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"Although it was clean, there was no remote for the tv. My husband and I got put in a disability access room where we were on a full size bed, when I b
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With a stay at this Southwestern Sacramento hotel, you'll be within 2 miles (3 km) of Methodist Hospital of Sacramento and 6 miles (10 km) of Laguna Pointe Business Park. Sutter Medical Group and Alpine Valley Bowl are also within 6 miles (10 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Multilingual staff can provide around-the-clock assistance and laundry facilities are on offer.
Quality Inn Elk Grove/Sacramento ratings based on 14 Verified Reviews
Review Summary
2.6
out of 5
2.5 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort2.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Quality Inn Elk Grove/Sacramento
Everyone (4)Couples (4)Family (5)
1 out of 5
Travelocity made it easy to book this room. The motel, the Red Roof Inn was absolutely awful and perhaps should not be offered on Travelocity. We had bad plumbing in our room and the front desk gave my husband a plunger to plunge our toilet. We were not offered a new room as they were sold out. The smell of marijuana also seeped in through our bathroom vent and the front desk staff didn’t remind neighboring guests to not smoke. I think it was absolutely awful that as guests, we had to plunge our own, paid room 2x. It was also very difficult to speak to the front desk during check out as there was a man (appeared to be homeless) arguing for a very long time with the associate, complaining that his room was rented to someone else. After waiting for so long we decided to leave and the cleaning staff was aware of our departure. We notified her of the issues with the plumbing.
Posted by Ambar on 19 Apr. 2022
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Comment from Hotel Management
19 Apr. 2022
by Guest Relations Management
I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.
1 out of 5
None
Posted by francisco, from DALY CITY on 18 Oct. 2021
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Comment from Hotel Management
19 Oct. 2021
by Manager
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.
3 out of 5
Although it was clean, there was no remote for the tv. My husband and I got put in a disability access room where we were on a full size bed, when I booked I was told there were five queen rooms available. I was not aware of this situation til I made it to the property. So being hours away from home I had no choice but to keep the room 😞
Posted by a verified traveller on 15 Mar. 2021
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Comment from Hotel Management
16 Mar. 2021
by Manager
Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
5 out of 5
Posted by a verified traveller on 25 Dec. 2019
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Comment from Hotel Management
26 Dec. 2019
by Manager
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
4 out of 5
Property location is okay but did see a transient picking up trash. Not much variety for breakfast but fir $80 I did not expect much. Front desk lady in the morning was nice as we had to deal with a mentally challenged traveler.
Posted by a verified traveller on 18 Nov. 2019
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Comment from Hotel Management
18 Nov. 2019
by Manager
Thank you for sharing this honest review and feedback about our location and breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
4 out of 5
Very clean outside and in. The continental breakfast should include toast/rolls/bagels. We didn’t go down until about 8, so there may have been some of those items
Posted by a verified traveller on 25 Aug. 2019
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Comment from Hotel Management
26 Aug. 2019
by Manager
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
3 out of 5
The gentleman behind the counter was a delight the bed on the other hand was too stiff for my liking also the lights from outside were lighting my room and I had a hard time falling asleep.
Posted by a verified traveller on 30 Jul. 2019
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Comment from Hotel Management
31 Jul. 2019
by Manager
Thank you for being a valued guest and for providing us the feedback regarding our bed and room. We hope to see you again and that you will be truly impressed with our continued improvements.
1 out of 5
Traveling through to my way to Fresno, my girls and i stopped for the night. For the condition and quality of the hotel the price was exorbitant. Walking to my parked car I saw used needles on the ground. The room was supposedly non smoking but smelled of smoke. The.bathrooms were not.clean and I saw bugs in the room. The "continental" breakfast is a joke, because there was only cereal and waffles. One woman was eating breakfast in the morning and tgen left to panhandle outside. Stay away.
Posted by a verified traveller on 30 Jul. 2019
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Comment from Hotel Management
30 Jul. 2019
by Manager
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
4 out of 5
Posted by a verified traveller on 29 Jul. 2019
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Comment from Hotel Management
29 Jul. 2019
by Manager
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
1 out of 5
Looks nothing like pictures. People on drugs running around in parking lot late at night and room hasn't even been properly cleaned by staff. Coffee maker don't work and paper cups that staff left in room are soaked with water. This is gross.
Posted by a verified traveller on 4 Jun. 2019
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Comment from Hotel Management
5 Jun. 2019
by Manager
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Elk Grove/Sacramento. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Sacramento hotel.
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Quality Inn Elk Grove/Sacramento offers 55 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.
Flat-screen television
Satellite channels
Premium channels
Netflix
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Housekeeping (daily)
Long distance calls (free)
Local calls (free)
Toiletries (free)
Telephone
Desk
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 4:30 AM
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 15 per pet, per day, plus a deposit of USD 100 per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 35 lbs per pet)
Service animals are exempt from fees
Policies
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and cash.
Contactless check-out is available.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Children stay free 17
Property is cleaned with disinfectant
Staff wears personal protective equipment
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100.00 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: USD 100 per stay
Pet fee: USD 15 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Red Roof Inn Elk Grove
Red Roof Inn Elk Grove Motel
Red Roof Inn Elk Grove Motel Sacramento
Red Roof Inn Sacramento
Red Roof Inn Sacramento Elk Grove
Sacramento Red Roof Inn
Red Roof Inn Sacramento Elk Grove Motel
Quality Inn
Quality Elk Grove Sacramento
Red Roof Inn Sacramento Elk Grove
Quality Inn Elk Grove/Sacramento Hotel
Quality Inn Elk Grove/Sacramento Sacramento
Quality Inn Elk Grove/Sacramento Hotel Sacramento
You should know
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
