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Waldorf Astoria Shanghai on the Bund

5.0 star property
5-star luxury hotel near The Bund

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Photo gallery for Waldorf Astoria Shanghai on the Bund

Lobby
Property video
Heritage Club River View Suite
Lobby
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 2, Zhong Shan Dong Yi Road, Huang Pu District, Shanghai, Shanghai, 200002
  • Place, The Bund
    ‪3 min walk‬
  • Place, Nanjing Road Shopping District
    ‪8 min walk‬
  • Place, Yu Garden
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪51 min drive‬

Room options

View all photos for Noble Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Noble Suite

  • City view
  • 210 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite

  • City view
  • 260 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River View Room Double Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe River View Room Double Queen Bed

8.0 out of 10
Very good
(1 review)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Double Queen Deluxe Room

Premium bedding, pillowtop beds, minibar, in-room safe

Double Queen Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe River View Room King Bed

Deluxe River View Room King Bed

Deluxe River View Room King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

Premium bedding, pillowtop beds, minibar, in-room safe

King Deluxe Room

8.0 out of 10
Very good
(6 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

King Junior Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Luxury Panorama River View Suite

King Luxury Panorama River View Suite

King Luxury Panorama River View Suite

  • River view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Luxury Suite

Premium bedding, pillowtop beds, minibar, in-room safe

King Luxury Suite

  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Bund Heritage Suite

King Bund Heritage Suite

King Bund Heritage Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Club River View Suite

Heritage Club River View Suite

Heritage Club River View Suite

  • River view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe City View Room

King Deluxe City View Room | View from room

King Deluxe City View Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Queen Deluxe City View Room

View from room

Double Queen Deluxe City View Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Bund Heritage River View Suite

Bund Heritage River View Suite

Bund Heritage River View Suite

  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Queen Bund Heritage Suite

Double Queen Bund Heritage Suite

Double Queen Bund Heritage Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Heritage Luxury River View Suite

Heritage Luxury River View Suite

Heritage Luxury River View Suite

  • River view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Panorama River View Room King Bed

Premium Panorama River View Room King Bed | View from room

Premium Panorama River View Room King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 2 Queen Beds

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds, River View

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, River View

  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the area

Shanghai

Heart of Shanghai.Within a 10-minute walk of this Downtown Shanghai hotel, you'll find The Bund and Nanjing Road Shopping District. Also, Yu Garden is within half a mile (1 km) and People's Square is within 2 miles (3 km).

What's nearby

  • Former French Concession - 1 min walk - 0.2 km
  • The Bund - 3 min walk - 0.3 km
  • Nanjing Road Shopping District - 8 min walk - 0.7 km
  • Yu Garden - 8 min walk - 0.7 km
  • People's Square - 17 min walk - 1.5 km

Getting around

  • East Nanjing Road Station - 11 min walk
  • Shanghai South Railway Station - 14 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 43 min drive

Restaurants

  • ‪Mercato - ‬1 min walk
  • ‪Cejerdary (The Bund) (蟹家大院) - ‬1 min walk
  • ‪Napa Wine Bar & Kitchen - ‬5 min walk
  • ‪Bocca Italian Rest. - ‬5 min walk
  • ‪Lady Bund - ‬5 min walk

About this property

Waldorf Astoria Shanghai on the Bund

5-star luxury hotel near The Bund
Waldorf Astoria Shanghai on the Bund offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 10550 square feet (980 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Waldorf Astoria Shanghai on the Bund. A complete renovation of Waldorf Astoria Shanghai on the Bund was completed in January 2025.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 260 guestrooms or units
  • 24 levels
  • 2 buildings
  • 4 dining venues
  • 10550 sq ft of conference space
  • 980 sq m of conference space
  • Built in 2011
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Waldorf Astoria Shanghai on the Bund offers 260 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Waldorf Astoria Spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 320 for adults and CNY 320 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • DVD player

