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Diamond Hotel

Hébergement 2.0 étoiles
HÎtel est tout indiqué pour découvrir le Centre-ville de Torquay

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Galerie de photos de l’hĂ©bergement Diamond Hotel

Chambre
Jardin
Plage
Jardin
DĂ©jeuner

Avis

6,4 sur 10 – 

Commodités populaires

  • Stationnement disponible
  • RĂ©ception ouverte en tout temps

Explorez la région

Afficher sur la carte
27 Croft Road, Torquay, England, TQ2 5UD
  • Place, Torre Abbey Sands
    â€Ș3 min Ă  pied‬
  • Place, Princess Theatre
    â€Ș8 min Ă  pied‬
  • Place, Torquay Marina
    â€Ș8 min Ă  pied‬
  • Airport, Exeter (EXT-AĂ©roport international d'Exeter)
    â€Ș54 min en voiture‬

Options de chambre

À propos du quartier

Torquay

SĂ©jour au Centre-ville de Torquay.À 10 minutes de marche de hĂŽtel du quartier Centre-ville de Torquay, vous trouverez Centre des congrĂšs Riviera et Torquay Marina. Princess Theatre et Torre Abbey Sands se trouvent Ă©galement Ă  moins de 1 km.

À proximitĂ©

  • Torre Abbey Sands - 3 min Ă  pied - 0.3 km
  • Princess Theatre - 8 min Ă  pied - 0.7 km
  • Torquay Marina - 8 min Ă  pied - 0.7 km
  • Abbaye de Torre - 9 min Ă  pied - 0.8 km
  • Port maritime Inner Harbour - 11 min Ă  pied - 1.0 km

Transport

  • TORQUAY (Gare) : Ă  14 min de marche
  • Exeter (EXT-AĂ©roport international d'Exeter) : Ă  43 min en voiture

Restaurants

  • â€ȘBrody's Breakfast Bistro - ‬6 min Ă  pied
  • â€ȘMcDonald's - ‬6 min Ă  pied
  • â€ȘTQ Beerworks - ‬5 min Ă  pied
  • â€ȘNexus Games - ‬8 min Ă  pied
  • â€ȘVisto Lounge - ‬8 min Ă  pied

À propos de cet hĂ©bergement

Diamond Hotel

HÎtel est tout indiqué pour découvrir le Centre-ville de Torquay
Diamond Hotel offers its guests multilingual staff. Public spaces have free WiFi. Parking is available for a fee.

This Torquay hotel is smoke free.

  • 46 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • No smoking on site
Diamond Hotel possÚde 46. L'entretien ménager est assuré une fois par semaine.

HĂ©bergements similaires

Marina
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort
Centre-ville de Torquay
  • Piscine
  • Spa
  • Piscine pour enfants
  • Wi-Fi gratuit
3.9 sur 5, Bien, 445 avis
Le prix est de 105 $ CA
126 $ CA au total
(taxes et frais compris)
Du 5 juin au 6 juin
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

CommoditĂ©s de l’hĂ©bergement

Internet

  • Disponible dans certaines aires communes : Wi-Fi gratuit

Stationnement et transport

  • Stationnement sur place (supplĂ©ment)
  • Nombre limitĂ© de places de stationnement libre-service sur place

Accessibilité

  • Aucun ascenseur

Politiques

Arrivée

Arrivée de 15 h à 22 h

L'arrivée hùtive est octroyée selon la disponibilité.

Âge minimal pour l’enregistrement : 18 ans

DĂ©part

L’heure limite de dĂ©part est 10 h.

Instructions spĂ©ciales pour l’enregistrement

Le personnel de la réception accueillera les clients sur place.

Les renseignements fournis par l’hĂ©bergement peuvent ĂȘtre traduits au moyen d’outils de traduction automatique.

MĂ©thodes d’accĂšs

Portier

Animaux de compagnie

  • Les animaux ne sont pas acceptĂ©s.

Enfants et lits supplémentaires

  • Children are welcome.

Types de paiement

Renseignements importants

À savoir

Des frais par personne supplĂ©mentaire peuvent s’appliquer et varient selon les politiques de l’hĂ©bergement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales sont sujettes Ă  la disponibilitĂ© au moment de l’enregistrement et peuvent entraĂźner des frais supplĂ©mentaires. Les demandes spĂ©ciales ne peuvent pas ĂȘtre garanties.
Cet hébergement accepte les cartes de crédit.
Cet hébergement est nettoyé professionnellement
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales dĂ©pendent de la disponibilitĂ© au moment de l’enregistrement. Elle ne peuvent ĂȘtre garanties et peuvent occasionner des frais supplĂ©mentaires.
    Cet Ă©tablissement accepte la carte Visa, la carte Mastercard, la carte Discover, la carte Diners Club et la carte JCB International. Le nettoyage de l’hĂ©bergement est confiĂ© Ă  des professionnels.

À noter

  • Veuillez prendre note que cet Ă©tablissement peut refuser certaines rĂ©servations effectuĂ©es dans le cadre d’évĂ©nements ou de fĂȘtes en groupe, y compris les enterrements de vie de garçon et de jeune fille.
  • Cet hĂ©bergement accueille les clients de toutes les orientations sexuelles et de toutes les identitĂ©s de genre (ouvert Ă  la communauté LGBTQ+).

Hébergement également appelé

Richmond Hotel Torquay

Richmond Torquay

The Richmond Hotel Hotel

The Richmond Hotel Torquay

The Richmond Hotel Hotel Torquay

Foire aux questions

How close is Diamond Hotel to the airport?

