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SLS Playa Mujeres – ALL Inclusive Collection

Property class: 5 and above
Upscale beachfront property with 3 outdoor pools

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Exterior
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Restaurant
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly

Explore the area

View in a map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Punta Sam Beach
    ‪8 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪8 min walk‬
  • Place, Mujeres Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Captivate Swim-Out King

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out King

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Two Queen

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out Two Queen

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Delight Ocean View King

Premium bedding, free minibar, in-room safe, desk

Delight Ocean View King

9.2 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View Two Queen

Premium bedding, free minibar, in-room safe, desk

Delight Ocean View Two Queen

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Delight King

Premium bedding, free minibar, in-room safe, desk

Delight King

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Two Queen

Premium bedding, free minibar, in-room safe, desk

Delight Two Queen

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite King

SLS Elite King

SLS Elite King

7.6 out of 10
Good
(4 reviews)
  • Marina view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Two Queen

SLS Elite Two Queen

SLS Elite Two Queen

  • Marina view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop King

SLS Elite Ocean View Rooftop King

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Ocean View Rooftop Two Queen

Premium bedding, free minibar, in-room safe, desk

SLS Elite Ocean View Rooftop Two Queen

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Specialty Suite

SLS Elite Specialty Suite

SLS Elite Specialty Suite

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Euphoria Suite King

Euphoria Suite King

Euphoria Suite King

  • Ocean view
  • 71 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Euphoria Corner Suite Ocean View King

Balcony view

Euphoria Corner Suite Ocean View King

  • Ocean view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Family Style two-Bedroom

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out Family Style two-Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 135 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Delight Family Style Two-Bedroom

Premium bedding, free minibar, in-room safe, desk

Delight Family Style Two-Bedroom

  • City view
  • 100 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Euphoria Corner Suite Marina View King

Premium bedding, free minibar, in-room safe, desk

Euphoria Corner Suite Marina View King

  • Marina view
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite

  • Ocean view
  • 232 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Punta Sam

Beachfront retreat .A stay at this Playa Mujeres property places you within 6 miles (10 km) of Ultramar Ferry Puerto Juárez and 9 miles (15 km) of Plaza Las Americas. Langosta Beach and Tortuga Beach are within 12 miles (20 km).

What's nearby

  • Punta Sam Beach - 8 min walk - 0.7 km
  • Punta Sam Ferry Terminal - 8 min walk - 0.7 km
  • Mujeres Beach - 19 min walk - 1.6 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
  • North Beach - 44 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪caprichos villa del palmar - ‬11 min walk
  • ‪The Press - ‬1 min walk
  • ‪The Rooftop - ‬13 min walk
  • ‪Davinos - ‬11 min walk
  • ‪Gourmet Hall - ‬13 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Upscale beachfront property with 3 outdoor pools
Some rates at SLS Playa Mujeres – ALL Inclusive Collection are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 5 bars/lounges. Public spaces have free WiFi. This luxury property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free self parking is available. A complete renovation of SLS Playa Mujeres – ALL Inclusive Collection was completed in November 2024.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 498 guestrooms or units
  • 5 levels
  • 2 buildings
  • 18 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 5 bars or lounges
  • 3 coffee shops
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Exterior
Finest Playa Mujeres by The Excellence Collection - All Inclusive
Playa Mujeres
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.4 out of 5, Excellent, 1,611 reviews
The price is CA $527
CA $644 total
includes taxes & fees
Apr 28 - Apr 29
Finest Playa Mujeres by The Excellence Collection - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

Property Registration Number 0123005f27c81

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Frequently asked questions

How close is SLS Playa Mujeres – ALL Inclusive Collection to the airport?

SLS Playa Mujeres – ALL Inclusive Collection is 17.1 mi (42-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at SLS Playa Mujeres – ALL Inclusive Collection?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at SLS Playa Mujeres – ALL Inclusive Collection on May 10, 2026 start from CA $511, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SLS Playa Mujeres – ALL Inclusive Collection have an airport shuttle?

Airport shuttle services are not available at SLS Playa Mujeres – ALL Inclusive Collection.

How close is SLS Playa Mujeres – ALL Inclusive Collection to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does SLS Playa Mujeres – ALL Inclusive Collection offer free breakfast?

SLS Playa Mujeres – ALL Inclusive Collection does not offer free breakfast.

Is there a casino at SLS Playa Mujeres – ALL Inclusive Collection?

No, there is no casino at this property, but PlayCity Casino (13-min drive) and Royal Yak Casino and Sports Book (14-min drive) are nearby.

What time is check-in at SLS Playa Mujeres – ALL Inclusive Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at SLS Playa Mujeres – ALL Inclusive Collection?

This property offers free self parking.

Does SLS Playa Mujeres – ALL Inclusive Collection have a pool?

SLS Playa Mujeres – ALL Inclusive Collection features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does SLS Playa Mujeres – ALL Inclusive Collection have a restaurant?

Yes, there are 18 restaurants on site.

Does SLS Playa Mujeres – ALL Inclusive Collection have a spa?

Pamper yourself with a day at Ciel SPA, where you can enjoy Swedish massages, body scrubs, and reflexology.

How close is SLS Playa Mujeres – ALL Inclusive Collection to downtown Punta Sam?

SLS Playa Mujeres – ALL Inclusive Collection is 0.1 mi away from Punta Sam.

