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Metropolitan Santiago

3.5 star property
3.5-star hotel near Costanera Center, connected to a shopping center

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Photo gallery for Metropolitan Santiago

Property entrance
Full-size fridge, coffee/tea maker
In-room dining
Combined shower/tub, deep soaking tub, rainfall showerhead
Single Room

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Monjitas 744, Santiago, Region Metropolitana, 8320124
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Santiago Town Square
    ‪3 min walk‬
  • Place, Santa Lucia Hill
    ‪6 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Pillowtop beds, in-room safe, individually decorated

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Pillowtop beds, in-room safe, individually decorated

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Pillowtop beds, in-room safe, individually decorated

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Santiago

Downtown Santiago stay.A stay at this Downtown Santiago hotel places you steps from Iglesia de La Merced and within a 5-minute walk of Plaza de Armas. Santiago Town Square and National History Museum are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Santiago Town Square - 3 min walk - 0.3 km
  • Santa Lucia Hill - 6 min walk - 0.5 km
  • Mercado Central - 7 min walk - 0.6 km
  • Lastarria District - 9 min walk - 0.8 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 18 min drive

Restaurants

  • ‪Giuliano Pizzeria - ‬1 min walk
  • ‪Puerta del Sol - ‬1 min walk
  • ‪Pizzeria Don Corleone - ‬1 min walk
  • ‪Los Tesoros del Inca - ‬1 min walk
  • ‪Lui Kung - ‬1 min walk

About this property

Metropolitan Santiago

3.5-star hotel near Costanera Center, connected to a shopping center
As a guest of Metropolitan Santiago, you'll find an outdoor pool, barbecue grills, and ski storage. WiFi is free in public spaces. An area shuttle within 3 km and a cruise ship terminal shuttle are available for a fee. The business-friendly Metropolitan Santiago also features tour/ticket assistance, limo service, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Santiago hotel.

  • 1 building
  • 16 guestrooms or units
  • 16 levels
  • Built in 2009
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • BBQ grill(s)
  • ATM
  • Smoking in designated areas
Metropolitan Santiago offers 16 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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  • Breakfast included
  • Parking included
4.1 out of 5, Very good, 160 reviews
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CA $99 total
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 3 km
  • Free train station pick-up shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CLP 15 per day)
  • Limited onsite self parking

Things to do

  • Outdoor pool
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CLP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Metropolitan tiago Aparthotel
Apart Hotel Inter Suites Santiago
Apart Inter Suites
Apart Inter Suites Santiago
Metropolitan Santiago Aparthotel
Metropolitan Santiago
Metropolitan Santiago Hotel
Metropolitan Santiago Santiago
Metropolitan Santiago Hotel Santiago

Metropolitan Santiago Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 34 reviews
Rating 8 - Good. 12 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 10 out of 34 reviews
Rating 2 - Terrible. 4 out of 34 reviews

6.8/10

Cleanliness

5.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Tony, Sacramento

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is not a hotel,it is an appartment

Floors filthy, sofa was very old and broken and filthy. This listed as hotel but it is not .It is an appartment. Front lobby person does not know about anything as well as don't speak English at all As you see condition of the floor in pictures Even curtains were not covered full windows

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Centric but less than desirable

Very small apartment with few conveniences. Poorly lit, poor breakfast.

4/10 Poor

Cesar, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Hotel,

The room it was horrible, dirty old. The carpest and other parts was very, very dirty. If you can dont ever use this hotel!!!!

4/10 Poor

Alex, Toronto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Close to transit and museums, mostly

1) It's not a hotel, it's a series of hotel suites in an apartment building 2)Check in was difficult, the desk person worked for the apartment building and was a little hostile to me, which I imagine is just due to having to deal with tourists trying to sign into their hotel suites all the time 3)No room service or food options - the breakfast was a bowl of cereal, a yogurt, a juice box in the fridge refreshed every afternoon. 4)The rooftop pool was full of people that live in the apartment at all times (children, old people, etc, and unusable) 5) The wifi was terrible, kept signing in/out, bad reception, etc. Again, this is likely because I was on the 13th floor and the hotel had apartments in on other floors as well, but they shouldn't have advertised wifi availability 6) the bathroom only had two small recessed lights over the sink, so the shower wasn't lit and was dark with the curtain pulled back, the shower head also wouldn't stay on the fitting and had to be used as a handheld shower at all times (very annoying) 7) The straightening service came in and woke me up at 10am when I was told they wouldn't be knocking until after noon 8) I definitely wouldn't recommend this place unless they cut the price significantly, I had a better time staying in a hostel for a fraction of the cost.

8/10 Good

Charlie, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location; Very nice manager

Overall very nice place to stay. Close to many great places. Only one person in staff spoke English. In general very very few people in Santiago speak English. Same in this hotel. "Jimmy" is only one who speaks English. He's very nice, very helpful. Would have given hotel a 5 except ran out of toilet paper and couldn't get any for 16 hours!! But still very nice place to stay had a refrigerator, stove, toaster, microwave. Would stay there again. Rooms not quite as clean as I'm used to but still very nice place to stay. I would give it a 4.5 but that's not available.

8/10 Good

Kristina, Coppell, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment in middle of the city

I just stayed for one night but wished I could have stayed for longer. This isn't a traditional hotel. The hotel company has several apartments they rent out as a hotel inside a large building with other apartments and hotel/apartments. It was in a great location in Santiago near the Bellas Artes Metro stop, restaurants, bars, and two markets nearby. The staff was also extremely friendly and helpful. I would definitely recommend this place.

