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Hotel Zaragoza Tepoztlan

3.0 star property
3-star spa hotel in Santo Domingo

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Photo gallery for Hotel Zaragoza Tepoztlan

Front of property
Front of property
Free self parking, free valet parking
Terrace/patio
Junior Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Zaragoza 35B, Barrio Santo Domingo, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Artisan Market of Tepoztlán
    ‪7 min walk‬
  • Place, Experiencia Tepoztlan Language School
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪122 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Tepoztlán

Santo Domingo stay.With a stay at this Santo Domingo hotel, you'll be steps from New Tepoztlán Market and Tepoztlán Museum Carlos Pellicer Collection. Ex-Convent of the Nativity and Artisan Market of Tepoztlán are also within half a mile (1 km).

What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 km
  • Ex-Convent of the Nativity - 3 min walk - 0.3 km
  • Tepoztlán Museum Carlos Pellicer Collection - 3 min walk - 0.3 km
  • Artisan Market of Tepoztlán - 7 min walk - 0.6 km
  • Experiencia Tepoztlan Language School - 10 min walk - 0.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 94 min drive

Restaurants

  • ‪Mercado de Antojitos - ‬4 min walk
  • ‪Terraza 360 - ‬2 min walk
  • ‪El Ciruelo - ‬3 min walk
  • ‪Nixte - ‬5 min walk
  • ‪Cacao El Dulce Sabor De La Naturaleza - ‬5 min walk

About this property

Hotel Zaragoza Tepoztlan

3-star spa hotel in Santo Domingo
There's a snack bar/deli on site. Public spaces have free WiFi. Hotel Zaragoza Tepoztlan offers its guests a full-service spa and an outdoor pool. Spa services, tour/ticket assistance, and concierge services are also featured at Hotel Zaragoza Tepoztlan. Self parking and valet parking are free.

This 3-star Tepoztlán hotel is smoke free.

  • 15 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
Hotel Zaragoza Tepoztlan offers 15 accommodations with hair dryers and ceiling fans. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Tepoztlán hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Terrace/patio
Artesanos 11 by Rotamundos
  • Parking included
  • Free WiFi
  • Restaurant
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4.5 out of 5, Wonderful, 162 reviews
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per day.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: MXN 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zaragoza Tepoztlan Hotel
Hotel Zaragoza Tepoztlan Tepoztlán
Hotel Zaragoza Tepoztlan Hotel Tepoztlán

Frequently asked questions

How close is Hotel Zaragoza Tepoztlan to the airport?

Hotel Zaragoza Tepoztlan is 52.8 mi (94-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Zaragoza Tepoztlan?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Zaragoza Tepoztlan on Mar 9, 2026 start from CA $175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Zaragoza Tepoztlan have an airport shuttle?

Airport shuttle services are not available at Hotel Zaragoza Tepoztlan.

Does Hotel Zaragoza Tepoztlan offer free breakfast?

Hotel Zaragoza Tepoztlan does not offer free breakfast.

Is there a casino at Hotel Zaragoza Tepoztlan?

No, there is no casino at this hotel.

What time is check-in at Hotel Zaragoza Tepoztlan?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in.

Is there free parking at Hotel Zaragoza Tepoztlan?

This hotel offers free self parking and valet parking.

Does Hotel Zaragoza Tepoztlan have a pool?

Hotel Zaragoza Tepoztlan features an outdoor pool.

Does Hotel Zaragoza Tepoztlan have a spa?

This hotel has a spa, which features reflexology, hot stone massages, and aromatherapy.

How close is Hotel Zaragoza Tepoztlan to downtown Tepoztlán?

Hotel Zaragoza Tepoztlan is 0.2 mi away from Tepoztlán.

Hotel Zaragoza Tepoztlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 130 reviews
Rating 8 - Good. 38 out of 130 reviews
Rating 6 - Okay. 10 out of 130 reviews
Rating 4 - Poor. 5 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Spa was nice and relaxing. The staff did a good job. The only thing is that the water pressure for the shower was inconsistent. Overall a good centric place to stay if the activities are downtown.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and place.
Stayed 1 night in Sep 2025

10/10 Excellent

VALENTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

cesar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful place.
Stayed 1 night in Mar 2025

8/10 Good

MONICA KARIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daryl, Brooklyn,

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, pretty, well-maintained property. Nice staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Eliseo

The hotel is at a walking distance to the main touristic places plus it is clean and organized. Tks
Stayed 2 nights in Jan 2025

8/10 Good

Shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

10/10 Excellent

Dirk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place. Very close to city center
Stayed 1 night in Dec 2024

10/10 Excellent

Rubén

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, limpio y con excelente ubicación
Stayed 2 nights in Jun 2024

8/10 Good

Tania

Stayed 1 night in Jul 2023

8/10 Good

Jorge

Stayed 1 night in Jul 2023

10/10 Excellent

MICHELE

Stayed 1 night in Feb 2023

10/10 Excellent

JAVIER

Stayed 1 night in Feb 2023

6/10 Okay

James

Stayed 1 night in Nov 2022

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout on a really quiet block near the center. I booked quickly so I did not get a chance to read about the property. First of all, they are a cash only property. Second, they have a list of house rules. Neither issue was a problem for us.
Stayed 1 night in Jul 2022

10/10 Excellent

ARMANDO

Stayed 2 nights in May 2022

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, el personal súper amigable y servicial. Los cuarto limpios
Stayed 1 night in Dec 2021

8/10 Good

Wilfrido, Edina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Big problem ya that they demand payment in cash, for the stay and for any food eaten at their restaurant. No toiletries, just some soap from a small pump at the shower and sink.
Stayed 2 nights in Mar 2022

10/10 Excellent

Nicholas, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locatiin. The staff was very friendly and helpful. The hotel was very nice. Please be aware that the hotel is cash only. Fortunately there is a bank one block away.
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff is very friendly and helpful. The property is overall ok and location is pretty good
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Good value for money and a pleasant stay
Stayed 1 night in Oct 2021

4/10 Poor

CarlosRamirez, Pittsburgh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel facilities are ok, just they are not clear in the way the charge extra fees, they charged for Extra person in a room which is perfectly understandable, but for a small bed which we asked because the beds were to small and my brother is overweight, they put a bed but they charged like completely another person The American breakfast is really limited, literally they put 5 little pieces of papaya or whatever fruit they got, and the bread is limited as well, one per person but there is not choice to choose, is whatever the have.
Stayed 3 nights in Nov 2020

4/10 Poor

RMS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. Staff comes in at 8:00 am and leaves at 9:00 pm. No A/C No parking space, dirty pool... Just Awful!!!
Stayed 3 nights in Mar 2020