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Hotel Lu

2.0 star property
Hotel near Parque Papagayo in Acapulco

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Photo gallery for Hotel Lu

Exterior
Basic Double Room
Sundeck
Exterior
Sundeck

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Manuel Gómez Morín Magallanes, Acapulco, GRO, 39670
  • Place, Parque Papagayo
    ‪1 min walk‬
  • Place, Papagayo Beach
    ‪5 min walk‬
  • Place, Condesa Beach
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Comfort Room

Comfort Room

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free wired internet

About the area

Acapulco

Costera Acapulco stay.Within a 10-minute walk of this Costera Acapulco hotel, you'll find Parque Papagayo and Papagayo Beach. Also, Condesa Beach is within half a mile (1 km) and Diana the Huntress is within 2 miles (3 km).

What's nearby

  • Parque Papagayo - 1 min walk - 0.1 km
  • Galerías Acapulco - 2 min walk - 0.2 km
  • Papagayo Beach - 5 min walk - 0.5 km
  • Condesa Beach - 10 min walk - 0.9 km
  • Diana the Huntress - 19 min walk - 1.6 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 34 min drive

Restaurants

  • ‪Vips - ‬4 min walk
  • ‪Rosmar - ‬1 min walk
  • ‪Mariscos Lupita - ‬7 min walk
  • ‪Wasabi Sushi Acapulco - ‬4 min walk
  • ‪Frutiyogurth - ‬7 min walk

About this property

Hotel Lu

Hotel near Parque Papagayo in Acapulco
Hotel Lu offers its guests an indoor pool and a front-desk safe. Public spaces have free WiFi. Free self parking is available.

This Acapulco hotel is smoke free.

  • 25 guestrooms or units
  • Front desk (24 hours)
  • Front-desk safe
  • No smoking on site
  • 1 conference room
Hotel Lu offers 25 accommodations with air conditioning. This Acapulco hotel provides complimentary wired Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Sundeck
Las Torres Gemelas Acapulco
Costera Acapulco
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 1,031 reviews
The price is CA $66
CA $81 total
includes taxes & fees
Jun 11 - Jun 12
Las Torres Gemelas Acapulco

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lu Hotel

Hotel Lu Acapulco

Hotel Lu Hotel Acapulco

Frequently asked questions

How close is Hotel Lu to the airport?

Hotel Lu is 12.7 mi (34-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does Hotel Lu have an airport shuttle?

Airport shuttle services are not available at Hotel Lu.

How close is Hotel Lu to the beach?

This hotel is a short 7-minute walk from Papagayo Beach and 12-minute walk from Condesa Beach. Don't forget your sunscreen!

Does Hotel Lu offer free breakfast?

Hotel Lu does not offer free breakfast.

Is there a casino at Hotel Lu?

No, there is no casino at this hotel.

What time is check-in at Hotel Lu?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Lu?

This hotel offers free self parking.

Does Hotel Lu have a pool?

Hotel Lu features an indoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Hotel Lu have a spa?

There are no spa services available at this hotel.

How close is Hotel Lu to downtown Acapulco?

Hotel Lu is 1.5 mi away from Acapulco.

Hotel Lu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
this hotel is amazing if your looking for a non-exclusive hotel comes with 2 pools one on main floor and other on the roof with an amazing view it was a bit old but that’s honestly it the staff was amazing will come back here when I visit Acapulco again
Stayed 2 nights in Jul 2025

4/10 Poor

Vital

Stayed 4 nights in Feb 2023

10/10 Excellent

David

Stayed 1 night in Nov 2021

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son pequeñas, sin atención al detalle, sin papel sanitario y toallas sucias
Stayed 1 night in Aug 2025

10/10 Excellent

Irosbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo

Stayed 1 night in Aug 2025

10/10 Excellent

emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está sobre la avenida y ayuda a fácil acceso
Stayed 2 nights in Aug 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable, cerca de la playa y de la terminal de autobuses. El personal es muy amable.
Stayed 1 night in Jul 2025

10/10 Excellent

Yadira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sorprendió que a pesar que no es un hotel de lujo las recepcionistas se portaran TAN amables y resolutivas! Tuve un problema con mi reservación y lo resolvieron dándome una habitación de mayor categoría.. el hotel no es lujoso pero la habitación estaba muy limpia y bien arreglada !! Excelente hotel !!!
Stayed 1 night in Jul 2025

6/10 Okay

Kenia Janet

Stayed 1 night in Jul 2025

6/10 Okay

Alhy

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Falto agua caliente

No había agua caliente, pero si tiene una bonita terraza
Stayed 3 nights in Dec 2022

8/10 Good

Xochitl

Travelled with family
Liked: Staff & service
Me gusta que es un Ambiente familia, pero me encanta su terraza aunque si me gustara que pudiera ver deportes en esa tv que nunca prenden
Stayed 2 nights in Oct 2022

2/10 Terrible

karina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Esta demasiado descuidado habitacion demasido pequeña no hay donde poner tus cosas personales solo tiene un cama en un espacio demasiado reducido hay hormigas no hubo agua caliente la tv no se veia
Stayed 2 nights in Oct 2022

10/10 Excellent

Yoss

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene buena ubicación cruzando la calle se encuentra la playa(muy bueno ya que si se te olvida algo o te urge regresar al hotel puedes ir y no te tardas)en la esquina se encuentra un Oxxo, enfrente se encuentra el parque papagayo y se encuentran fondas desde $60 pesos el desayuno y comidas y caminando un poco más hay bares restaurantes y restaurantes de comida rápida El hotel está muy bien su alberca de la terraza está muy bonita y techada puedes estar ahí con unos snacks la habitación que me toco le funcionaba todo tv(muy buena imagen no tiene tantos canales pero esta bien) aire acondicionado, baño la cama estaba un poco deteriorada pero no es la gran cosa si te lo recomiendo si no eres tan exigente y si vas a Acapulco y no tienes carro que mejor por qué todos encruentras a poca distacia
Stayed 2 nights in Oct 2022

10/10 Excellent

Maria del Carmen

Stayed 1 night in Sep 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tengo ningún comentario malo al respecto todo fue de mi entera satisfacción, mil gracias. Al contrario tengo pensado regresar .
Stayed 4 nights in Sep 2022

8/10 Good

CARLOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la recepción son muy amables , una estancia tranquila la verdad yo solo lo usé para dormir mi viene fue más familiar en cuanto a citas médicas algo económico y accesible Increíble verme en la mañana
Stayed 2 nights in Mar 2022

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable cuentan con guarda equipaje. La única observación es el Jacuzzi debería tener calefacción.
Stayed 4 nights in Feb 2022

10/10 Excellent

luis raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien en general

Muy limpio y comodo
Stayed 1 night in Oct 2021