2/10 Terrible

Hank

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel Review

Stayed three nights in this hotel. The hotel staff speaks very little english so communicating with them is very difficult. When we arrived in the middle of the afternoon, our room was still occupied and we had to find something to do for almost three hours until the room was ready. The suite was very small but size was not an issue. However the amenities were lacking. There was a small couch but so uncomfortable you could not sit on it very long. The suites are not air conditioned. Our suite was on the 15th floor so there was a breeze that would cool the place down in the evening. Unfortunately the street noise was so bad you had to choose noise or heat. The staff did arrange for a winery tour and shuttle to the airport for a fee. That was good.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Close to all Amenities

When you check-in at the Front Desk nobody speaks english. Make sure you have a copy of your hotel reservation somewhere handy to show them. Also parking is free but you need to press buzzer to get in and out of parkade. The street is one way so you need to take Mercred to MacIver turn left drive another block and turn left onto Monjitas and the parkade is about 30 feet from the corner on the left side of the street. About 8:30AM every morning the maid knocks on your door and brings you a simple continental breakfast. It's free. Be careful because the maid walks into your room without any regard for your attire. Room is simple but clean and better than some of the other places close by. Lots of restaurants, bars and attractions in the area. Not a family hotel. Lots of rough people in the neighborhood. Homeless too. But that's part of the culture of Santiago downtown. Las Condes, Providencia or Vitacura are safer areas of the city to stay anytime day or night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Well located, new.

The rooms were new but were small apartments in a normal building rather than a hotel. Accommodations were good. The room had a nice small kitchen and was split in three smaller rooms each of these rooms was rather small. The breakfast was nearly non-existent. Although the people from the lobby were extremely kind and helpful they never succeeded to provide a working network and password for Wireless Internet. The master bedroom had a nice LCD TV with cable television. It is well located in the center of Santiago.

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FOI BOM

Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No es un hotel, es un parahotel. No me gustó

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Apartamento bem localizado

Tivemos uma boa experiência com nosso apartamento, é bem localizado, e veio de acordo com o que reservamos, o único problema foi um vazamento no vaso e o fato da descarga estar disparada, o que molhava todo o banheiro e até uma parte do corredor, mas tirando isso tivemos uma boa experiência.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Tivemos um problema com vazamento na privada durante toda estada, mas não atrapalhou muito a boa hospedagem que tivemos. Equipe prestativa.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Este es UN apartahotel,no recommendable .

Como Expedia puede patrocinar ,un apartahotel con el Costo de un hotel. TERRIBLE.NO RECOMMENDABLE.

4/10 Poor

alicia, bs as

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no bayas

muy mala experiencia,en cuanto a reserva y habitacion

2/10 Terrible

jose dan jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Vayan, elijan otro lugar, otra zona mas segura

No volvería nunca mas, el baño perdía agua constantemente mojando todo el piso. la limpieza era muy pobre, el sector de cocina todo sucio, vidrios, muebles, ollas, vajilla, falta iluminacion en el living todo era penumbras. La piscina en el piso 26 llena de algas la cual se encontraba totalmente verde. He ido a ese mismo edificio pero a otro apart y la experiencia fue totalmente diferente hablando del departamento que nos asignaron. La ubicación es buena cerca de peatonales, comercios, pero de noche, a media cuadra se llena de prostitutas y no es nada seguro caminar, restaurantes de buena calidad no hay cerca solo comidas de Chinos y Peruanos de baja calidad. Recomiendo alojarse en Providencia o Las Condes, no se arrepentiran

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No es hotel, son departamentos aislados

Mala la limpieza, el desayuno no es tal ya que sólo dan café sobres y por 3 personas siendo que eramos 4 (un adolescente). Uds. cobraron el servicio de cochera y, la administración del lugar nos dijeron que JAMÁS, se paga por internet sino, que sólo lo cobraban ellos. Les pedimos que se comunicaran con uds. y dijeron no poder. Les escribimos nosotros y nunca nos respondieron. Tuvimos cochera por un costo adicional pero, finalmente no nos lo cobraron porque, no teníamos pesos chilenos, no recibían u$s, ni tarjeta de credito ni débito es decir, por un hecho fortuito y no porque, uds nos habían cobrado con "desayuno y estacionamiento".

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra kök och ren lägenhet. Mycket dålig frukost.

8/10 Good

Ruben

Liked: Cleanliness, room comfort

Cómodo

Fue buen servicio en general. Pero no es un hotel. Es un apartamento. Y la cochera se complicó y tuve que contratar aparte.

6/10 Okay

Pablo, Neuquén

Liked: Cleanliness, room comfort

Aceptable eleccion

Pasamos solo una noche. Aceptable.

8/10 Good

Andreas Persson, Santiago

Liked: Staff & service, property conditions & facilities, room comfort

Prisvärt och mitt i city!

Helt ok lägenhetshotell bara 2 kvarter from Plaza de Armas, mitt i city. Mycket trevlig personal som var hjälpsamma med diverse önskemål. Takpool på vån 27 med utsikt 360 grader över Santiago city. Rekommenderas!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hay mejores por el mismo precio

El hotel tiene muchas deficiencias, las habitaciones no son como se muestran en las imágenes y la gente que está en lobby es muy grosera y no da ningún tipo de información. No hay teléfono d

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camas confortaveis

o apart hotel fica dentro de uma galleria,com lojas comerciais e café, só que abrem as 11h.Região muito barulhenta por ser muito central,tem bagunça na rua a noite toda. O quarto tem ótima cama de casal e uma de solteiro,cozinha equipada e a arrumação e feita todos os dias.Fica entre duas estações de metro(plaza das armas e belas artes ).o estacionamento é cobrado a parte.

10/10 Excellent

Josué, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Tuve una estancia agradable :) El edificio es muy seguro por lo cual, el cuarto es muy agradable y limpio, cerca hay muchos restaurants. Lo recomiendo ampliamente