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MainStay Suites Raleigh - Cary

Property class: 2.5
Hotel near Crossroads Plaza in Cary

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Photo gallery for MainStay Suites Raleigh - Cary

Suite, 2 Double Beds, Non Smoking
Lobby
Exterior
Gym
Standard Room, 1 Queen Bed, Non Smoking

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • Place, Bowlero Cary
    ‪6 min walk‬
  • Place, Amb Day Spa
    ‪9 min walk‬
  • Place, Crossroads Plaza
    ‪16 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Cary

In shopping district.You'll find Crossroads Plaza and Cary Towne Center within 2 miles (3 km) of this hotel. Lake Johnson and North Carolina State Fairgrounds are also within 3 miles (5 km).

What's nearby

  • Bowlero Cary - 6 min walk - 0.5 km
  • Amb Day Spa - 9 min walk - 0.8 km
  • Crossroads Plaza - 16 min walk - 1.4 km
  • Regal Crossroads - Cary - 1 min drive - 2.0 km
  • Lenovo Center - 4 min drive - 7.6 km

Getting around

  • Cary Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 14 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Cook Out - ‬15 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

MainStay Suites Raleigh - Cary

Hotel near Crossroads Plaza in Cary
As a guest of MainStay Suites Raleigh - Cary, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. MainStay Suites Raleigh - Cary also features a picnic area, coffee/tea in a common area, and a television in a common area. Free self parking is available.

This Cary hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Reception
Red Roof Inn Raleigh Southwest - Cary
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  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, 1,001 reviews
The price is CA $84
CA $98 total
includes taxes & fees
Apr 19 - Apr 20
Red Roof Inn Raleigh Southwest - Cary

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

Frequently asked questions

How close is MainStay Suites Raleigh - Cary to the airport?

MainStay Suites Raleigh - Cary is 10.2 mi (14-min drive) away from the Raleigh-Durham International Airport (RDU) airport, the closest popular airport to the property.

How much does it cost to stay at MainStay Suites Raleigh - Cary?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Raleigh - Cary on Apr 18, 2026 start from CA $110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does MainStay Suites Raleigh - Cary have an airport shuttle?

Airport shuttle services are not available at MainStay Suites Raleigh - Cary.

Does MainStay Suites Raleigh - Cary offer free breakfast?

MainStay Suites Raleigh - Cary does not offer free breakfast.

Is there a casino at MainStay Suites Raleigh - Cary?

No, there is no casino at this hotel.

What time is check-in at MainStay Suites Raleigh - Cary?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at MainStay Suites Raleigh - Cary?

This hotel offers free self parking.

Does MainStay Suites Raleigh - Cary have a pool?

MainStay Suites Raleigh - Cary does not have a pool.

Does MainStay Suites Raleigh - Cary have a spa?

There are no spa services available at this hotel.

How close is MainStay Suites Raleigh - Cary to downtown Cary?

MainStay Suites Raleigh - Cary is 2.5 mi away from Cary.

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 278 out of 1017 reviews
Rating 8 - Good. 249 out of 1017 reviews
Rating 6 - Okay. 171 out of 1017 reviews
Rating 4 - Poor. 153 out of 1017 reviews
Rating 2 - Terrible. 166 out of 1017 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Rashawn

Liked: Staff & service
Disliked: Cleanliness
The plumbing in the bathroom was not working well, the room smelled bad. It smells like they trying to hide the smell of smoke and stink with bleach
Stayed 2 nights in Jan 2026

2/10 Terrible

Ignacio

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a weird smell and my wife got an allergic reaction, probably due to the place being pet friendly. And the lack of cleanliness.
Stayed 1 night in Dec 2025

2/10 Terrible

Cecil

I drove all night. Got there at 2:15am and they locked me out and would not check me in because I didn’t get there before 2am.
Stayed 2 nights in Dec 2025

