Ratings based on 356 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 6, 2022 on Expedia
The booking was cancelled by the hotel as it was being closed to the public because they were taking in Ukranian refugees. Money is to be refunded in 10 to 14 days which is unacceptable as a replacement booking cost me over £20 more for the dame period. I will not be using Best Western Hotels again.
by A traveller
Posted Jun. 1, 2022 on Hotels
by A traveller
Posted Jun. 1, 2022 on Expedia
by A traveller
Posted Apr. 30, 2022 on Hotels
Friendly staff. Comfortable room. Limited food choice as bar menu only. Hotel tired and needs investment. Good value.
by A traveller
Posted Apr. 15, 2022 on Expedia
Clean and comfortable stay.
by A traveller
Posted Mar. 27, 2022 on Expedia
Great value for money
Comment from Hotel Management
Apr. 11, 2022 by Danny T, Hotel Management
Hi Josh
Thank you very much for your review
Its great to hear that you enjoyed your stay and found us to be great value for money and we hope to welcome you back again soon
by A traveller
Posted Mar. 27, 2022 on Hotels
Comment from Hotel Management
Apr. 11, 2022 by Danny T, Hotel Management
Hi Graham
Thank you very much for your review
Its great to hear that you enjoyed your stay and we hope to welcome you back again soon
by A traveller
Posted Mar. 25, 2022 on Expedia
by A traveller
Posted Mar. 22, 2022 on Hotels
Comment from Hotel Management
Mar. 23, 2022 by Danny T, Hotel Management
Hi H
Many thanks for your review. Hopefully we can improve on your previous stay on your next visit
by A traveller
Posted Mar. 16, 2022 on Expedia
I was very pleased with the staff, the room (220) and the bar meal. However, my sleep was disturbed on several occasions by a barking dog in a room opposite mine.
I was unaware that the hotel had become pet-friendly, if I was advised of this when I checked in I would have requested a room away from pets.
Comment from Hotel Management
Mar. 23, 2022 by Danny T, Hotel Management
Hi Ian
Many thanks for your feedback and please accept my apologies as looking at your reservation we should not of had any dogs within that bedroom block as we keep dogs in a different area of the hotel