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Hotel Panamera

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Photo gallery for Hotel Panamera

Private beach, white sand, free beach cabanas, beach umbrellas
Restaurant
Courtyard
Restaurant
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carretera Tulum-Boca Paila Km. 8.5, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, Tulum Mayan Ruins
    ‪21 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪79 min drive‬

Room options

View all photos for Garden Room

Premium bedding, memory foam beds, in-room safe, iron/ironing board

Garden Room

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Atrium Room

Atrium Room | View from room

Atrium Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | Living area

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Tulum

On the beach.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 2 miles (3 km) of Ven a la Luz Sculpture. SFER IK and Playa Akun are also within 3 miles (5 km).

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Ven a la Luz Sculpture - 19 min walk - 1.7 km
  • Playa Paraiso - 14 min drive - 9.2 km
  • Playa Ruinas - 21 min drive - 11.0 km
  • Tulum Mayan Ruins - 21 min drive - 11.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 109 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬9 min walk
  • ‪Rosa Negra Tulum - ‬12 min walk
  • ‪ARCA - ‬11 min walk
  • ‪Casa Banana - ‬8 min walk
  • ‪Secrets Tulum Beach Club - ‬10 min walk

About this property

Hotel Panamera

4.5-star beachfront hotel near Tulum Beach
Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Art Deco hotel also offers an outdoor pool and a rooftop terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 14 guestrooms or units
  • 3 levels
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Panamera offers 14 air-conditioned accommodations with safes and hair dryers. Memory foam beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 12:30 PM for a fee: MXN 240 to 300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Beach yoga
  • Free beach club
  • Outdoor pool

Accessibility

  • No elevator
  • Smooth flooring in room

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Panamera

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 240 to 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number IDM180126CM1

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Panamera Hotel
Hotel Panamera Tulum
Casa Pueblo Boca Paila
Casa Pueblo Tulum Beach
Hotel Panamera Hotel Tulum

Frequently asked questions

How close is Hotel Panamera to the airport?

Hotel Panamera is 30.3 mi (59-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Panamera?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Panamera on Jun 17, 2026 start from CA $164, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Panamera have an airport shuttle?

Airport shuttle services are not available at Hotel Panamera.

How close is Hotel Panamera to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Hotel Panamera offer free breakfast?

Free breakfast isn’t provided at Hotel Panamera, but full breakfast is offered for a fee of between MXN 240 and 300 per person. It's available every day from 8:00 AM to 12:30 PM.

Is there a casino at Hotel Panamera?

No, there is no casino at this hotel.

What time is check-in at Hotel Panamera?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Panamera?

This hotel offers free self parking.

Does Hotel Panamera have a pool?

Hotel Panamera features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Hotel Panamera have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Panamera have a spa?

There are no spa services available at this hotel.

How close is Hotel Panamera to downtown Tulum?

Hotel Panamera is 4.9 mi away from Tulum.

Hotel Panamera Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 107 reviews
Rating 8 - Good. 16 out of 107 reviews
Rating 6 - Okay. 2 out of 107 reviews
Rating 4 - Poor. 3 out of 107 reviews
Rating 2 - Terrible. 10 out of 107 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
The beginning of my stay was somehow rough, the bedroom we got was the lowest rate room, no windows ! I should say that shower is amazing. I was surprised because front desk did ask for official IDs in a very demanding way… not comfortable with it. Otherwise staff was very professional and attentive. Prices overall are very high.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Anav J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are great, top of the line service. Great amenities,Great food and everything is very. Will stay there again in my next tulum vacation
Stayed 5 nights in Jan 2026

10/10 Excellent

Emily

Stayed 2 nights in Dec 2025

10/10 Excellent

Magdalena

Stayed 2 nights in Dec 2025

10/10 Excellent

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this property beyond expectations. From Juan, Gael, Armando, Johnny, Omar, Luciano, to Alberto, to David, Jesus, Joshua, Petro, Daniela - all absolutely superb. The magic of the chefs who have really gone above and beyond when he came to making special accommodations and adaptations of recipes.
Stayed 10 nights in Nov 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 1 night in Sep 2025