8/10 Good

Canzeng

Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Stayed 1 night in Dec 2025

8/10 Good

Kenneth

Stayed 4 nights in Dec 2025

10/10 Excellent

Shawana

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2025

2/10 Terrible

Blaze

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely dirty, smelled like pizza for our whole stay, and the room keys stopped working every 12 hours.
Stayed 3 nights in Dec 2025

8/10 Good

Kenneth

Stayed 4 nights in Dec 2025

8/10 Good

Hermela

Travelled with family, Business traveller
Disliked: Property conditions & facilities
rooms is okay but the people next to me are very loud all night
Stayed 1 night in Dec 2025

4/10 Poor

Jessica

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms need charger ports for USB cables. We couldn't charge our phones after working an event and we were nearly 3 hours from home. Also, the pillows were uncomfortable, as was the mattress. We had to ask for clean sheets because there were stains on the sheets. Then, we ended up having to change the sheets ourselves. Not a big deal, but the stay lacked any comfort. No trash can or conditioner in the bathroom. Again, not a huge issue, but it would have been nice to have those things.
Stayed 1 night in Dec 2025

4/10 Poor

Keosha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
All and all if you are looking for an area near the Cary area and you do not want to pay Hilton prices and for those people who are looking for a better bang for your buck I would not steer you from this area or this hotel or extended stay should I say but please do not expect for housekeeping to knock on your door on the daily asking if you need room service do not expect a hot breakfast or a continental breakfast do expect to pay with your credit card or debit card cash app Venmo, PayPal or tap to pay is not allowed there is a fee for your animals or your fur babies whichever you would like to call them if you dirty up the towels where they cannot be used again expect to pay a fee for that and for your sheets or blankets accidents happen so you better figure out how to clean it before you leave. Do not expect the room to be fully stopped with the things that you use at home. There is a Walmart down the street along with a Harris Teeter in Lowe’s and target figure it out from there. Do you expect a $45 late fee if you plan to stay longer so my solution to that is book through the third-party only because you will receive better deals and better discounted rates do not expect the rooms to be cleaned clean them yourself for your comfort. Also have a cell phone the room phones do not work so if there is an emergency, I don’t know what you’re gonna do. Check the beds because my son and I had to change rooms due to the mattress literally sinking in literally
Stayed 1 night in Nov 2025

4/10 Poor

Keosha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room has a flatscreen TV that since mountain on the wall, it has a spacious work desk, big enough for a laptop, maybe 3 to 4 monitors and a CPU unit if you want one it comes with a two I flat stove burner. It comes with a microwave, a dishwasher and a full refrigerator. It comes with one sitting or reading chair and air conditioning unit that is ran Old school not a central AC unit that is ran on the wall. It has the system for the AC unit to work on the wall, but it does not you have to physically go press the buttons on the AC unit for it to work. There is a nice full mirror inside of the closet where you can store your clothes and ironing board and an iron. If you so choose to use it they say that they come fully stop with the utensils that you need as if you were at your home away from home, but that is not true. In my particular unit I had 2 cups three forks two spoons three of the black plastic spoons that you get from the dollar store one butter knife, a toaster, one frying pan not deep frying pan but flat frying pan and one pot. They have a coffee machine maker small enough to make one cup in the bathroom. There is a full-size tub toilet a nice vanity mirror and the counter space in the bathroom is plenty enough for one person not too so fellas if you come with your lady don’t expect any counter space you’re better off using the work desk for your things. The kitchen area is kind of separated only by the carpet lining so we’re your queen size bed is
Ac unit that actually works
Ac unit that does not
The line that divides the kitchen from the bedroom or living space area
Full-size refrigerator in your front door and they only look at white and clean because I cleaned it
Stayed 1 night in Nov 2025

