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Macdonald Norwood Hall Hotel

4.0 star property
4-star Victorian hotel near Union Square Shopping Centre

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Photo gallery for Macdonald Norwood Hall Hotel

Lobby
Reception
Flat-screen TV
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

View in a map
Garthdee Road, Cults, Aberdeen, Scotland, AB15 9FX
  • Place, Robert Gordon University
    ‪3 min walk‬
  • Place, RGU: SPORT
    ‪13 min walk‬
  • Place, Gordon Highlanders Museum
    ‪4 min drive‬
  • Airport, Aberdeen (ABZ)
    ‪14 min drive‬

Room options

Standard Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

View all photos for Super Deluxe Double Room

Free toiletries, hair dryer, towels

Super Deluxe Double Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Free toiletries, hair dryer, towels

Deluxe Twin Room

  • Sleeps 2

Standard King Room-Accessible

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Double)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Accessible Double)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Standard Accessible King)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Standard Accessible King)

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Standard Room, 1 Double Bed (Standard Double)

Standard Room, 1 Double Bed (Standard Double)

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe Double)

Deluxe Room, 1 Double Bed (Deluxe Double)

Deluxe Room, 1 Double Bed (Deluxe Double)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds (Deluxe Twin)

Deluxe Room, 2 Single Beds (Deluxe Twin)

Deluxe Room, 2 Twin Beds (Deluxe Twin)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (Super Deluxe King)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Super Deluxe King)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 Double Bed (Super Deluxe Double)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Super Deluxe King Room

Free toiletries, hair dryer, towels

Super Deluxe King Room

  • Sleeps 2

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Exterior

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  • Free WiFi
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About the area

Aberdeen

Garthdee stay.Within a 15-minute walk of this Garthdee hotel, you'll find Robert Gordon University and RGU: SPORT. Gordon Highlanders Museum and Johnston Gardens are also within 2 miles (3 km).

What's nearby

  • Robert Gordon University - 3 min walk - 0.3 km
  • RGU: SPORT - 13 min walk - 1.1 km
  • Gordon Highlanders Museum - 4 min drive - 3.2 km
  • Johnston Gardens - 4 min drive - 3.2 km
  • Union Square Shopping Centre - 7 min drive - 5.3 km

Getting around

  • Portlethen Station - 17 min drive
  • Aberdeen Airport (ABZ) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Great Western Hotel - ‬4 min drive
  • ‪The Park Cafe - ‬8 min drive
  • ‪Cults Hotel - ‬17 min walk
  • ‪Domino's Pizza - ‬18 min walk

About this property

Macdonald Norwood Hall Hotel

4-star Victorian hotel near Union Square Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A library, multilingual staff, and a garden are also featured at Macdonald Norwood Hall Hotel. Free self parking is available.

This 4-star Aberdeen hotel is smoke free.

  • 73 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1881
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Macdonald Norwood Hall Hotel offers 73 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 15 for children
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Norwood Hall
Norwood Hall Aberdeen
Norwood Hall Hotel
Norwood Hall Hotel Aberdeen
Hotel Norwood Hall
Norwood Hall Hotel Aberdeen, Scotland
Macdonald Norwood Hall Hotel Aberdeen
Macdonald Norwood Hall Hotel
Macdonald Norwood Hall Aberdeen
Macdonald Norwood Hall
Macdonald Norwood Hall
Macdonald Norwood Hall Hotel Hotel
Macdonald Norwood Hall Hotel Aberdeen
Macdonald Norwood Hall Hotel Hotel Aberdeen

Macdonald Norwood Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 271 out of 487 reviews
Rating 8 - Good. 139 out of 487 reviews
Rating 6 - Okay. 52 out of 487 reviews
Rating 4 - Poor. 20 out of 487 reviews
Rating 2 - Terrible. 5 out of 487 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

ROBERT

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mouse running wild the dining room!

