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Aparthotel

TAU Casa Reyes

4.5 star property
4.5-star luxury aparthotel near Iglesia de Nuestra Señora de las Mercedes

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Photo gallery for TAU Casa Reyes

Free daily cooked-to-order breakfast
Reception
Exterior detail
Outdoor dining
Junior Studio Suite, 1 Bedroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
Calle Jose Reyes 206, Ciudad Colonial, Santo Domingo, 10211
  • Place, Calle El Conde
    ‪4 min walk‬
  • Place, Columbus Park
    ‪6 min walk‬
  • Place, Malecon
    ‪10 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪32 min drive‬

Room options

View all photos for Junior Studio Suite, 1 Bedroom

Junior Studio Suite, 1 Bedroom

Junior Studio Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Santo Domingo

Zona Colonial stay.With a stay at this Zona Colonial aparthotel, you'll be steps from Iglesia de San Miguel and Mercado Modelo. Iglesia de Nuestra Señora de las Mercedes and Iglesia de San Lázaro are also within half a mile (1 km).

What's nearby

  • Mercado Modelo - 1 min walk - 0.2 km
  • Calle El Conde - 4 min walk - 0.4 km
  • Ruinas del Hospital San Nicolás de Barí - 6 min walk - 0.5 km
  • Columbus Park - 6 min walk - 0.5 km
  • Malecon - 10 min walk - 0.9 km

Getting around

  • Eduardo Brito Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 35 min drive

Restaurants

  • ‪Kimpton Las Mercedess - ‬4 min walk
  • ‪Petrus - ‬4 min walk
  • ‪EseDeKu - ‬4 min walk
  • ‪Limón y Coco - ‬4 min walk
  • ‪Colmado Las Mercedes - ‬3 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

TAU Casa Reyes

4.5-star luxury aparthotel near Iglesia de Nuestra Señora de las Mercedes
Free breakfast is served daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The luxury TAU Casa Reyes also features a terrace, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4.5-star Santo Domingo aparthotel.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Built in 2012
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Smoking in designated areas
TAU Casa Reyes offers 8 air-conditioned accommodations with safes and designer toiletries. Rooms open to balconies or patios. Tempur-Pedic beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

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Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite parking available only on request

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • Room service

Bedrooms

  • Bedroom
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Luggage storage
  • Safe
  • Safe at front desk

Location highlights

  • In a historical district
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 8 units
  • Built in 2012

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 85.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

TAU Casa Reyes Aparthotel Santo Domingo
TAU Casa Reyes Aparthotel
TAU Casa Reyes Santo Domingo
TAU Casa Reyes Hotel
TAU Casa Reyes Santo Domingo
TAU Casa Reyes Hotel Santo Domingo

TAU Casa Reyes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 77 reviews
Rating 8 - Good. 22 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 10 out of 77 reviews
Rating 2 - Terrible. 6 out of 77 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the middle of the town. Noisy outside which is understandable
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
The internet I thought staff were very friendly, helpful and kind
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and always willing to help. Breakfast was good and room was clean. The staff calls and asks if you will need cleaning prior to the schedule.
Stayed 4 nights in Jan 2020

8/10 Good

Nureddin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very good. Very good hotel. The location was good too. The Hotel at that price was great. I wouldn’t complain . I will be Happy to stay there again
Stayed 1 night in Jan 2020

8/10 Good

A.H., Phoenix AZ

Travelled with family
Liked: Cleanliness
The property has laundry services for about the same price as dry cleaning. There is street parking, the staff is friendly and considerate and most of the are very kind and helpful. There’s not always hot or even running water. It’s in a good area for walking the entire Colonial District, as we did. It’s very pretty and clean inside. The WiFi is spotty and doesn’t always give good connection but works for the most part. The breakfast is very American and basic, I wish there would have been local choices on the menu. I would recommend staying here.
Stayed 7 nights in Dec 2019

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, amenities
I love every thing about this hotel the pkace and the staff are excellent and friendly
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 5 nights in Nov 2019

4/10 Poor

Manuel A.

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel Conditions Ruined My Vacations

The conditions and comfort of the room were terrible. In many occasions there was no water and the reason given by the hotel staff was that the water pump was off. The shower drainage was clogged during my whole stay. I complained few times to get this problem corrected and no action was taken. The fixture that holds the shower hose was broken. The conditions of the towels were awful. Those towels were in conditions to be discard. I selected to stay in this hotel in this visit to Santo Domingo based on couple factors first the price and second in the pictures posted in the Hotels.com website. But the the reality was another. There were another hotels to choose from the same price. But I selected this one based on the description and pictures posted. I thought that was the best choice. But I was wrong.
Stayed 8 nights in Nov 2019

8/10 Good

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

4/10 Poor

MONICA

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The property was very large, spacious, and very clean. I didn’t like the higher prices for the room or the difficulty in communicating with the Spanish speaking staff.
Stayed 16 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing i didnt like. It was perfect.The staff was friendly and proffesional. And the place was very clean
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness ,The management and the neighborhood
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working at this location were very nice and friendly
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay ..no problems at all ..is not fancy but good enought for what you pay
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Caron, Trinidad

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
They never replenish the soap or toilet paper, you have to ask for everything you need. There is no daily housekeeping so the rooms are left dusty for at least one day, maybe two. The internet was down twice in a nine-day stay. The one bright spark was Ali, very helpful
Stayed 9 nights in Nov 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MY NEXT SAY AT THE RAU CASE REYES

My say at the Tau Case Reyes very good the area in wear I say was very wonderful.
Stayed 7 nights in Oct 2018

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very friendly helpful staff esecially dayshift receptionist who went the extra mile to be helpful to you. Spotlessly clean and comfortable room. Centrally located, right in the historical centre, close to all tourist attractions, very handy for shopping, transport and restaurants
Stayed 5 nights in Oct 2018