10/10 Excellent
Verified traveller
5 Nov 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 2 nights in Nov 2018
Smilen Hotel and Wellness
3.0 star property
3-star ski-in/ski-out hotel with free WiFi
Choose dates to view prices
Photo gallery for Smilen Hotel and Wellness
Reviews
8.0
Very good
Popular amenities
- SpaSpa
- Pet-friendlyPet-friendly
- Breakfast includedBreakfast included
- Parking includedParking included
- LaundryLaundry
- RestaurantRestaurant
Check out the area
Shumkov Kamuk 9 str, Smolyan, Smolyan, 4700
- Planetarium14 min drive
- Smolyan Ski Resort14 min drive
- Pamporovo Ski Resort20 min drive
Room options
View all photos for Apartment
Apartment
- 50 sq m
- Mountain view
- Sleeps 4
- 1 King Bed and 2 Twin Beds
View all photos for Studio
Studio
- 40 sq m
- Mountain view
- Sleeps 4
- 1 King Bed
View all photos for Deluxe Double Room
Deluxe Double Room
- 34 sq m
- Mountain view
- Sleeps 3
- 1 Double Bed OR 2 Twin Beds
View all photos for Double Room ( Fireplace)
Double Room ( Fireplace)
- 36 sq m
- Mountain view
- Sleeps 3
- 1 Double Bed OR 2 Twin Beds
View all photos for Double Room
Double Room
- 28 sq m
- Mountain view
- Sleeps 3
- 1 King Bed OR 2 Twin Beds
About the area
Smolyan
Near the slopes.You'll be within 2 miles (3 km) of Smolyan Lakes - Snezhanka and 6 miles (10 km) of Smolyan Ski Resort with a stay here. Stoykite - Snezhanka and Pamporovo Ski Resort are also within 6 miles (10 km).
What's nearby
- Smolyan Lakes - Snezhanka - 6 min drive
- Planetarium - 14 min drive
- Smolyan Art Gallery - 14 min drive
- Smolyan Ski Resort - 14 min drive
- Pamporovo Ski Resort - 20 min drive
Restaurants
- Ресторант Перелик - 10 min drive
- Balgarche Restaurant and Folklore shop - 8 min drive
- Bohemi Bar & Grill - 17 min drive
- Родопчанка (Rodopchanka) - 9 min drive
- Bellevue Ski & Spa Hotel - 14 min drive
About this property
Smilen Hotel and Wellness
3-star ski-in/ski-out hotel with free WiFi
Smilen Hotel and Wellness offers its guests ski-in/ski-out access and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
A rooftop terrace, spa services, and a library are also featured at the business-friendly Smilen Hotel and Wellness. Self parking is free.
This 3-star Smolyan hotel is smoke free.
- 18 guestrooms or units
- Cooked-to-order breakfast (free)
- Terrace on the roof
- Ski equipment rentals
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Library
- Garden
- BBQ grill(s)
- Fireplace in lobby
- No smoking on site
- Bar or lounge
- Dining venue
Smilen Hotel and Wellness offers 18 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with premium cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Languages
English, French, German, Russian
Property amenities
Family friendly
- Free cribs/infant beds
- Playground
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Ski shuttle nearby
Food and drink
- Free cooked-to-order breakfast available daily 8:30 AM–10:30 AM
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Playground
- Sauna
- Spa services
Accessibility
- This property does not have elevators
Room amenities
Entertainment
- Cable channels
- Flat-screen TV
- Premium channels
Bedroom
- Bed sheets
- Free cribs/infant beds
- Heating
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels
Food and drink
- Coffee/tea maker
- Electric kettle
- Minibar
More
- Desk
- Energy-saving switches
- Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
- Pets: EUR 5 per pet, per day
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
- Service animals are exempt from fees
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 8.0 per day.
- Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: EUR 100.0 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: EUR 5 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: EUR 8.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.
We should mention
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Smilen Hotel Wellness Smolyan
Smilen Hotel Wellness
Smilen Wellness Smolyan
Smilen Wellness
Smilen And Wellness Smolyan
Smilen Hotel and Wellness Hotel
Smilen Hotel and Wellness Smolyan
Smilen Hotel and Wellness Hotel Smolyan
Smilen Hotel and Wellness Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews" "
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews" "
2 - Terrible
0
6.6/10
Cleanliness
7.4/10
Staff & service
8.0/10
Property conditions & facilities
Reviews
6/10 Okay
Ayten
24 Sep 2018
Disliked: Cleanliness, staff & service
Otel Değerlendirme
Otelin konumu iyi,bulmakta hiç zorlanmadık.İlk baştan rezervasyonumuzu bulmakta zorluk çektiler.Temizlik adına kötü.4 gece konakladık fakat 1 kez bile çarşaf değişimi yapılmadı. Havlular 3 günde değişti ve havlulara temiz denilemez.Odaya temizlik olarak sadece her gün çöp atılarak yapıldı. Yatak hiç rahat değildi.
Hizmet sınavını başarılı geçemediler. Resepsiyonda kimse durmuyordu.
Ayten
Stayed 4 nights in Sep 2018
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