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Hotel Andiroba Palace

Property class: 3.5
Enjoy the outdoor pool at this 3.5-star Tuxtla Gutierrez hotel

Choose dates to view prices

Photo gallery for Hotel Andiroba Palace

Outdoor pool, sun loungers
Restaurant
Exterior
Porch
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Boulevard Angel Albino Corzo, Col. Las Palmas 1239, Tuxtla Gutierrez, CHIS, 29040
  • Place, Plaza Poliforum Shopping Mall
    ‪15 min walk‬
  • Place, Chiapas Polyforum and Convention Center
    ‪18 min walk‬
  • Place, Ambar Fashion Mall
    ‪4 min drive‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪103 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, minibar, in-room safe, desk

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Comfort Triple Room

Premium bedding, minibar, in-room safe, desk

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tuxtla Gutierrez

In Tuxtla Gutierrez .Within 2 miles (3 km) of this Tuxtla Gutierrez hotel, you'll find Plaza Poliforum Shopping Mall and Chiapas Polyforum and Convention Center. Chiapas Tower and Ambar Fashion Mall are also within 2 miles (3 km).

What's nearby

  • Plaza Poliforum Shopping Mall - 15 min walk - 1.3 km
  • Chiapas Polyforum and Convention Center - 18 min walk - 1.5 km
  • Chiapas Tower - 18 min walk - 1.6 km
  • Ambar Fashion Mall - 4 min drive - 2.6 km
  • Tuxtla Planetarium - 8 min drive - 2.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 34 min drive

Restaurants

  • ‪Mercado San Juan - ‬6 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪El Padrino Carnes Asadas - ‬5 min walk
  • ‪Taco Ciro’s - ‬2 min walk
  • ‪La Tucita - ‬4 min walk

About this property

Hotel Andiroba Palace

Enjoy the outdoor pool at this 3.5-star Tuxtla Gutierrez hotel
Hotel Andiroba Palace offers its guests an outdoor pool and a children's pool. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Andiroba Palace. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tuxtla Gutierrez hotel.

  • 80 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Hotel Andiroba Palace offers 80 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 160 per person
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 160 per person
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Andiroba Palace Tuxtla Gutierrez
Andiroba Palace Tuxtla Gutierrez
Andiroba Palace
Hotel Andiroba Palace Hotel
Hotel Andiroba Palace Tuxtla Gutierrez
Hotel Andiroba Palace Hotel Tuxtla Gutierrez

Frequently asked questions

How close is Hotel Andiroba Palace to the airport?

Hotel Andiroba Palace is 18.4 mi (34-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Andiroba Palace?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Andiroba Palace on Apr 23, 2026 start from CA $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Andiroba Palace have an airport shuttle?

Airport shuttle services are not available at Hotel Andiroba Palace.

Does Hotel Andiroba Palace offer free breakfast?

Free breakfast isn’t provided at Hotel Andiroba Palace, but cooked-to-order breakfast is offered for a fee of MXN 160 per person. It's available every day from 7:00 AM to noon.

Is there a casino at Hotel Andiroba Palace?

No, there is no casino at this hotel.

What time is check-in at Hotel Andiroba Palace?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Andiroba Palace?

This hotel offers free self parking.

Does Hotel Andiroba Palace have a pool?

Hotel Andiroba Palace features an outdoor pool and a children's pool.

Does Hotel Andiroba Palace have a spa?

There are no spa services available at this hotel.

How close is Hotel Andiroba Palace to downtown Tuxtla Gutierrez?

Hotel Andiroba Palace is 2.4 mi away from Tuxtla Gutierrez.

Hotel Andiroba Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 148 reviews
Rating 8 - Good. 46 out of 148 reviews
Rating 6 - Okay. 16 out of 148 reviews
Rating 4 - Poor. 6 out of 148 reviews
Rating 2 - Terrible. 14 out of 148 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Joannie

Disliked: Cleanliness
Poor customer service a, not enough personal to carry on the duties , much more less to give the service is advertise
Stayed 1 night in Dec 2025

2/10 Terrible

Ana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Please save your money and go somewhere else, Beds are very uncomfortable, showers were nasty with mold everywhere, it looks like they have not been cleaned in a while, will never stay here and I don’t recommend this place.
Stayed 1 night in Nov 2025

