Macao Beach

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Photo gallery for Ocean El Faro Resort - All Inclusive

Exterior
Creator video - submitted by Escape Theory
Lobby
Exterior
Privilege Royal Master Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included

Explore the area

View in a map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, beach near Uvero Alto
    ‪10 min walk‬
  • Place, Macao Beach
    ‪14 min drive‬
  • Place, Sirenis Aquagames Water Park
    ‪15 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

8.4 out of 10
Very good
(281 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Vista Piscina

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Vista Piscina

8.2 out of 10
Very good
(132 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Swim Up

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Swim Up

8.8 out of 10
Excellent
(37 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Roof Top

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Roof Top

7.6 out of 10
Good
(37 reviews)
  • Garden view
  • 127 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege Junior Suite vista Jardín

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite vista Jardín

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Pool View

8.0 out of 10
Very good
(4 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege Junior Suite Vista Piscina Roof Top

View from room

Privilege Junior Suite Vista Piscina Roof Top

9.4 out of 10
Exceptional
(6 reviews)
  • 136 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege Master Suite Swim Up

Privilege Master Suite Swim Up

Privilege Master Suite Swim Up

  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege Royal Master Suite

Privilege Royal Master Suite | Bathroom

Privilege Royal Master Suite

  • Ocean view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Junior with Garden View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Garden View

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 52 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Junior with Pool View

Free minibar, in-room safe, desk, laptop workspace

Room Junior with Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Standard with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Standard with Pool View

  • 52 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite Vista Piscina

Junior Suite Vista Piscina

Junior Suite Vista Piscina

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Daisy Family Junior Suite

Daisy Family Junior Suite

Daisy Family Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Daisy Family Junior Suite Pool View

Daisy Family Junior Suite Pool View

Daisy Family Junior Suite Pool View

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the area

Punta Cana

Beachfront retreat .Your stay at this Uvero Alto property places you within 6 miles (10 km) of Macao Beach and Sirenis Aquagames Water Park. Arena Gorda Beach and Cana Bay Golf Club are within 12 miles (20 km).

What's nearby

  • beach near Uvero Alto - 10 min walk - 0.8 km
  • Macao Beach - 14 min drive - 9.3 km
  • Sirenis Aquagames Water Park - 15 min drive - 6.5 km
  • Bavaro Beach - 43 min drive - 31.9 km
  • Punta Cana Beach - 49 min drive - 52.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪El Mercado - ‬8 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Beach Club El Faro - ‬1 min walk
  • ‪Showtime Bar - ‬8 min drive
  • ‪Mike's Coffee & Tea By Ocean Hotels - ‬7 min walk

About this property

Ocean El Faro Resort - All Inclusive

5-star beachfront property near Macao Beach
Ocean El Faro Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Ocean El Faro Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 598 guestrooms or units
  • 3 levels
  • 18 buildings
  • 11 dining venues
  • 3 swim-up bars
  • 13 bars or lounges
  • 6028 sq ft of conference space
  • 560 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Ocean El Faro Resort - All Inclusive offers 598 accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies. 49-inch LCD televisions come with cable channels.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Breakfast included
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 11 restaurants
  • 13 bars/lounges
  • 3 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Nightclub
  • Playground
  • Shopping
  • Splash pad
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean El Faro Resort - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Guests should have 18 years old or older to access nightclub

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean Faro Inclusive Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
All-inclusive property Ocean El Faro Resort - All Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean El Faro Resort - All Inclusive All-inclusive property

Frequently asked questions

How close is Ocean El Faro Resort - All Inclusive to the airport?

Ocean El Faro Resort - All Inclusive is 25.2 mi (45-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Ocean El Faro Resort - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean El Faro Resort - All Inclusive.

How close is Ocean El Faro Resort - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Ocean El Faro Resort - All Inclusive offer free breakfast?

Ocean El Faro Resort - All Inclusive offers free buffet breakfast every day from 6:00 AM to 11:00 AM.

