Lakes Hotel and Spa

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Front of property
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio
Penthouse with Roof Top Hot Tub (Adults Only) | Living area
Indoor pool
2 bars/lounges, poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

Snug Double

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Small Double

9.8 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds
  • Free WiFi

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Superior Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Penthouse with Roof Top Hot Tub (Adults Only)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Standard Double Room

9.8 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Bowness Suite with Hot Tub (Adults Only)

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room with Hot Tub (Small, Adults only)

9.8 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Ground Floor Double

9.6 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Exterior Suite with Hot Tub (Adults Only)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Exterior Cosy Double Room with Bunk/Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Windermere

City center stay.Within a 5-minute walk of this Windermere hotel, you'll find Lake Windermere and Bowness Pier. Old Laundry Theatre and World of Beatrix Potter are also within half a mile (1 km).

What's nearby

  • Lake Windermere - 3 min walk - 0.3 km
  • Bowness Pier - 5 min walk - 0.4 km
  • World of Beatrix Potter - 9 min walk - 0.8 km
  • Old Laundry Theatre - 9 min walk - 0.8 km
  • Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 1.4 km

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪Lake View Garden - ‬5 min walk
  • ‪The Magic Roundabout - ‬7 min walk
  • ‪The Albert - ‬7 min walk
  • ‪Trattoria - ‬9 min walk
  • ‪Hole in t' Wall - ‬7 min walk

About this property

Lakes Hotel and Spa

5-star luxury hotel near Lake Windermere
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 8
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. Maximum attendees: 8. For guests' safety, the property includes a fire extinguisher in each accommodation.

Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere

Best Western Burnside Hotel

Best Western Burnside Windermere

Best Western Burnside

Burnside Hotel Bowness On Windermere

Burnside Hotel BW Premier Collection Windermere

Burnside Hotel BW Premier Collection

Burnside BW Premier Collection Windermere

Burnside BW Premier Collection

The Burnside Hotel Hotel

The Burnside Hotel Windermere

The Burnside Hotel Windermere

Best Western The Burnside Hotel

The Burnside Hotel Hotel Windermere

The Burnside Hotel BW Premier Collection

The Burnside Hotel

Lakes Hotel and Spa Hotel

Lakes Hotel and Spa Windermere

Lakes Hotel and Spa Hotel Windermere

Frequently asked questions

How close is Lakes Hotel and Spa to the airport?

Lakes Hotel and Spa is 90.3 mi (102-min drive) away from the Manchester Airport (MAN) airport, the closest popular airport to the property.

How much does it cost to stay at Lakes Hotel and Spa?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Lakes Hotel and Spa on Jun 18, 2026 start from CA $253, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Lakes Hotel and Spa have an airport shuttle?

Lakes Hotel and Spa offers an airport shuttle.

Does Lakes Hotel and Spa offer free breakfast?

Free breakfast isn’t provided at Lakes Hotel and Spa, but buffet breakfast is offered for a fee of GBP 15 per person. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Lakes Hotel and Spa?

No, there is no casino at this hotel.

What time is check-in at Lakes Hotel and Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Lakes Hotel and Spa?

Free parking is not available at this hotel. Self parking is available for GBP 12.00 per night.

Does Lakes Hotel and Spa have a pool?

Lakes Hotel and Spa features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:30 PM.

Does Lakes Hotel and Spa have a restaurant?

Lakes Hotel and Spa is home to The Bar, which features British cuisine.

Does Lakes Hotel and Spa have a spa?

Pamper yourself with a day at Lakes Spa, where you can enjoy body wraps, body scrubs, and massages.

How close is Lakes Hotel and Spa to downtown Windermere?

Lakes Hotel and Spa is 0.3 mi away from Bowness-on-Windermere.