4/10 Poor

Keosha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I do understand that business is business and it is strictly financial. A part of my business is also traveling to different hotels and providing people with the truth about different hotels in the North Carolina area and what to honestly expect from the hotels past the pictures I am also providing advice to single mothers, single fathers and families who are in transition And showing them the best areas to stay and how to get a bang for your book since times are hard for everyone due to the change in the economy. I tell my daughter always be careful of the people that you entertain or meet because you never know who they work for or what they’re working for the hotel or extended stay is equipped with the following amenities. Please read the next comment for the amenities and the truth about the way they actually look I can say with the amount of money that they’re making with a hotel being priced at $84.99 a night with tax they should be able to find a vendor that could provide people with muffins, bananas, apples, crescent, rolls, something simple just to give back to the people that put into them. Your business is always the people first at the rate that this location is going I don’t foresee it lasting long if changes are not made. i’m not quite sure who the regional manager is of this site but I’m very good at finding out the information that I need when you are staying at these type of establishments make sure you read the fine print cross your T’s and dot your eyes
Stayed 1 night in Nov 2025

4/10 Poor

Keosha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would have to say the staff the older gentleman with the gray hair I’m not for sure with his name is, but he was very helpful. Also, the young lady with the dreads or locks was very helpful soft spoken, and very sweet. My issue came in with the young lady that was or is the manager, I guess She seemed to be lacking communication with her staff, the young lady with the red hair seemed to be sweet, but did the bare minimum I would ask for the large trash bags and she will always give me the small ones not big enough to clean anything. I asked her for a broom one night to be able to clean my room or sweeten my room she gave me a broken broom and broken dustpan. She didn’t seem to wanna do anything except for sitting in the chair, which is fine whenever I asked for clean linen, she would always be missing something like the mattress covering or the quilt that came with the blanket because the rooms got very cold. I never exchanged my towels cause I always washed them at their laundry site. So I would rewash my own towels that they provided and occasionally I will go to my trunk and get my own towels that I bought laundry facility a bit pricey 225 will really 250 to wash and dry the Spanish lady that worked at night very sweet never had an issue out of her. The manager not really fond of. She has curly hair. No real communication with her staff. She would tell me oh I’m not gonna charge you to $45 late fee and then till the girl with the red hair oh, she’s charging me either way
Stayed 1 night in Nov 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Nov 2025

4/10 Poor

Ann

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was extremely dirty , and told the front desk unfortunately since it was the weekend they had limited availability. I paid in advance so to get the refund and find another spot would have been even more of an inconvenience due to how long refunds take . There were toe nail clippings by sofa , I chased a roach from out from under the bed , and there was balls of dust and left over legos from previous guest from who knows how long ago . I showed the front desk and they said the exterminator just came - I was advised that someone would come by and clean the room and bring more towels but that never happened and I sent my son to the front desk at a late hour he rang bell and no one came so we just made due with what we had . Very disappointed at our stay -and we’ve stayed here before
Dead roach after I chased it from the bed
Toe nail clippings from someone who previous stayed
Balls of dust and left behind legos from someone
Stayed 1 night in Oct 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was very very dirty and even when I mentioned to the front staff of toe nail clippings and cockroach that I killed because it scurried out from the bed - I was told that they just had an exterminator come … The bed was not clean underneath and the walls were dirty as well . I used my key points for the first night and extended stay and the second night is when I noticed everything .
Roach I chased from out from the bed - it’s dead in this photo and left for them to clean room - came back and it was never removed .
Toe nail clipping by the sofa
Collected dust and left behind Lego blocks from previous guest from who knows how long ago
Stayed 1 night in Nov 2025

6/10 Okay

Katie

Disliked: Cleanliness
The staff was extremely pleasant and friendly.. but the rooms however needed some tlc. They need someone to go in and do a good deep clean in the hotel. The hotel room had an odor that wasn’t pleasant and the rust on the shower head. And the toilet didn’t seem like it wanted to flush.. and they need to change the breakfast option on their website because they do not serve it anymore
Stayed 1 night in Nov 2025

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, property conditions & facilities
Lovely staff. Clean. Kitchen utensils were kind of random. Not the best internet service.
Stayed 4 nights in Nov 2025

10/10 Excellent

Keosha

Yes
Stayed 1 night in Nov 2025