When I advised the staff there was a mouse in the dining area, the response was that there most definitely wouldn't be. Until I showed them the video! I realise that mice can get anywhere, but expected a little more understanding, when I brought it to their attention
Stayed 2 nights in Aug 2025

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort

Not so accessible

Stayed 3 nights in Aug 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cathie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully kept historic hotel full of charm, welcoming staff and good food. A very comfortable and enjoyable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, comfortable bed, spacious room and helpful staff. Great food and drinks
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely gorgeous
Stayed 1 night in Aug 2025

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in room 228. Room itself was great but the hot water in bathroom was so hot it scalded my partners hands. A warning sticker may be a good idea to warn guests of this. We also bought two single spirits with mixer and bill came to £19.70 which is very expensive even by hotel prices.
Stayed 1 night in Jul 2025

4/10 Poor

Gregor

Business traveller
Liked: Staff & service
Having stayed here before, and had a good experience, sadly this was the exact opposite! The corridor had a ruffled carpet which was clearly a trip hazard. The passageway smelled of dampness, and the room hadn’t been updated since the 1980’s. Room was dark, and also needs updating. Staff were friendly, but the service was slow. Food was good, but expensive!
Stayed 1 night in Jul 2025

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property! It is easy to see why it is a coveted wedding venue! We spent a single evening here and absolutely loved it. The building echoes with good time vibes of years past, with character carved into every facade, and the staff were amazing. Just the right amount of poise to make it opulent, but not offensive. The entire grounds are meticulously kept, with massive mature trees, stunning flowers and local wildlife abounding. Despite being built in the late 1880’s, the rooms are very modern and clean, and with all of today’s luxuries. (Except ice- if you are a Canadian traveller, used to North America hotels that have an ice machine on every floor- you will be disappointed in the U.K. as we did not encounter a single hotel in England, Wales or Scotland that had ice readily available- however, at Norwood Hall it was available by asking at the bar or calling room service.) We loved the quiet setting away from the city, the food was amazing, the staff were professional and the hotel itself was stunning. Would definitely stay here again, or recommend it to friends!
Rare and Unique Scotch available at the well stocked lounge bar
The pan roasted chicken was phenomenal!
The lounge
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul, Skelmersdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely characteristic hotel with very professional staff. A quiet get away for those needing it to relax and recoup. A bit expensive considering there was no pool, hot tub or sauna & steam facilities but the hotel it's self is absolutely beautiful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the McDonald Norwood Hotel and had a truly pleasant experience. From the moment we arrived, the lady at the front desk stood out with her warm and friendly manner. She made the check-in process smooth and welcoming, instantly making us feel comfortable after a long journey. Throughout our stay, she was more than happy to assist with anything we needed — a true asset to the hotel team. Our room was lovely, spacious, and clean, with a beautiful view of the surrounding woods. It added a peaceful touch to our stay, making it even more relaxing. Overall, the service and setting made for a wonderful visit. I would gladly return and recommend it to others looking for a quiet and friendly place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Ronnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again stunning dinner . Food is fantastic
Stayed 1 night in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best

This is a true traditional Scottish experience. Step back in time and have a grand time.
Stayed 1 night in May 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Nice hotel staff are helpful but under stress as there aren’t enough of them at meal times. Comfortable room but sadly very few electrical sockets and none anywhere near the bed so you can’t charge your phone and use it as an alarm clock. Food is ok but over priced. The room I had was in a quiet part of the hotel but confusing to get to and from reception. The bathroom lights were working which I reported but did t get fixed during my stay. There were two fire alarm evacuations in the early hours of one morning and only seven people out of the guests actually went outside. Sounds like a moan but it was ok and yes I would stay again.
Stayed 4 nights in May 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay in a very elegant hotel

Great stay . Lovely meals. Good service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning hotel, brought my Canadian colleague on business and he loved the authentic Scottish heritage feel of the hotel. I also appreciated the Bible in the room, something not seen often these days
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norwood Hotel

Service was ok. Not over the top.
Stayed 1 night in Mar 2025

4/10 Poor

Joanne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The bedroom was lovely paid for room and breakfast for 2 nights except when i went to check out they said i still need to pay i should them prrof on my bank app that the money had been paid etc however they insisted that there computer is right not my bank finally they realized it was an error there part there was no apology i was just told i could go now throughly disappointed i have stopped in 4 and 5 star establishments never had this issue ever everything was quite over priced and if u wanted certain items on the breakfast menu u paid etc contential breakfast was poor will not be staying here again
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025