I had high expectations for the Holiday Inn San Antonio Riverwalk, but my stay was very disappointing. I paid extra for a high-floor room with a king-size bed and a sofa, yet the room was right in front of the elevators and much smaller than shown in photos. We asked for a room change, but only smaller rooms without a sofa, which we needed, were offered. Total cost increased from $464 to $542.92 due to state, city, county, tourism taxes, and the self-parking fee. It was annoying having to take the elevator to the lobby and switch elevators to access parking. The coffee creamers were hard, the shower had hair, the sink clogged, the sofa was worn, and the room, in a non-smoking area, started to smell strongly like a skunk. The River-side elevator was old, slow, and poorly maintained. Elevator noise made sleep difficult, and housekeeping was vacuuming at 9 a.m. I would not stay here again.