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Hotel La Casa de Mama

3.5 star property
3.5-star Colonial inn near Amber Museum of Chiapas

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Photo gallery for Hotel La Casa de Mama

Garden
Terrace/patio
Hallway
Hallway
Standard Room, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Explore the area

View in a map
Guadalupe Victoria 56, Barrio La Merced, San Cristóbal de las Casas, CHIS, 29240
  • Place, Amber Museum of Chiapas
    ‪2 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪147 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, rollaway beds, free WiFi

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 12 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

In-room safe, desk, rollaway beds, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the area

San Cristóbal de las Casas

Barrio de La Merced stay.You'll be steps from Amber Museum of Chiapas and within a 10-minute walk of Plaza 31 de Marzo with a stay at this Barrio de La Merced inn. San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade are also within half a mile (1 km).
View more Inns in San Cristóbal de las CasasOpens in a new window

What's nearby

  • Amber Museum of Chiapas - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 5 min walk - 0.5 km
  • San Cristóbal de las Casas Cathedral - 6 min walk - 0.6 km
  • Plaza 31 de Marzo - 6 min walk - 0.6 km
  • Santo Domingo Handicraft Market - 10 min walk - 0.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 67 min drive

Restaurants

  • ‪La Faena Tacos•Parrilla•Bar - ‬5 min walk
  • ‪KALA-MAR - ‬3 min walk
  • ‪Antojitos Carmelita - ‬3 min walk
  • ‪Long Cheng - ‬3 min walk
  • ‪Tamales Regionales - ‬4 min walk

About this property

Hotel La Casa de Mama

3.5-star Colonial inn near Amber Museum of Chiapas
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel La Casa de Mama.

Smoking is allowed in designated areas at this Colonial San Cristóbal de las Casas inn.

  • 38 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel La Casa de Mama offers 38 accommodations with safes and complimentary newspapers. 32-inch plasma televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This San Cristóbal de las Casas inn provides complimentary wireless Internet access. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 100 per night)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 2250.00 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: MXN 100 per night (6562 ft away)
  • Rollaway bed fee: MXN 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property is also known as

Mama Hotel Casa

Casa Mama Inn San Cristobal de las Casas

Casa Mama San Cristobal de las Casas

La Casa de Mama Inn

La Casa de Mama San Cristóbal de las Casas

La Casa de Mama Inn San Cristóbal de las Casas

Frequently asked questions

How close is Hotel La Casa de Mama to the airport?

Hotel La Casa de Mama is 46.8 mi (67-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel La Casa de Mama?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel La Casa de Mama on Jun 1, 2026 start from CA $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel La Casa de Mama have an airport shuttle?

Hotel La Casa de Mama offers an airport shuttle 24 hours a day, at scheduled times, for a charge of MXN 2250.00 per vehicle, roundtrip.

Does Hotel La Casa de Mama offer free breakfast?

Free breakfast isn’t provided at Hotel La Casa de Mama, but full breakfast is offered for a fee of MXN 150 for adults and MXN 150 for children. It's available every day from 7:30 AM to 1:00 PM.

Is there a casino at Hotel La Casa de Mama?

No, there is no casino at this inn.

What time is check-in at Hotel La Casa de Mama?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel La Casa de Mama?

Free parking is not available at this inn.

Does Hotel La Casa de Mama have a pool?

Hotel La Casa de Mama features an outdoor pool.

Does Hotel La Casa de Mama have a restaurant?

Hotel La Casa de Mama is home to Ave Maria, which features Mexican cuisine.

Does Hotel La Casa de Mama have a spa?

There are no spa services available at this inn.

How close is Hotel La Casa de Mama to downtown San Cristóbal de las Casas?

Hotel La Casa de Mama is 0.3 mi away from San Cristóbal de las Casas.

