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Hilton Garden Inn Rochester Downtown, NY

3.0 star property
3-star hotel near Blue Cross Arena

Choose dates to view prices

Photo gallery for Hilton Garden Inn Rochester Downtown, NY

Lobby
2 restaurants; lunch and dinner served
Lobby sitting area
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
155 E Main St, Rochester, NY, 14604
  • Place, Rochester Riverside Convention Center
    ‪2 min walk‬
  • Place, Blue Cross Arena
    ‪6 min walk‬
  • Place, Strong
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for 1 King Bed Junior Suite

A multi-story building with a central entrance, large windows, and a flat roof.

1 King Bed Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Larger Room)

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed (Larger Room)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Rollin Shower)

Room, 1 King Bed, Accessible (Rollin Shower)

Room, 1 King Bed, Accessible (Rollin Shower)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Larger Room)

Room, 1 King Bed with Sofa bed (Larger Room)

Room, 1 King Bed with Sofa bed (Larger Room)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Rollin Shower)

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible (Rollin Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Accessible

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Junior Suite, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Deluxe Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed (Wetbar)

Junior Suite, 1 King Bed with Sofa bed (Wetbar)

Junior Suite, 1 King Bed with Sofa bed (Wetbar)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (2 Queen Beds & Sofa Bed)

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Junior Suite (2 Queen Beds & Sofa Bed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a television, and a red chair.

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a TV on a wooden stand and a desk with a chair.

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • Free WiFi

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About the area

Rochester

Downtown Rochester stay.Within a 10-minute walk of this Downtown Rochester hotel, you'll find Blue Cross Arena and Strong. Rochester Riverside Convention Center and Genesee River are also within half a mile (1 km).

What's nearby

  • Rochester Riverside Convention Center - 2 min walk - 0.2 km
  • Genesee River - 2 min walk - 0.2 km
  • Blue Cross Arena - 6 min walk - 0.6 km
  • Strong - 8 min walk - 0.7 km
  • Eastman School of Music - 8 min walk - 0.7 km

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Rochester Public Library - ‬4 min walk
  • ‪The Street - Craft Kitchen And Bar - ‬1 min walk
  • ‪Red Front Liquor - ‬5 min walk
  • ‪Mercantile On Main - ‬3 min walk
  • ‪La Bola - ‬3 min walk

About this property

Hilton Garden Inn Rochester Downtown, NY

3-star hotel near Blue Cross Arena
Hilton Garden Inn Rochester Downtown, NY offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Hilton Garden Inn Rochester Downtown, NY also features a vending machine, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 106 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
Hilton Garden Inn Rochester Downtown, NY offers 106 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Front of property - evening/night
Hyatt Regency Rochester
Downtown Rochester
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, 1,001 reviews
The price is CA $182
CA $213 total
includes taxes & fees
Jul 26 - Jul 27
Hyatt Regency Rochester

Property amenities

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 14 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.95 to 15 for adults and USD 5.95 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.95 to 15 for adults, and USD 5.95 to 10 for children
  • Self parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Rochester Downtown
Hilton Garden Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Garden Inn Rochester Downtown Hotel
Hilton Rochester Downtown, Ny
Hilton Garden Inn Rochester Downtown
Hilton Garden Inn Rochester Downtown NY
Hilton Garden Inn Rochester Downtown, NY Hotel
Hilton Garden Inn Rochester Downtown, NY Rochester
Hilton Garden Inn Rochester Downtown, NY Hotel Rochester

Frequently asked questions

How close is Hilton Garden Inn Rochester Downtown, NY to the airport?

Hilton Garden Inn Rochester Downtown, NY is 6.8 mi (12-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Rochester Downtown, NY?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Rochester Downtown, NY on Jul 3, 2026 start from CA $201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Rochester Downtown, NY have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Rochester Downtown, NY.

How close is Hilton Garden Inn Rochester Downtown, NY to the beach?

This hotel is 15.2 mi (21-min drive) from Ontario Beach Park.

Does Hilton Garden Inn Rochester Downtown, NY offer free breakfast?

Free breakfast isn’t offered at Hilton Garden Inn Rochester Downtown, NY, but cooked-to-order breakfast is offered for a fee of between USD 7.95 and 15 for adults, USD 5.95 and 10 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Rochester Downtown, NY?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Rochester Downtown, NY?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Hilton Garden Inn Rochester Downtown, NY?

Free parking is not available at this hotel. Self parking is available for USD 14 per day.

Does Hilton Garden Inn Rochester Downtown, NY have a pool?

Hilton Garden Inn Rochester Downtown, NY features an indoor pool.

Does Hilton Garden Inn Rochester Downtown, NY have a restaurant?

Yes, there are 2 restaurants on site.

Does Hilton Garden Inn Rochester Downtown, NY have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Rochester Downtown, NY to downtown Rochester?

Hilton Garden Inn Rochester Downtown, NY is 0.1 mi away from Rochester.

Hilton Garden Inn Rochester Downtown, NY Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 912 reviews
Rating 8 - Good. 239 out of 912 reviews
Rating 6 - Okay. 142 out of 912 reviews
Rating 4 - Poor. 64 out of 912 reviews
Rating 2 - Terrible. 41 out of 912 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place all around!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The room was a little small but accommodations were nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and welcoming. Room was clean. Definitely would stay here again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Evelyn B

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and staff was very friendly.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Yes nice and clean staff was welcoming
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chakka

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, spacious. Outstanding staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sasha

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great, especially house keeping - they were so helpful and so sweet! The room was clean, the restaurant in the hotel serves a great Ribeye and it’s literally around the corner from Blue Cross Arena!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean ladies that worked the breakfast were very nice amd the rest of the staff were good.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service
Room was clean. The staff were polite.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kerry

Clean comfortable
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was absolute incredible! She was warm and inviting and seemed enthusiastic to help the guests.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Food in the hotel restaurant is solid! That pork chop is amazing.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Very happy
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, amenities
Disliked: Staff & service
Nice room; less than courteous staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was fantastic.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice walking in. Staff was great. Room seems clean. No issues. I would stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SHANE

Liked: Cleanliness, amenities, property conditions & facilities
Great stat. Very clean, and very friendly staff1
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yadan

Liked: Cleanliness, staff & service, amenities
Stayed at this hotel twice, both times were great. Friendly staff and clean rooms. The neighborhood is rough but security does a great job making guests feel safe. We wouldn’t have came back if security was lackluster. 10/10 would stay again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Ivan

Disliked: Staff & service, amenities
Check in took over half an hour, unprofessional front desk & manager her self with no costumer service skills.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Drew

Disliked: Amenities, property conditions & facilities
The staff was good the facility was just old and certain things weren't working and there was a leak in our first room
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Bryan

Liked: Staff & service
Parking cost $10.00. What I paid for the room it should have been free. The bar and staff was by far the best part of our stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Our room was lovely and the staff was very helpful and friendly.
Stayed 1 night in May 2025

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