Hotel Citlalli

Property class: 3
3-star hotel near Multiplaza

Choose dates to view prices

Photo gallery for Hotel Citlalli

Lobby
Free daily cooked-to-order breakfast
Restaurant
Exterior
Double Room, 2 Double Beds, Non Smoking (3 Guests Only)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Room service

Explore the area

View in a map
Calle Circunvalacion #298, Colonia San Benito, San Salvador, San Salvador Department
  • Place, Museo de Arte de El Salvador
    ‪6 min walk‬
  • Place, President Theater
    ‪6 min walk‬
  • Place, Bambu City Center
    ‪12 min walk‬
  • Airport, San Salvador (SAL-El Salvador Intl.)
    ‪66 min drive‬

Room options

Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Double Beds, Non Smoking (3 Guests Only)

9.0 out of 10
Wonderful
(12 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4
  • 1 Twin Bed and 2 Double Beds

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Quadruple Room, 1 Bedroom, Non Smoking

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds OR 1 Twin Bed

About the area

San Salvador

Zona Rosa stay.Your stay at this Zona Rosa hotel places you within 2 miles (3 km) of Multiplaza and La Gran Via Shopping Center. Monumento al Salvador del Mundo and U.S. Embassy in San Salvador are also within 3 miles (5 km).

What's nearby

  • Museo de Arte de El Salvador - 6 min walk - 0.6 km
  • President Theater - 6 min walk - 0.6 km
  • Bambu City Center - 12 min walk - 1.1 km
  • Multiplaza - 19 min walk - 1.7 km
  • La Gran Via Shopping Center - 5 min drive - 2.5 km

Getting around

  • San Salvador (ILS-Ilopango) - 33 min drive

Restaurants

  • ‪The Coffee Cup - Espacio - ‬4 min walk
  • ‪Donde Mikel - ‬6 min walk
  • ‪The Green House - ‬1 min walk
  • ‪Beer Station - ‬3 min walk
  • ‪DeliKat - ‬2 min walk

About this property

Hotel Citlalli

3-star hotel near Multiplaza
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Hotel Citlalli also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Salvador hotel.

  • 19 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
Hotel Citlalli offers 19 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 32-inch plasma televisions come with cable channels.

Bathrooms include showers. This San Salvador hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.

Property is also known as

Hotel Citlalli San Salvador
Citlalli San Salvador
Hotel Citlalli Hotel
Hotel Citlalli San Salvador
Hotel Citlalli Hotel San Salvador

Frequently asked questions

How close is Hotel Citlalli to the airport?

Hotel Citlalli is 9.6 mi (33-min drive) away from the San Salvador (ILS-Ilopango) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Citlalli?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Citlalli on Apr 28, 2026 start from CA $83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Citlalli have an airport shuttle?

Airport shuttle services are not available at Hotel Citlalli.

Does Hotel Citlalli offer free breakfast?

Hotel Citlalli offers free cooked-to-order breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at Hotel Citlalli?

No, there is no casino at this hotel, but Galaxy Casino (3-min drive) is nearby.

What time is check-in at Hotel Citlalli?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Citlalli?

This hotel offers free self parking.

Does Hotel Citlalli have a pool?

Hotel Citlalli does not have a pool.

Does Hotel Citlalli have a spa?

There are no spa services available at this hotel.

How close is Hotel Citlalli to downtown San Salvador?

Hotel Citlalli is 3.5 mi away from San Salvador.

Hotel Citlalli Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 342 reviews
Rating 8 - Good. 60 out of 342 reviews
Rating 6 - Okay. 18 out of 342 reviews
Rating 4 - Poor. 5 out of 342 reviews
Rating 2 - Terrible. 3 out of 342 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mirian

Stayed 1 night in Jan 2026

10/10 Excellent

Magda Isabel

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenientemente ubicado
Stayed 4 nights in Oct 2025

10/10 Excellent

Helio

Liked: Cleanliness
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Stayed 2 nights in Jan 2026

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities
Excellent location. Great service and price. AC and shower were perfect
Stayed 2 nights in Jan 2026

2/10 Terrible

Matt

I arrived here after a late flight. The hotel was very ok, more like a hostel than a hotel. I got to my room and the bedding was terrible and the a/c unit was directly over the bed, so as I started to try and sleep I felt like I was getting sick, and it was too hot with it not on. I had it on 25 Celsius and it was still freezing. Starting at 12am, music came on from a club next door and my room and bed were literally shaking. It was Christmas Eve which I later learned is a big party night, but I literally felt like my bed was inside the club. After not being able to sleep at all at 3am I asked the front desk what to do, and they showed me another room that was also shaking. The music was going on until 7am when I left for my tour. I asked them to refund both my second night, and the night I just stayed. They did let me get out of the second night, but refused to refund me for the first night because it was not their fault. This hotel should either not be open on big celebration nights, or needs to significantly improve the sound attenuation. I’ve been to over 60 countries and hundreds of hotels and hostels, and this was the most uncomfortable experience I’ve ever had and it is ridiculous that they would not refund me for a night I literally could not sleep.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Las habitaciones, las instalaciones cel desayuno. Todo muy bueno.
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Elena, Alexandria

Stayed 1 night in Jan 2026

10/10 Excellent

Maria Gabriela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, service and overall value . Totally recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great! Warm water and great water pressure.
Stayed 1 night in Dec 2025

10/10 Excellent

Miryam

Stayed 2 nights in Jan 2026

10/10 Excellent

Berta

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive. Breakfast was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful . The room we have was very clean, spacious and it has all the amenities we needed. Breakfast was plentiful and there were options for my young children . Also very close to coffee shop, restos and art museum , all walkable. Would stay here again for sure ! Thank you to all of the wonderful staff .
 Very large shower
Clean bathroom with great towels .
Large room with another bed not featured in this picture
Stayed 2 nights in Dec 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
Room was very clean, confortable and staff really kind.
Stayed 1 night in Dec 2025

10/10 Excellent

Mario, Antigua

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Friendly and helpful staff, in a great area with A LOT of restaurants and coffee shops walking distance. Nice, clean and spacious room. They have parking available though is a very safe area, so parking on the street is no problem. Great full breakfast included (several options on the menu) - We will be staying here next time!
Stayed 1 night in Dec 2025

6/10 Okay

gopinath

Travelled with family
Not like a real hotel but breakfast option is good. More like a bed n breakfast with some hotel option.
Stayed 3 nights in Nov 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities
This place is a gem!!! Great place
Stayed 2 nights in Dec 2025

8/10 Good

Henry

The breakfast is good the shower is great they have hot water which is good
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff friendly. Location excellent. Plenty of hot water. Nice breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Stayed 1 night in Nov 2025

10/10 Excellent

Liv

Stayed 7 nights in Nov 2025

10/10 Excellent

Miles

Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
This is my favorite spot to stay. Love it.
Stayed 9 nights in Sep 2025