Ratings based on 249 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Dec. 8, 2023 on Expedia
Staff was friendly. I can tell they weren't accustome to seeing tattoos which was no surprise, but they treated me very kindly.
Comment from Hotel Management
Feb. 12, 2024 by 東横INN相生駅新幹線口 くちこみ担当, Hotel Management
Christoph 様この度は東横イン相生駅新幹線口をご利用いただき誠にありがとうございました。NICEな口コミありがとうございます!またお目にかかれます日を楽しみにしております。
5 out of 5
by A traveller

Posted Dec. 4, 2023 on Hotels
The breakfast alone worth the cost
Comment from Hotel Management
Jan. 21, 2024 by 東横INN相生駅新幹線口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.
3 out of 5
by A traveller

Posted Jul. 9, 2023 on Expedia
Comment from Hotel Management
Sep. 3, 2023 by 東横INN相生駅新幹線口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。
4 out of 5
by A traveller

This traveller left a rating score only Posted May 23, 2023 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted May 10, 2023 on Expedia
4 out of 5
by A traveller

Hotel good - just no food choices around..

Posted Jun. 2, 2021 on Hotels
Literally the only choice around there. If you visit spring8, better stay in Himeji and rent a car. In Aioi were absolutely none options for getting something to eat.. Only a "maybe" izakaya at the other side of Aioi.. So I had to eat combini food-. not a pleasure.
3 out of 5
by A traveller

Posted Feb. 5, 2020 on Expedia
Comment from Hotel Management
Feb. 12, 2020 by 東横イン相生駅新幹線口, Hotel Management
この度は数あるホテルの中から、当ホテルにご宿泊いただきまして、誠にありがとうございました。お客様にまた泊まりたいと思っていただけるよう、スタッフ一同精進して参ります。次回のご宿泊を心よりお待ち申し上げております。
5 out of 5
by A traveller

Posted Jul. 18, 2019 on Expedia
Comment from Hotel Management
Aug. 1, 2019 by 東横イン相生駅新幹線口, Hotel Management
この度は数あるホテルの中から、当ホテルにご宿泊いただきまして、誠に有難うございました。またのご宿泊を、スタッフ一同心よりお待ち申し上げております。
4 out of 5
by A traveller

Good business hotelt

Posted Oct. 6, 2018 on Hotels
Typical Japanese business hotel. It's good and reasonable.
Comment from Hotel Management
Oct. 16, 2018 by toyoko-inn aioieki-shinkansen-guchi staff, Hotel Management
This time we have chosen our hotel from several hotels and thank you very much for staying. We are looking forward to seeing you again from the same staff.
5 out of 5
Recommended
for Everyone
by A traveller from Huahin Thailand

Fantastic for this hotel if you use JR PASS

Posted Jul. 21, 2018 on Expedia
Pros: So Close to the train station. Nice and peace town.
Cons: The breakfast may be more variety.
Such a wonderful location. The Hotel is opposite side of the Aioi train station. If you have the business at Okayama and a hotel is full or too expensive. This hotel may be your answer Particularly if you have JR PASS . The AIOI Train station is 16 minute from OKAYAMA station by Shinkansen. You just only check the times schedule . You can have the more valuable hotel with comfortable for stay and traveling. Moreover the Staff over there are also helpful.
Comment from Hotel Management
Sep. 18, 2018 by toyoko-innAioi, Hotel Management
Thank you for staying. It is very close to the station so it is very pleasing for customers using trains. We look forward to seeing you again.