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1051 out of 1281 reviews
Rating 8 - Good. 133 out of 1281 reviews
Rating 6 - Okay. 69 out of 1281 reviews
Rating 4 - Poor. 19 out of 1281 reviews
Rating 2 - Terrible. 9 out of 1281 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in one of the apartments. Was huge, well equipped, clean and excellent location. The hotel staff can not do enough for you. Spa is brilliant, all facilities excellent, and 10/10 breakfast. Love the txting service where you can txt reception if you need anything. Apartments are directly above the pub which is great. Only 1 issue, wish we stayed longer. Will be back for sure x
Stayed 1 night in Feb 2026

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Everything about the stay was great! Hotel is extremely clean, food is amazing. Spa is so relaxing! Always go above and beyond for the customers! Stayed in the past and would absolutely stay again!
Stayed 2 nights in Feb 2026

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
its our 3rd time staying here, we have enjoyed it each time (First time there was a power cut! however even still we enjoyed our stayed) Great location, Great Hotel, Great Staff, Great Facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Owen

Stayed 2 nights in Feb 2026

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Staff were so friendly, attention to detail was wonderful. Hot tub in room was fantastic with a great view.
Stayed 1 night in Feb 2026

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities
5/5. The staff were so friendly and gave us a room upgrade and the room and spa were amazing. I will definitely be going back here.
Stayed 1 night in Feb 2026

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely staff, absolutely loved the hot tub!! Great location no complaints here!!
Stayed 2 nights in Feb 2026

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff spotless rooms. Amazing onsite restaurant
Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
Gorgeous rooms, would say the only downside is there’s no mini fridge to keep water chilled but that’s just being very picky The luxury and vibe and comfort is unmatched for me. Favourite place to stay
Stayed 1 night in Feb 2026

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff especially Andy the concierge, will definitely stay again.
Stayed 1 night in Feb 2026

10/10 Excellent

Alison

Stayed 1 night in Feb 2026

10/10 Excellent

Laura

Stayed 2 nights in Nov 2025

6/10 Okay

Demi

Stayed 1 night in Feb 2026

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Some lovely touches, prosecco upon arrival, beautiful lounges etc. The location was excellent and the staff were very accommodating. The breakfasts were only average. A buffet style and the hot food was tepid at best, not what I would expect from a 5 star hotel. Our bathroom was very basic with cracked tiles and a shower door that leaked. No fridge in the room which was odd. Overall a good stay but surprisingly overlooked some of the basics.
Stayed 2 nights in Feb 2026

10/10 Excellent

Bowen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing, coming back
Stayed 1 night in Feb 2026

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing spa resort. Amazing staff. Amazing hotel.
Stayed 3 nights in Feb 2026

10/10 Excellent

Joanne

Stayed 2 nights in Feb 2026

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Everything was amazing, from check in to check out the room was very spacious and spotless, the staff are so friendly and nothing is too much trouble, the spa and pool was so good.
Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Stayed 1 night in Feb 2026

10/10 Excellent

Alister

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes was great stay
Stayed 1 night in Feb 2026

10/10 Excellent

Lana

Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay definitely recommend, had a great time for my girlfriends birthday they sorted a bouquet of flowers out for me, upgraded our room to the bowness suite a unforgettable stay, staff were very friendly , spa lovely and relaxing and afternoon was perfect in cocktail bar overlooking Windermere , can’t wait to book again
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Very friendly staff, beautifully presented hotel, excellent facilitates and in a very handy location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rubina

Liked: Cleanliness, staff & service, amenities
I booked the Lakes hotel for my husband’s birthday. I requested a surprise package which included balloons and confectionary. We had a complimentary upgrade to the Windermere suite as this made it even more special for my husband and he was really over the moon with the views. From start to finish the staff were welcoming, kind and really helpful. On arrival, Mali one of the receptionist gave us a tour of the hotel. Mark showed us to our room and showed us how to use the hot tub etc. We enjoyed the using spa facilities and we also dined in one of the hotel restaurants called Mizumi. The food was lovely and staff were helpful. Thank you for this amazing stay, it was amazing!
Stayed 1 night in Feb 2026

10/10 Excellent

Sharon

Great spa
Stayed 1 night in Feb 2026