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Hyatt Place Shenzhen Dongmen

Property class: 4
4-star hotel near Dongmen Pedestrian Street

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Photo gallery for Hyatt Place Shenzhen Dongmen

Bar (on property)
Fitness facility
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001
  • Place, International Foreign Trade Center
    ‪8 min walk‬
  • Place, The MixC Shopping Mall
    ‪10 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪11 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

Suite with 1 King Bed no Sofa Bed

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

8.8 out of 10
Excellent
(5 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (Large Specialty, No Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds (Large Specialty, No Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite With 1 King Bed No Sofa Bed

  • Sleeps 2
  • Free WiFi

View all photos for Specialty Room With 2 Twin Beds No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With 2 Twin Beds No Sofa Bed

  • Sleeps 2
  • Free WiFi

View all photos for Specialty Room With Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With Sofa Bed

  • Sleeps 2
  • Free WiFi

View all photos for Room With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Room With 1 King Bed No Sofa Bed

  • Sleeps 2
  • Free WiFi

View all photos for Business Suite

In-room safe, desk, soundproofing, iron/ironing board

Business Suite

  • Sleeps 2
  • Free WiFi

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About the area

Shenzhen

Central Shenzhen getaway .Within a 15-minute walk of this Luohu hotel, you'll find Dongmen Pedestrian Street and Shun Hing Square. International Foreign Trade Center and The MixC Shopping Mall are also within half a mile (1 km).

What's nearby

  • International Foreign Trade Center - 8 min walk - 0.7 km
  • The MixC Shopping Mall - 10 min walk - 0.8 km
  • Dongmen Pedestrian Street - 11 min walk - 1.0 km
  • Luohu Commercial City - 2 min drive - 1.8 km
  • Luohu Port - 6 min drive - 2.5 km

Getting around

  • Shenzhen Station - 2 min drive
  • Laojie Station - 2 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪HEYTEA 喜茶 - ‬2 min walk
  • ‪新福楼海鲜舫 - ‬2 min walk
  • ‪Li Wan Kitchen - ‬4 min walk
  • ‪盛世唐宫 Tong Palace - ‬3 min walk
  • ‪本家鳗炉·泥炉烤肉 - ‬8 min walk

About this property

Hyatt Place Shenzhen Dongmen

4-star hotel near Dongmen Pedestrian Street
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Shenzhen Dongmen.

This 4-star Shenzhen hotel is smoke free.

  • 138 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Shenzhen Dongmen offers 138 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Bathrooms include showers, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Place Shenzhen Dongmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 88 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Frequently asked questions

How close is Hyatt Place Shenzhen Dongmen to the airport?

Hyatt Place Shenzhen Dongmen is 32.7 mi (55-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Shenzhen Dongmen?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Shenzhen Dongmen on May 3, 2026 start from CA $112, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Shenzhen Dongmen have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Shenzhen Dongmen.

Does Hyatt Place Shenzhen Dongmen offer free breakfast?

Free breakfast isn’t provided at Hyatt Place Shenzhen Dongmen, but buffet breakfast is offered for a fee of CNY 88 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hyatt Place Shenzhen Dongmen?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place Shenzhen Dongmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt Place Shenzhen Dongmen?

Free parking is not available at this hotel.

Does Hyatt Place Shenzhen Dongmen have a pool?

Hyatt Place Shenzhen Dongmen does not have a pool.

Does Hyatt Place Shenzhen Dongmen have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place Shenzhen Dongmen have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Shenzhen Dongmen to downtown Shenzhen?

Hyatt Place Shenzhen Dongmen is 3.4 mi away from Shenzhen.

Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 800 reviews
Rating 8 - Good. 306 out of 800 reviews
Rating 6 - Okay. 44 out of 800 reviews
Rating 4 - Poor. 11 out of 800 reviews
Rating 2 - Terrible. 12 out of 800 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Ronnie

Liked: Cleanliness, property conditions & facilities
Room well cleaned. Perfect location
Stayed 2 nights in Jan 2026

8/10 Good

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big nice ,staff in restaurants very good and reception very efficient good advice and good communication thanks .
Stayed 4 nights in Jan 2026

8/10 Good

Wah Wah Elwina

Stayed 8 nights in Dec 2025

8/10 Good

LAY HWEE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location really good
Stayed 3 nights in Nov 2025

10/10 Excellent

tuan meng

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, very friendly staff, especially the housekeeping lady.
Stayed 7 nights in Nov 2025

10/10 Excellent

CHWEE LENG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent, right in the centre of activities and walking distance to food and shopping.. Subway is right downstairs. Room is clean and spacious. Staff is polite and helpful. Good shower facilities with both shower head and rain shower with good water pressure.
Stayed 5 nights in Nov 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms for affordable price. Super convenient, right above subway and mall and food. Breakfast was very nice but weird it only included 1 free breakfast instead of 2. Staff are very nice and well mannered.
Stayed 2 nights in Nov 2025

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was up to standard
Stayed 1 night in Oct 2025

10/10 Excellent

Wang Kung

Stayed 3 nights in Oct 2025

6/10 Okay

Poh Hiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay is pleasant. Hope the hotel can drop the breakfast for 1. I have to leave hotel early morning @6.30am to 7am to take my HSR. It’s quite a waste. Hope to book again. Thanks
Stayed 1 night in Sep 2025

8/10 Good

Jing

Stayed 2 nights in Aug 2025

8/10 Good

Pat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The breakfast not good
Stayed 3 nights in Jul 2025

10/10 Excellent

Leon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding experience in Shenzhen

This was our 4th stay at this hotel, and it is always our 1st choice when we are staying in Shenzhen. The hotel is impeccably clean, the staff are absolutely fantastic, and the breakfast buffet is awesome - a great experience, every time! They all go out of their way to ensure a great experience, and they do not disappoint - thank you!!
Stayed 12 nights in Jun 2025

10/10 Excellent

Dennis

Stayed 1 night in May 2025

8/10 Good

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay I really get the help from the following staff JESSICA ZENG KEN ZHONG CECELIA LI, GRACE LI TINA FAN AND MANDY YU
Stayed 6 nights in May 2025

10/10 Excellent

Song Koon Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

CHI KIN

Liked: Cleanliness, staff & service, room comfort
Reception service, very good the girl name Jessica very good service I recommend to my friend to choice the hotel
Stayed 10 nights in Mar 2025

10/10 Excellent

Cheow Thiang

Stayed 3 nights in Mar 2025

10/10 Excellent

Kan Leung Kent

Stayed 1 night in Feb 2025

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very ideal place, more worth than the money with most wonderful staff.
Stayed 12 nights in Feb 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Large rooms. Just above subway station.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Dongmen pedestrian street. Helped to carry our luggage from the car and bring to the lobby. Also helped one of our elderly in wheel chair to get into the car. They gave us a bottle of wine and a plate of fruits even though we did not tell them one of us are celebrating her birthday. Very grateful to the service provided to us.
Stayed 3 nights in Jan 2025

8/10 Good

Pranshu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Victor Pereira

Stayed 3 nights in Dec 2024

10/10 Excellent

Fung Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. Hotel location is good. Service is excellent. Highly recommend to everyone.
Stayed 1 night in Dec 2024