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 875 reviews
Rating 8 - Good. 129 out of 875 reviews
Rating 6 - Okay. 73 out of 875 reviews
Rating 4 - Poor. 32 out of 875 reviews
Rating 2 - Terrible. 37 out of 875 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharonicka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2026

10/10 Excellent

Rojaye

Stayed 3 nights in Jan 2026

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service
Staff was great and room was very nice It is a beautiful spot.
Stayed 6 nights in Jan 2026

6/10 Okay

Ebrahim

Liked: Amenities, property conditions & facilities
Room was okay restaurant Sevice and food very bad
Stayed 5 nights in Dec 2025

10/10 Excellent

Keren, Toronto

Stayed 4 nights in Nov 2025

10/10 Excellent

Stefan

Stayed 4 nights in Dec 2025

10/10 Excellent

Issam, Oshawa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had a magical family stay at the SLS Cancun All-Inclusive Resort, and it was fantastic. Traveling with my wife, our toddler, and our baby, we were looking for a place that offered luxury but was also family-friendly. From the moment we arrived, the resort felt like a palace—pristine, exclusive, and truly opulent. We stayed in a higher-end ocean view room with about 800 square feet, two balconies—one with a jacuzzi—and stunning views of the ocean and marina. It was a bit of a walk from the elevator, but that meant more privacy. The resort really shines for families—there’s a kids’ club, kiddie pool, and plenty of children’s activities. Our toddler loved it, and we felt completely at ease. Dining was excellent with a variety of restaurants and outstanding service. Even though we didn’t dive into the adult-only amenities this time, we know there’s a luxurious spa and a nanny service if we come back. Overall, it’s a place we’d happily return to for both family fun and a little luxury.
Stayed 7 nights in Dec 2025

4/10 Poor

Alberto

Stayed 4 nights in Dec 2025

10/10 Excellent

Sehmedin

Stayed 4 nights in Jan 2026

10/10 Excellent

Sasan

Stayed 1 night in Jan 2026

8/10 Good

Katherine Anne

Positive : lovely property , rooms spacious and well designed . Beds very comfortable , great bathroom, room service/housekeeping very good
Stayed 7 nights in Dec 2025

10/10 Excellent

Oluwaseun

Stayed 4 nights in Dec 2025

10/10 Excellent

Rachel

The
Stayed 7 nights in Dec 2025

2/10 Terrible

Dejan

I do not recommend this place. They do not have enough beach chairs or umbrellas and the ones they do are broken. I also don’t feel that this place is safe. I had an incident with a guest that accosted me, but when they found a report, they made him sign a warning instead of removing him after he signed the warning I was told that he would not if there were another fraction he would be removed. He was not removed instead it’s allowed to run free and then again cost it now my family and they did not deal with the incident.
Stayed 3 nights in Dec 2025

10/10 Excellent

Harvey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family getaway. I can’t remember the last time we were able to relax this much on a family vacation. SLS Playa Mujeres really delivered. The kids club and teens club were fantastic.
Stayed 6 nights in Dec 2025

8/10 Good

Subrahmanya Mohan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives - Room was of a good design and clean. The first day, the room floor collected a lot of moisture, but the rest of the stay was moisture-free. Kids club was good with many activities including Cinema. Water park and pools were very nice, some were warm pools. Room Service was very good and timely. Spa massages were very good. Staff was generally good. Check-in process was excellent and they gave the room pretty early. Negatives - The butler service is overrated. Butler did not give full information at the start of the stay and left us to discover all the 'all-inclusive' services ourselves giving the feeling that they wanted us to lose valuable resort time and ultimately not use some of these services at all. Our butler botched a dinner reservation and we ended up getting room service. He also failed to inform us about the included Hydrotherapy for our Elite stay and we ended up buying a massage that included Hydrotherapy. Though the beach was long, it was not very broad, and Sargassum collected in large quantities. The Staff at The Market restaurant did not let us in for dinner buffet even though there was 45 minutes left until closing time.
Stayed 3 nights in Dec 2025

8/10 Good

Claudio

Travelled with family
Liked: Cleanliness, amenities
The reason I’m not putting 5 stars , it’s hard for us to make a reservation at the restaurant they don’t have space for everyone.everyday they have 1 of the restaurant closed . Also the pool water is very cold in the pools so be ware. Cocunt are 14 dollars I think it’s overpriced.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mengfei

Travelled with family
Liked: Cleanliness, property conditions & facilities
Food is delicious, service is good, resort is new and clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jaynish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property with clean modern facilities, spacious rooms, great location, right off the beach, and most importantly, the friendliest, most helpful support staff
Stayed 4 nights in Dec 2025

8/10 Good

Lev

Stayed 9 nights in Dec 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with delicious restaurants, amazing staff especially at the adult pool and very spacious rooms (we stayed at the swim out 2 bedroom).
Stayed 7 nights in Dec 2025

10/10 Excellent

Sudhir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food in Cancun . Everything perfect. Only suggestion- change bath products to bit more subtle.
Stayed 1 night in Dec 2025

6/10 Okay

Natalija, Strongsville

Stayed 6 nights in Dec 2025

10/10 Excellent

Alexandra, Union

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable. 2nd visit since opening and I will definitely return.,
Stayed 3 nights in Dec 2025

4/10 Poor

Alex

Stayed 4 nights in Dec 2025