Is there a casino at Ocean El Faro Resort - All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (23-min drive) is nearby.

What time is check-in at Ocean El Faro Resort - All Inclusive?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at Ocean El Faro Resort - All Inclusive?

This property offers free self parking.

Does Ocean El Faro Resort - All Inclusive have a pool?

Ocean El Faro Resort - All Inclusive features 2 outdoor pools and a children's pool.

Does Ocean El Faro Resort - All Inclusive have a restaurant?

Ocean El Faro Resort - All Inclusive is home to El Mercado, which features international cuisine.

Does Ocean El Faro Resort - All Inclusive have a spa?

This property has a spa, which features hydrotherapy, mani/pedis, and facials.

How close is Ocean El Faro Resort - All Inclusive to downtown Punta Cana?

Ocean El Faro Resort - All Inclusive is 20.6 mi away from Punta Cana.

Ocean El Faro Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2144 out of 3858 reviews
Rating 8 - Good. 836 out of 3858 reviews
Rating 6 - Okay. 427 out of 3858 reviews
Rating 4 - Poor. 223 out of 3858 reviews
Rating 2 - Terrible. 228 out of 3858 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Zashira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful resort. Staff was great all around. Great food and great time in the pool and lazy river
Stayed 6 nights in Mar 2026

6/10 Okay

Taquana, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel, nice staff and good food.
Stayed 6 nights in Mar 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2026

6/10 Okay

chadi p

Travelled with family and small children, Travelled with group
Liked: Cleanliness
I have sent a message to the hotel regarding my stay. Lot of potential, poor execution Great setup. We would never return unfortunately
Stayed 7 nights in Feb 2026

8/10 Good

Melissa Ann, st cloud minnesota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing.
Stayed 5 nights in Feb 2026

10/10 Excellent

HARRIET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. So many amenities including both a ping pong table , pool tables, bowling and more. So much fun.
Stayed 3 nights in Feb 2026

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Our Stay was good , Héctor our concierge was fantastic!! Always made sure we had everything we needed and had dinner reservations! Overall it was a good vacation!
Stayed 7 nights in Feb 2026

10/10 Excellent

Ivelina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We vacationed here with my husband and 13 year old son in last November. Very clean rooms with friendly staff. Extremely good for families with children’s ( lazy River there, which is also a big fun, foam bubble pool, there were concerts in the evening with dancing around the bar. Good Japanese and Mexican restaurants Highly recommended! Will come again! THANK YOU!
Stayed 7 nights in Nov 2025

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our butler, Hector, was phenomenal! He was attentive to our needs, made our reservations for dinner, dealt with checkout, and was very present. The hotel pools were lovely.
Stayed 5 nights in Feb 2026

10/10 Excellent

Ashley

Liked: Amenities, property conditions & facilities
We had an amazing time! The resort was awesome from top to bottom. Would very much recommend. All the staff and Hector were so awesome and so helpful! He was friendly, professional and considerate.
Stayed 7 nights in Feb 2026

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is amazing resort, not sure why there's so many bad reviews! If you read them, don't let it stress you out, our vacation was great! Rooms were clean and spacious, fridge was restocked daily and room was cleaned. There was a SLIGHT smell of mold but it was gone within 5 minutes of being in the room. There's so much to do! Nightly entertainment in different locations, bowling was fun, the disco was awesome for people who like to drop it like it's hot! The lazy river was great, we spent many days there. The beach is quite rocky and the water is super rough, red flags everyday. The lagoon to the side of the resort is gorgeous! It's literally right beside the El Baso beach. There's no rocks just gorgeous sand and the waves are all broken by rocks further up in the water so the red flags do not matter. All the restaurants were great except for route 66 which we found all the meat very dry. We upgraded to privilege upon arrival and ended up getting the best butler ever! Jose Miguel Jimenez is a great guy, made sure to find us everyday to make sure everything was going great! He made all our reservations and took care of all our needs, he even got me a full case of water delivered to the room for my partner who drinks a crazy amount at night. He makes you feel like family. We truely enjoyed our stay and are even considering going back for 2 weeks instead of 1 next year! Again we want to thank Jose for making our vacation so great!
Jose the butler was amazing! Brother from another mother!
Stayed 7 nights in Feb 2026

