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"First of all I would like to say the staff at the hotel were very accommodating and were very nice, as all Cape Bretoners are for the most part. Howev ... " More

By a verified traveller on Thu 25 Jul 2019

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Hotel Description

Heart of Sydney

You'll be within 2 miles (3 km) of Membertou Heritage Park and 6 miles (10 km) of Bethel Presbyterian Church with a stay here. Cape Breton Centre for Craft and Design and Centre 200 are also within 2 miles (3 km).

Queen Room - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$98* Per night/room 8 Apr. - 9 Apr.

King Room - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hearthstone Inn Sydney ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hearthstone Inn Sydney

Everyone (2) Couples (1) Family (2)
5 out of 5

Posted by on 24 Aug. 2019

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Comment from Hotel Management

20 Sep. 2019 by Thierry

Thank you for sharing!

5 out of 5

This hotel made me and my family feel like Royalty!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, fantastic beds, lots of fluffy pillows, staff are fantastic, housekeeping - flawless, restaurant in hotel, daily complimentry newspapers, lots of parking, complimentry fresh fruit in lobby, laundry facilities on site
This was a last minite trip with my daughter and two grandchildren. Perfect family hotel. Service and staff could not be better. The beds............ like sleeping on a cloud!! Wish I could have taken it home with me. The pillows were big and puffy and there 3 - 4 on each bed. The food was fantastic and the complimentry breakfast was much more substancial that I expected. Can't wait to go back to this hotel. I cannot think of one thing that needs to be improved.

Posted by , from Halifax, NS, Canada on 30 Jul. 2012

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5 out of 5

What a treat to stay here.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, fantastic beds, wonderful staff, beautiful "smoke free"courtyard, very clean
Booked this hotel at the last minute for a spur of the moment trip with my daughter and two small grandchildren. It was fantastic!! The beds are like sleeping on a cloud. The staff were first rate. Always fresh fruit, refreshments on hand and a great selection for breakfast. There isn't one thing I could find wrong with this hotel. It was luxury and class all the way. I look forward to returning. I have no problem recommending this hotel to anyone.

Posted by , from Halifax, NS, Canada on 26 Jul. 2012

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3 out of 5
First of all I would like to say the staff at the hotel were very accommodating and were very nice, as all Cape Bretoners are for the most part. However, this is an old property and has many issues! It has been remodeled and does look nice. I come to the Island every summer to visit my mother and relatives. When I come I stay for a while, anywhere from 10-14 days. This trip we were here for 11 nights. This hotel is probably fine if you are here for 1-3 nights. The free breakfast buffet is nice, but got sick of it after 3 or 4 days. They never change it up, it’s always the same. Having a restaurant on property is definitely a plus though! The food is pretty good and the bar is nice! I will say some nights they could have used more help in the restaurant as well as some mornings! If the hotel is full and it is the height of tourist season you should have more than 1 waitress! A lot of locals eat there as well. One downside is there is no elevator. I’m is only 3 floors, but if you have a really big, heavy suitcase like I did hauling it up or downstairs is a pain. This hotel all and all is pretty good, not the best in the city, but not the worst either. Weird things just keep happening to us here during our stay. One day we couldn’t get into our room and maintence literally had to break into our room then replace the whole lock mechanism. The next day the door was not locking at all. We then had to wait for it to be fixed before we left not wanting to leave our unlocked.

Posted by , from Alexandria, Va. on 25 Jul. 2019

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Comment from Hotel Management

7 Aug. 2019 by Thierry

Thank you for sharing! I'm sorry your stay wasn't stellar.

5 out of 5
A great property in a very depressed town.The hotel was neat and clean and the restaurant had slow service but great food.

Posted by on 23 Jul. 2019

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Comment from Hotel Management

7 Aug. 2019 by Thierry

Thank you for sharing!

2 out of 5
Location: Restsurant recommendation was not good.
Loud party outside. Very limited breakfast options.

Posted by on 14 Oct. 2015

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2 out of 5

The staff were great. Beds were sunken inward. Airconditioners leaked. Rooms need a makeover badly.

Pros: Free Internet
Cons: Poor breakfast
Staff are extremely helpful!! Beds are not good. Airconditioning really needs to be repaired or replaced. Rooms need updating. Food at the restaurant - some was really good and some was not. Free breakfast should nto be ever considered. It only included breakfast bars such as rice crispies treat and coffee/tea - not great!!!

Posted by , from Ontario, Canada on 28 Jul. 2012

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About the Hearthstone Inn Sydney

Location 560 Kings Road, Sydney, NS B1S1B8

Property Features

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, barbecue grills, and a fireplace in the lobby are also featured at the business-friendly Hearthstone Inn Sydney. Free self parking is available.

  • 1 building
  • 69 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Dining venue
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • ATM

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Sydney, NS (YQY) (19.3 km / 12 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hearthstone Inn Sydney offers 69 accommodations with hair dryers and blackout drapes/curtains. 42-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room microwaves and coffee/tea makers. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hearthstone Inn Sydney has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.00 per day.
  • Cribs (infant beds) are available for CAD 10.00 per day.

Pet Policy

  • Pets: CAD 10 per accommodation, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No elevators
  • Cash or credit card deposit required
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 10 per accommodation, per night
  • Crib (infant bed) fee: CAD 10.00 per day
  • Rollaway bed fee: CAD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Sydney-Hotels-Hearthstone-Inn-Sydney.h922087-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.