6/10 Okay

Nathalia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Last year there was yoga, Ice Bath included and this year we paid! I went back for the experience. Two negative points are the shower and salt water and breakfast starts at 8:00 if you wake up early like me there is no coffee to serve really they only serve it at 8:01. But the staff who serve on the beach are kind the cleaning is good and the second time I loved it the first time this time there were some points that were not very good but ok!
Stayed 4 nights in May 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved our stay at hotel panamera! The pool was stunning and the beach was beautiful! The food and service was superb! Especially loved my service with David, was was amazing! Highly recommend hotel panamera for your tulum trip if you are looking for a hotel in the hotel zone!
Stayed 4 nights in May 2025

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay at this hotel. The staff was so wondurfull, attention to details all the time, recognized us everyday, always there for us. The only comment I would add, is that the rooms could have a few extra hooks and shelves tor toiletries and to hang our wet bathing suits!!! But that's really the only thing....
Stayed 5 nights in Feb 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were looking for. Lovely boutique hotel with a fantastic beach and excellent staff. Small, quiet, low key. Walkable to shops, spas and restaurants. Could not have been better.
Stayed 5 nights in Feb 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Don't stay here.. but is worth a day trip

I’m disappointed to write this review because the hotel itself is beautiful-the beachfront is idyllic and the food is fantastic. However, the service was poor, and I still haven’t received my full $1,600 deposit refund, 11 days after checkout. The hotel owes me $1,187. Upon check-in, we paid a $1,600 deposit to charge anything to the room. On checkout, the hotel insisted on deducting the final bill from the deposit in USD, using an exchange rate of 19, whereas my bank’s rate was 20.67, meaning they took an extra $100. I asked to pay in Pesos, but their card machine "wasn’t working" and they took 6 days to send an online payment link. Despite paying immediately, they only refunded $413, still owing me $1,187. I’ve tried contacting them daily with little/no response. Service was slow from the start, but improved the more we tipped. Tipping less than 20% meant being ignored, but a 20% tip improved the service—this felt like a tactic to pressure guests into tipping more. To add to that, they highlighted "Service is Not Included" in yellow on the bills, infuriating. We were meant to receive a complimentary bottle of wine, white or rosé but were given red. When we reminded them, they said they didn’t have any at the complimentary value, but later found two bottles of white wine, which felt like an attempt to serve the cheapest option. The hotel’s lack of transparency, poor service, and deposit issues are unacceptable. I’d recommend the beachfront and food for a day trip
Stayed 5 nights in Jan 2025

8/10 Good

Joseph

Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Widad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Panamera is such a gem on Tulum Beach. The design is beautiful—the checkered pool is a total highlight—and the rooms are cozy and stylish. The food is amazing (the tacos are a must-try), and the rooftop bar is perfect for sunsets. I loved the daily yoga and the chill but vibrant vibe. The staff were super friendly and made the stay even better. Honestly, it’s one of the best spots I’ve stayed at in Tulum!
Stayed 4 nights in Dec 2024

10/10 Excellent

LUIS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel really good facilities and Jessica, Ricardo y Santiago were Great with their services and attention. I will recommend the hotel and I will comeback again
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel on the beach front, loved the morning yoga on the beach. The grilled fish offer from their restaurant at the weekends is fantastic. My only request is that the room has more surfaces like a small table to put things on. With the limited surfaces we had to use the minibar to put things like a hand bag and small personal items.
Stayed 1 night in Oct 2024

8/10 Good

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the shower inside the room
Stayed 1 night in Sep 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The onsite restaurant and room service had Amazing food. The staff is constantly helping you almost like a big resort but w that much cooler and more local vibe. It was honestly so nice.
Stayed 5 nights in Oct 2024