10/10 Excellent

Dalmy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
nice place to be!
Stayed 1 night in Feb 2026

8/10 Good

Stephanie Charlotte

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff were great, especially Miguel Garrido who took care of us during our stay. 10/10
Stayed 5 nights in Feb 2026

8/10 Good

Adam Michael

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice staff, ray was out Expedia rep, he was pretty good. It was a bit of a challenge booking some of the restaurants as we have young kids and did not want late reservations. Buffet was nearly the same every night. However overall a positive trip.
Stayed 8 nights in Jan 2026

4/10 Poor

Kristi Sue

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was rude. Food was not very good.
Stayed 5 nights in Feb 2026

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was truly amazing. The room was always kept clean and the entire staff was super friendly. Our concierge José was the one who made our trip what it was. He went above and beyond in making sure we were taken care of completely. The whole resort was a breath of fresh air. Kudos to José for being an all around great person to know there.
Stayed 7 nights in Feb 2026

10/10 Excellent

Shahin

Liked: Cleanliness, amenities, property conditions & facilities
I am strongly recommending for everyone about my amazing vacation with my family. Food amazing, hotel is very clean, staff was very nice. Specially Jose and bartender Alejandro.
Stayed 7 nights in Feb 2026

10/10 Excellent

Idaniz

Liked: Cleanliness, amenities, property conditions & facilities
bello
Stayed 4 nights in Feb 2026

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Resort was great and Hector our concierge/butler made everything easy and made sure we were well taken care of. Thank you Hector!
Stayed 6 nights in Feb 2026

6/10 Okay

Zofia

Travelled with family
Liked: Amenities
Cleaning stuff needs improvement In privileged areas. Every time when they cleaned our room they always forgot to give us new towels. I like to thanks to my butler Jose for taking good care of us.
Stayed 6 nights in Feb 2026

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities
The resort was clean. Most of the staff were friendly, Hector was a big help in getting us dinner reservations and answering questions we had! Would stay here again
Stayed 3 nights in Feb 2026

8/10 Good

Neil

Stayed 7 nights in Feb 2026

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the resort was absolutely unforgettable, and that is all thanks to our personal butler, Hector. From the moment we arrived, Hector made us feel genuinely welcomed and completely at ease. His professionalism, warmth, and attention to detail were unmatched. He handled everything seamlessly — dinner reservations, special requests, and thoughtful touches that made our trip feel extra special. He was always quick to respond, attentive without being intrusive, and truly went above and beyond to make sure we had everything we needed. Hector didn’t just do his job — he elevated our entire all-inclusive experience. If you have the opportunity to request a butler, ask for Hector. You won’t regret it!
Stayed 4 nights in Feb 2026

10/10 Excellent

Xingda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Ocean El Faro, and what truly made the experience special was our incredible host, Miguel. From day one, Miguel went above and beyond to make sure everything was perfect for us. He provided daily updates through The Ocean Post, keeping us informed about events, activities, and restaurant availability so we never missed out on anything. That personal touch made planning each day effortless. He also handled all of our restaurant reservations seamlessly, ensuring we had great dining times without the usual stress of availability. On top of that, when we encountered a minor issue in our room, Miguel took immediate action and personally followed up to make sure it was fully resolved. His responsiveness and attention to detail were truly impressive. It’s rare to find someone so dedicated, proactive, and genuinely caring about guests’ experiences. Miguel didn’t just do his job — he consistently went beyond expectations. Because of him, our stay at Ocean El Faro was smooth, relaxing, and memorable. We can’t wait to return! Highly recommend — and if you can, ask for Miguel!
Stayed 5 nights in Feb 2026