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Hotel Acapulco

3.0 star property
3-star hotel in Acapulco Tradicional

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Photo gallery for Hotel Acapulco

Interior
Comfort Triple Room
Comfort Triple Room
Interior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
benito juarez #28, 28, Acapulco, GRO, 39300
  • Place, Tlacopanocha Beach
    ‪2 min walk‬
  • Place, Zocalo
    ‪3 min walk‬
  • Place, La Quebrada Cliffs
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪57 min drive‬

Room options

View all photos for Comfort Triple Room

Free WiFi, bed sheets

Comfort Triple Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

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About the area

Acapulco

Acapulco Tradicional stay.A stay at this Acapulco Tradicional hotel places you steps from Tlacopanocha Beach and within a 5-minute walk of Plaza Álvarez. Zocalo and Our Lady of Solitude Cathedral are also within half a mile (1 km).

What's nearby

  • Tlacopanocha Beach - 2 min walk - 0.2 km
  • Zocalo - 3 min walk - 0.3 km
  • Our Lady of Solitude Cathedral - 5 min walk - 0.5 km
  • La Quebrada Cliffs - 8 min walk - 0.8 km
  • Sinfonía del Mar - 14 min walk - 1.2 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 46 min drive

Restaurants

  • ‪El Amigo Miguel - ‬1 min walk
  • ‪Mi Piaci - ‬5 min walk
  • ‪La Costeña - ‬2 min walk
  • ‪Hotel Misión y Spa - ‬3 min walk
  • ‪Tamales Licha - ‬2 min walk

About this property

Hotel Acapulco

3-star hotel in Acapulco Tradicional
As a guest of Hotel Acapulco, you'll find tour/ticket assistance, concierge services, and express check-out. WiFi is free in public spaces. You can unwind with a drink at one of the 10 beach bars.

Smoking is allowed in designated areas at this 3-star Acapulco hotel.

  • 40 guestrooms or units
  • 10 bars on the beach
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
Hotel Acapulco offers 40 accommodations with air conditioning. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 10 beach bars

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Acapulco

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco

Reviews

Hotel Acapulco Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 69 out of 158 reviews
Rating 8 - Good. 38 out of 158 reviews
Rating 6 - Okay. 24 out of 158 reviews
Rating 4 - Poor. 14 out of 158 reviews
Rating 2 - Terrible. 13 out of 158 reviews

Reviews

4/10 Poor

Luis Alfredo

Stayed 1 night in Aug 2025

6/10 Okay

Francisco

Disliked: Staff & service
Stayed 4 nights in Feb 2025

2/10 Terrible

Jorge Jersy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Si hotel tiene chinches que nos mordieron. Si nos enfermamos será su responsabilidad. Tenemos fotos y videos
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Stayed 2 nights in Dec 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Disliked: Property conditions & facilities, room comfort

Good option

Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024

4/10 Poor

FERNANDO, Jurupa Valley

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nesecita cortinas mas gruesas las cortinas que tienen dejan pasar toda la luz del sol en las mañanas y no puedes dormir. El loby controla el aire acondicionado de tu cuarto tú no. Control de la TV no funcionaba.
Stayed 4 nights in Feb 2024

10/10 Excellent

GERARDO

Stayed 4 nights in Dec 2023

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities
Buena atencion Buena ubicacion
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, económico, bien ubicado y muy amables
Stayed 1 night in Aug 2025

8/10 Good

Jesús Enrique

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Eduardo

Travelled with family
Disliked: Property conditions & facilities
Buenas ubicación cerca de la playa, instalaciones limpias, lo malo fue el registro no tenía idea de que había una reservación, los contactos para cargar cel u otras cosas son insuficientes solo dos disponibles y uno de ellos no servía, de ahí en fuera muy tranquilo.
Stayed 2 nights in Aug 2025

8/10 Good

Carlos Moisés

Travelled with family
Liked: Property conditions & facilities

Buena opción precio-hospedaje

Lo malo es que o cuenta con estacionamiento privado para más comodidad,frente al hotel solo están dos espacios para estacionarse por lo hay que buscar lugar sobre la calle la cual está algo saturada de vehículos pero es segura pues no tuvimos queja de algún daño o robo de accesorios con nuestro auto. Esta bien ubicado para llegar a la playa, al Zócalo de Acapulco y encontrar varios lugares para comer o tiendas de conveniencia, el transporte está cerca y es constante,fue buena experiencia hospedarnos en este hotel las 06 noches qué reservamos
Stayed 6 nights in Aug 2025

6/10 Okay

Luis

Stayed 1 night in Aug 2025

2/10 Terrible

LUIS

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin mantenimiento, pésimas condiciónes de la propiedad, caro para el servicio que se ofrece. Deben actualizar las fotos ya que no es nada real a lo verdadero. Deberían cerrar el establecimiento cuanta con fauna nociva. NO RECOMEDABLE
Stayed 2 nights in Jul 2025

4/10 Poor

Jesús, Cuautepec

Liked: Cleanliness
Ta chida
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena experiencia el hotel muy como y limpio para ir en familia y buscar un lugar de descanso es muy bueno
Stayed 2 nights in May 2025

4/10 Poor

Ana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No estaba muy limpio,el lugar olía muy feo y los servicios malos, nos quitaban la programación del televisor a las 9:00 pm, por lo que cobran la verdad deja mucho que desear Me cobraron en el hospedaje y en la aplicación se me cobró la misma tarifa, sigo sin recibir reembolso Todo fue malo
Stayed 3 nights in May 2025

10/10 Excellent

MariaIdolina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
muy buena la atenciom
Stayed 1 night in May 2025

6/10 Okay

Marley Adilene

Liked: Property conditions & facilities, room comfort
Buen hotel, lo necesario, queda cerca casi todo, quedamos muy satisfechos
Stayed 3 nights in May 2025

4/10 Poor

Paulina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nada que ver con las fotos que ponen en la página, el lugar está descuidado, las escaleras necesitan mantenimiento, no salía agua caliente en el baño, literal solo me funcionó para dormir, el aire acondicionado y ventilador bien
Stayed 1 night in May 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y atención
Stayed 3 nights in Apr 2025

6/10 Okay

Salim

Liked: Staff & service
Stayed 2 nights in Apr 2025