Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2023 sur Expedia
Que l'on pouvait dîner tard, les boissons chaudes, les activités dans l'hôtel.
Commentaires de Gestion de l’hôtel
22 févr. 2023 par Hotel Manager, Gestion de l’hôtel
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager
par un voyageur
Publié le 11 mars 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
15 mars 2024 par Room Division Manager, Gestion de l’hôtel
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,
par un voyageur
Tired, old, leaky hotel
Publié le 13 févr. 2024 sur HotelsThe hotel is old, tired and decorated for the 70s. It rained during our stay and rained in the room as well. The suite was a smoking room so everything smelled. The bed was really had & not very comfortable. Aircon units were linked so our room wasn't cooled/warmed by our controls. There's also an emergency light in the room so it's always light). Only plus for this hotel was the cleaning staff being really friendly.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Warm greetings from Villaggio Hotels and Resorts.It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotels and Resorts.Kind regards,
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Very good hotel
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,
par un voyageur
Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,
par un voyageur
Nice stay
Publié le 27 janv. 2024 sur HotelsNice stay - big rooms - we stayed only one night, so we don't have so much experience.
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,
par un voyageur
Publié le 7 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,
par un voyageur de Cambridge
Publié le 4 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,
par un voyageur
Publié le 28 nov. 2023 sur Expedia
De ansatte var veldig hyggelig og det var et kjempeflott hotellområde. Greit og stort rom.
Vi fikk et rom hvor skyvedør ledet til et uterom i ei sjakt som var mange meter høy, altså ingen utsikt, bare litt blå himmel langt der oppe.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,