Hotel La Casa de Mama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 528 reviews
Rating 8 - Good. 118 out of 528 reviews
Rating 6 - Okay. 36 out of 528 reviews
Rating 4 - Poor. 14 out of 528 reviews
Rating 2 - Terrible. 11 out of 528 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Henry, Sarnia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room with ample seating (suite is beautiful). Lovely courtyard. Mattress could be updated. Breakfast was excellent
Stayed 2 nights in Jan 2026

8/10 Good

Yazmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the property has a good location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Evangelina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, super cute place to stay. Everything at walking distance Just beds are super hard and uncomfortable to sleep in
Stayed 2 nights in Oct 2025

10/10 Excellent

Ma. Teresa

Stayed 2 nights in Oct 2025

6/10 Okay

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy place

I was really looking forward to staying here, after looking at the pictures. Unfortunately it didn't live up to expectations. The location was good, the courtyard setting was beautiful and the room was nice but the noise really spoiled our stay. We paid extra for a bigger room but it was directly next to the pool meaning that we had constant noise from the pool filter and people in the pool. The rooms are all based around the courtyard which means noise all day and night. There was constant noise with people in the pool after hours, sat in the courtyard talking loudly and I was even woken up at 3am by staff talking in the courtyard. It's a beautiful setting but, if you value your sleep, I wouldn't recommend this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Very Help You I will stay in there again
Stayed 6 nights in Apr 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

MARIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was lovely, quaint Mexican decor and very clean. Bed was very comfortable and hotel staff were lovely. Do not eat in the restaurant - food was cold, coffee came in a 4 oz cup and they charged for every refill. Cook was very confrontational and rude.
Stayed 2 nights in Jan 2025

8/10 Good

Zella and Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was clean, had a small boutique feeling. Really pretty with flowers, Spanish tile and colonial feel. However, there was no coffee in the rooms. The restaurant charges for every refill and did not tell us. They double charged us, watch your bill. I would recommend the hotel but not the restaurant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

jeff

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well-maintained and clean. Unfortunately, the room we had was quite noisy being on the first floor and near the pool area.
Stayed 5 nights in Nov 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

This si a great place to stay. Just on the edge of Centro close to enough to walk (5 minutes) but very quiet and less busy. Tha place is incredibly clean and well kept. This is a great choice for San Cristobal.
Stayed 3 nights in Nov 2024

2/10 Terrible

Luis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel experience in my decade years of travel. My first night was absolutely horrid because the bed and sheets had bed bugs. I didn't realize until the middle of the night when I woke up full of bites--my entire body itching nonstop. The next day, my friend and I were moved to a different room. I asked if I would be compensated and then front desk attendant said we would definitely be given a credit towards the breakfast or transportation to the airport. Well, at checkout, a new attendant said the owner would not be given me any type of compensation or credit. When I asked to speak to her, the older lady was very rude and kept giving me excuses that she was losing money because she had to throw away the bed and sheets. I was like that's not my fault, I had a terrible night. But she did not care. I told her I never leave negative reviews, but that she was forcing me have to do it, and she said she didn't care. Very unpleasant customer service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ismael

Travelled with partner
Excelente place super clean all around excellent location, walking distance to historic downtown, excellent personal service, IF you have any issues , the owner will personally will handle it, we can’t thank enough to the owner for the way she help my wife when she needed help, thank you so much and GOD BLESS
Stayed 9 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, limpio y con excelente servicio al cliente
Stayed 3 nights in Sep 2024

10/10 Excellent

andrew, Spring Branch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Legacy Family ownership, Friendly Staff, Affordable, Love the Pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely little hotel with extremely nice owners and staff. It was raining so I couldn’t try the pool but it looks great. They can arrange transportation to and from the airport, which was great because no Uber was responding. Did definitely return
Stayed 4 nights in Aug 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Beautiful classic colonial style property with lovely gardens and swimming pool all within easy walking distance to old town centre.
Stayed 3 nights in Jun 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property Only issue is my room had bedbugs. I did talk to the manager of the hotel and We did get it sorted out unfortunately, they did not give me a refund or anything. They just switch my room.
Stayed 2 nights in May 2024

4/10 Poor

Celia

Disliked: Staff & service
I was charged for 2 nights. My reservation was for 1 night. They wouldn't refund me the extra night
Stayed 1 night in Mar 2024

8/10 Good

marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito y muy amables todo el personal
Stayed 3 nights in Mar 2024

10/10 Excellent

Constantino

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in San Cristobal de Las Casas

La Casa de Mamá was very clean and staff was amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is beautiful, well taking care, clean, safe, quiet and good customer service and good location, 3 blocks from center.
Stayed 3 nights in Mar 2024