2/10 Terrible
Bernaden
Travelled with family
Feb 15, 2026
I NEVER EVEN GOT MY ROOM FOR MY TWO NIGHTS that I PAID FOR!!!! THE MAN at the front desk told me he never got my reservation and the he didn't even have any rooms, that i needed to contact hotel.com to get my money back and the he had been telling you guys for months to get his hotel off your website. I have booked through you guys many of times and when i contacted you via virtual chat i got no help and my money never was refunded i have been a customer for a while and will be Google reviewing you EVERYWHERE VERY POORLY LETTING EVERYONE KNOW! THIS IS UNACCEPTABLE. How many customers do you do this to!!
Bernaden
Stayed 2 nights in Feb 2026


