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Daryl, Laredo

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Hot water takes forever, its the white dot btw. Pretty basic with hard mattresses. Still, for the price, theres a nice bar el conejo around the corner
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Travelled with family and small children
Liked: Staff & service
This is a fine hotel for a quick and cheap one night stay, but It has gone down hill since our last stay in 2018. Towels and sheets are dingy, shower head sprays everywhere, window is broken, etc. Not great, but not terrible either!
Stayed 1 night in Jul 2024

10/10 Excellent

Jerome

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Emmanuel

Business traveller
Liked: Staff & service, property conditions & facilities

Bueno en general, recomiendo

Bueno en general, excepto por un zumbido incómodo que dificultó dormir, se un tragaluz, probablemente algún transformador eléctrico.
Stayed 2 nights in Jan 2024

10/10 Excellent

CARLOS, chula Vista

Travelled with group
Liked: Amenities
Good place and near Restaurants and shopping and Mall
Stayed 2 nights in Sep 2023

8/10 Good

Alberto Herrera

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was NO hot water
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ihave stayed here often. It is clean and convenient for me. Restaurant is terrible and should be avoided.
Stayed 1 night in Jun 2023

2/10 Terrible

Maricela

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Muy mal hotel.

La persona en el counter para hacer el check in ni buenas noches dice, igual con la persona al hacer check out. El guardia de seguridad te quita las maletas de las manos aún diciéndole que no, toda para que le des propina. Las luces de los pasillos apagadas plástica mente caminas a oscuras. El cuarto está muy bien pero la cama muy pequeña y solo te ponen dos almohadas que son muy incómodas. Tienen un restaurante en la parte abajo pero solo venden bebidas alcoholicas nada de comida, al menos cuando yo llegue a las 8pm. No se si durante el día venden comidas. Jamás vuelvo a este lugar.
Stayed 1 night in Sep 2022

6/10 Okay

Francisco

Travelled with family
Disliked: Staff & service, property conditions & facilities
There is not good service, not explain all the details about the scanning the card for the room, every day I need to active the card that they never mentioned. The water is hallway but there not cups to serve the water. There wasn’t towels in the room. I have to get it at the front desk.
Stayed 1 night in Sep 2022

10/10 Excellent

Gilberto

Liked: Staff & service, amenities, property conditions & facilities
Simplemente es un buen lugar para quedarse
Stayed 3 nights in May 2022

10/10 Excellent

Alberto, San Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very comfortable Pool it’s beautiful Service excellent I strongly recommend you stay here Also many restaurants, banks, and store services super close to the hotel.
Stayed 1 night in Apr 2022

8/10 Good

wook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

4/10 Poor

Annel

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Very noisy and didn’t like the fact that a lot of rooms were blocked for precautionary reasons. I don’t know if that hotel is being used for Covid patients but it was kind of fishy.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities
Pobre servicio, el hotel necesita mantenimiento aparente, el servicio de restaurante es nulo, ni la televisión sirvió. Hay mucho que mejorar.
Stayed 5 nights in Jul 2021

4/10 Poor

SALOMON

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

You'll wake up with water all around

Air conditioner in Room 115 was terrible, leaking the whole time, creating a pool on the floor. Water pressure and temperature regulation was bad. Poor lighting, turning on and off by itself even with the key on place.
Stayed 1 night in Jun 2021

10/10 Excellent

margarita

Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and clean. Front service staff was friendly and helpful with any questions we had. Location was great, located close to many stores and restaurants.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful! The pool was incredible and the center of the building was breathtaking. One odd thing was the window pointing out into the hall where lights were kept on until 1am and then on again few hours after. Other than that, then property was clean, beautiful modern, well taken care of, and spacious!
Stayed 6 nights in Mar 2020

6/10 Okay

Jorge

Liked: Cleanliness, staff & service

Good in general.

Nice hotel, average property and good for a 3 star hotel. The pool is awesome, rooms comfortabel but nothing spectacular. The biggest caveat is that they don't have hairdryers, that's unnaceptable in any hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Pretty modern and clean hotel, close to everything, recomended
Stayed 1 night in Nov 2018

8/10 Good

Jose, Tabasco, Mex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average dowtown style hotel, nothing extraordinary. The staff was very pleasant. The wi-fi was bad and the bed's protector under the sheets was too plasticky-noisy, it felt like they left the wrap from when they bought it, it wasn't bad just weird.
Stayed 1 night in Oct 2018