Skip to main content
Beginning of main content
 Tustin •1 Room
 Tustin • 1 Room
Book online or call 1-855-857-9091 Phone Number

Key Inn & Suites

2-star property
1611 El Camino Real, Tustin, CA 1-855-887-0424
3.6 out of 5
Good!
See all 19 travelocity Reviews

"Some of the ppl seem to be very shady that stay here and I came back and the ppl across the way had washed their laundry and it was hanging on the rai ... " More

By a verified traveller on Sun 15 Oct 2023

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Tustin guestrooms with free WiFi

Close to airport

Within 3 miles (5 km) of this Tustin hotel, you'll find The Market Place and Santa Ana Zoo. Bowers Museum and Ronald Reagan Federal Building and Courthouse are also within 6 miles (10 km).

Outdoor pool

An outdoor pool, free self parking, and concierge services are featured at this hotel. WiFi in public areas is free. There's a garden and multilingual staff can provide around-the-clock assistance.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $116* Per night/room 23 Apr. - 24 Apr.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room (Two Twin Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Key Inn & Suites ratings based on 19 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Key Inn & Suites

Everyone (11) Couples (3) Family (5)
5 out of 5
Some of the ppl seem to be very shady that stay here and I came back and the ppl across the way had washed their laundry and it was hanging on the rail! There r like 3 kids and parents LIVING in the room! Staff are very responsive. However, I will not stay here again. There seems to be a party going on downstairs and it is after midnight

Posted by on 15 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

15 Oct. 2023 by Customer Service

Judith, thank you for taking the time to provide feedback about your stay. We're glad to hear that our team members were responsive to your needs during your time with us. Though, we regret to hear that the environment of the hotel during your stay didn't meet your expectations. Also, your feedback about noise disturbance and long-term guests is invaluable and will be used to improve our services. Regrettably, our commitment to the comfort of all guests may sometimes lead to unexpected experiences and we apologize for falling short this instance. We hope to have another opportunity to serve you better in the future.

4 out of 5

Posted by on 12 Feb. 2023

Was this review helpful to you?
Comment from Hotel Management

9 Nov. 2023 by Hotel Team

Thank you for the review, Alonzo! We hope to welcome you back soon.

5 out of 5
Grate rates wonderful staff

Posted by on 4 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

4 Nov. 2022 by Customer Service

Thank you for the wonderful review, Janette!It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at Key Inn And Suites Tustin.

4 out of 5
Ok

Posted by on 5 Jul. 2022

Was this review helpful to you?
Comment from Hotel Management

8 Jul. 2022 by Customer Service

Thank you for the 4/5 rating, Danh! We are excited to see that you had an enjoyable experience at Key Inn And Suites Tustin. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

2 out of 5
The condition of the room and furnishings was like a college student's room. The tub was damaged as were every piece of furniture and both doors. The fridge door wouldnt close properly and left a puddle. The only bright spot was the shower had plenty of hot water and pressure

Posted by on 21 Feb. 2022

Was this review helpful to you?
Comment from Hotel Management

21 Feb. 2022 by Customer Service

We appreciate the feedback, Todd. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.

4 out of 5
Convenient location.

Posted by on 5 Aug. 2021

Was this review helpful to you?
Comment from Hotel Management

5 Aug. 2021 by Customer Service

Thanks for the fantastic review! We're happy you enjoyed your time with us so much at Key Inn And Suites! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day!

4 out of 5
One of the better places we stayed for the price.

Posted by on 13 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

14 Jul. 2021 by Customer Service

Thanks for the great rating! We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Key Inn And Suites soon, we'd love to have you back! Have a lovely day!

1 out of 5
Keys Inn and Suites should be condemned. Filthy room, unsafe neighborhood and gangs/drugs outside the facility. Multiple cars parked had people living in them. The hotel is close to our final destination and the stay was for two nights only. Yet we ran after the first night. STAY AWAY.

Posted by on 13 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

14 Jun. 2021 by Customer Service

We appreciate you taking the time to share your feedback. We deeply regret the challenges you had during your time with us. The security and safety of our guests is of the utmost importance so we're disheartened that you had such problems. We hold ourselves to a much higher standard of service so we'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

5 out of 5
Close to shopping and restaurants. I did not like the homeless people hanging around.

Posted by on 4 Jun. 2020

Was this review helpful to you?
Comment from Hotel Management

10 Jun. 2020 by Customer Service

Thank you for the great review! We're thrilled to hear that you had a great stay at Key Inn And Suites! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Have a fantastic day!

4 out of 5
Slow check in. Everything functional properly. Close to dining and shops. Comfortable bed and quiet.

Posted by on 2 Jun. 2020

Was this review helpful to you?
Comment from Hotel Management

9 Jun. 2020 by Customer Service

Thank you for the great review. It's outstanding you enjoyed your time at Key Inn And Suites. We love offering the most relaxing and comfortable experiences with our guests and your praise for our bedding lets us know we're doing our job. That's what we like to see! We look forward to sharing another amazing experience with you soon! Have a fantastic day!

About the Key Inn & Suites

Location 1611 El Camino Real, Tustin, CA 92780

Property Features

As a guest of Key Inn & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. The business-friendly Key Inn & Suites also features a garden, concierge services, and pool umbrellas. Self parking is free. Smoking is allowed in designated areas at this Tustin hotel.

  • 176 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Tustin Station (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Key Inn & Suites offers 176 air-conditioned accommodations with complimentary toiletries. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Tustin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Inn Key
  • Key Inn
  • Key Inn Tustin
  • Key Tustin
  • Key Inn Suites
  • Key Inn Suites
  • Key Inn & Suites Hotel
  • Key Inn & Suites Tustin
  • Key Inn & Suites Hotel Tustin
url importing http://www.travelocity.ca/Tustin-Hotels-Key-Inn-&-Suites.h1635271-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tustin-Hotels-Key-Inn-&-Suites.h1635271-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Tustin-Hotels-Key-Inn-&-Suites.h1635271-p2.Hotel-Reviews?rm1=a2&

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.