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 583.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 320 for adults and CNY 320 for children
  • Rollaway bed fee: CNY 583.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Waldorf Astoria Hotel Shanghai Bund
Waldorf Astoria Shanghai Bund
Waldorf Astoria Shanghai On The Bund Hotel Shanghai
Waldorf Astoria Shanghai Bund Hotel
Waldorf Astoria Bund Hotel
Waldorf Astoria Bund
Waldorf Astoria Shanghai on the Bund Hotel
Waldorf Astoria Shanghai on the Bund Shanghai
Waldorf Astoria Shanghai on the Bund Hotel Shanghai

Waldorf Astoria Shanghai on the Bund Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 503 out of 641 reviews
Rating 8 - Good. 89 out of 641 reviews
Rating 6 - Okay. 21 out of 641 reviews
Rating 4 - Poor. 15 out of 641 reviews
Rating 2 - Terrible. 13 out of 641 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jiao

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services
Stayed 7 nights in Dec 2025

10/10 Excellent

Shiyu

Stayed 1 night in Dec 2025

10/10 Excellent

Wei, Newton Lower Fa

Liked: Cleanliness, staff & service, property conditions & facilities
Food variety and quality could be better
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Stayed 2 nights in Nov 2025

10/10 Excellent

Crystal, alhambra

Stayed 2 nights in Nov 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
Amazing view from the room. Decor and cleanliness was top notch. Staff were always on hand and willing to help should you need them. Would happily stsy again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dan

Stayed 4 nights in Nov 2025

8/10 Good

Musaad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in terms of facilities and overall condition of the hotel, a really 5 stars hotel, my only comment is on my unsatisfactory experience with the front office during the check in which ends in an apology without going into any details.
Stayed 9 nights in Nov 2025

10/10 Excellent

Stefon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

JUYEON

Stayed 3 nights in Nov 2025

10/10 Excellent

Jiannan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and very good view. Recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Stayed 3 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Carol, Placentia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
唯一不太方便的是开车到酒店大门口比较绕，第一次没找到路
Stayed 3 nights in Oct 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Sua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The amenities are perfect for young families- my husband enjoyed the gym and the pool was very clean as well as family friendly. There is a wet and dry sauna in the locker room too. As a non-Chinese traveler, I felt the staff was extra thoughtful in explaining how to use the amenities to the different things to do in the area. The staff also made sure to accommodate my requests. Overall, the experience was amazing and I would stay at this hotel again.
Breathtaking view from our room
Stayed 2 nights in Sep 2025

10/10 Excellent

YIFTACH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious Hotel in a prime location

Waldorf Astoria SH, is a great property, located walking distance next to the bund SH; with many of the better restaurants in SH in walking distance as well; rooms are spacy, clean and confortable; the services is discreet and attentive; i will be re-visting in the future probably;
Stayed 2 nights in Sep 2025

10/10 Excellent

Sau Wan Jerrie Ruth

Stayed 2 nights in Aug 2025

10/10 Excellent

Derek, Roslyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice staff and hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

HARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe, nice customer service, highly recommended
Stayed 1 night in Aug 2025

8/10 Good

Kim

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need it just right there.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jia

Stayed 1 night in Aug 2025

10/10 Excellent

Ryonah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Our stay at the Waldorf in Shanghai was absolutely wonderful. The highlight for me was the Panorama Room. The view over the city was breathtaking, especially at night. It felt like we had front-row seats to the beauty of Shanghai. The staff were exceptional: super professional, friendly, and genuinely kind. Even though some couldn’t speak English, they still made the effort to communicate and were very kind in engaging with my son. It made our stay feel even more personal and warm. I’ll be honest: on the first day, there was a bit of a moldy smell, especially noticeable in the bed. But by the second day, it was fine and no longer an issue. It didn’t overshadow the overall experience, which was still outstanding. If you’re looking for luxury, top-notch service, and an unforgettable view, this is the place to stay in Shanghai.
Stayed 2 nights in Aug 2025