Diamond Hotel is 26.9 mi (43-min drive) away from the Exeter (EXT-Exeter Intl.) airport, the closest popular airport to the property.

Does Diamond Hotel have an airport shuttle?

Airport shuttle services are not available at Diamond Hotel.

How close is Diamond Hotel to the beach?

This hotel is a short 11-minute walk from Torre Abbey Sands and 1.1 mi (4-min drive) from Institute Beach. Don't forget your sunscreen!

Does Diamond Hotel offer free breakfast?

Diamond Hotel does not offer free breakfast.

Is there a casino at Diamond Hotel?

No, there is no casino at this hotel.

What time is check-in at Diamond Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Diamond Hotel?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Diamond Hotel have a pool?

Diamond Hotel does not have a pool.

Does Diamond Hotel have a spa?

There are no spa services available at this hotel.

How close is Diamond Hotel to downtown Torquay?

Diamond Hotel is 0.5 mi away from Torquay.

Avis pour Diamond Hotel

Avis

6,4
Note de 10 – Excellent, d’aprùs 63 avis sur 313.
Note de 8 – Bien, d’aprùs 94 avis sur 313.
Note de 6 – Acceptable, d’aprùs 51 avis sur 313.
Note de 4 – MĂ©diocre, d’aprĂšs 42 avis sur 313.
Note de 2 – Terrible, d’aprùs 63 avis sur 313.

6,8/10

Propreté

7,4/10

Service et personnel

5,0/10

Commodités

5,6/10

État et installations de l’hĂ©bergement

Avis

10/10 – Excellent

graziella

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

séjour formidable

séjour magnifique et hotel a recommander trÚs bien situé
Séjour de 3 nuits en septembre 2018

8/10 – Bien

Fabrice

Points forts : Service et personnel
Points faibles : PropretĂ©, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Literie Ă  changer
Séjour de 6 nuits en juillet 2017

2/10 – Terrible

Rob

Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
Séjour de 2 nuits en octobre 2025

10/10 – Excellent

Mark

Séjour de 2 nuits en septembre 2025

2/10 – Terrible

Aleksandra

Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
The "breakfast" was some pastries that were bought wholesale, loaves of cheap toast bread, butter and jam, and sparkling squash. This wasn't a breakfast and if I had known it was this I wouldn't have booked here. The receptionist was incredibly hard to understand, you have to pay ÂŁ10 per night to park your car in the worst and dodgiest car park all the time, and the whole site feels unsafe with loud and strange characters in every corner. There was hair on the shower curtain. There was a weird couple of drawers in the desk that were bolted. The roof as you walk past the window is littered with rubbish.
Séjour de 2 nuits en septembre 2025

4/10 – MĂ©diocre

Paul

Voyage de couple
Points faibles : Service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
Séjour de 2 nuits en octobre 2025

10/10 – Excellent

Fidelis

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Séjour de 1 nuit en septembre 2025

2/10 – Terrible

AnnMarie

Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
Séjour de 11 nuits en septembre 2025

2/10 – Terrible

Donna

Voyage de couple
Horrible
Séjour de 1 nuit en octobre 2025

6/10 – Acceptable

Tammy

Points faibles : État et installations de l’hĂ©bergement, confort de la chambre

Not the best by any means

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
Séjour de 1 nuit en septembre 2025

6/10 – Acceptable

Quoc Hung

Séjour de 1 nuit en septembre 2025

2/10 – Terrible

Stella

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed ÂŁ90 for absolutely nothing we will never stay there again. Please think before you say YES.
Séjour de 1 nuit en septembre 2025

2/10 – Terrible

Sarah

Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was ÂŁ10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken ÂŁ8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
Séjour de 3 nuits en septembre 2025

2/10 – Terrible

Loyston

Points faibles : PropretĂ©, Ă©tat et installations de l’hĂ©bergement
Séjour de 2 nuits en septembre 2025

6/10 – Acceptable

Judy

Points faibles : Service et personnel, Ă©tat et installations de l’hĂ©bergement
Séjour de 1 nuit en septembre 2025

2/10 – Terrible

Hooi

Voyage en famille
Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Worse hotel

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
Séjour de 3 nuits en septembre 2025

8/10 – Bien

Robert, Edmonton

Voyage de couple
Points forts : Propreté, service et personnel
Required a lot of up and down climbing to get around
Séjour de 4 nuits en septembre 2025

2/10 – Terrible

Charlie

Voyage de couple
Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Séjour de 1 nuit en septembre 2025

4/10 – MĂ©diocre

Hari

Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
Séjour de 3 nuits en septembre 2025

4/10 – MĂ©diocre

Lewis

Voyage en famille avec de jeunes enfants
Points forts : Propreté
Points faibles : Service et personnel, commodités
I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Séjour de 2 nuits en août 2025

8/10 – Bien

sukhwinder

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Excellent service by Hotel Staff
Séjour de 1 nuit en août 2025

2/10 – Terrible

Samantha

Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow
 this was a real letdown. Save yourself the trouble and book somewhere else.
Séjour de 3 nuits en août 2025

4/10 – MĂ©diocre

Ronald

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel
Points faibles : CommoditĂ©s, Ă©tat et installations de l’hĂ©bergement
Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
Séjour de 2 nuits en août 2025

6/10 – Acceptable

Sam

Points faibles : Propreté
Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Séjour de 2 nuits en août 2025

2/10 – Terrible

Maureen

Work in progress

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
Séjour de 2 nuits en août 2025