Note fondée sur 569 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
95 % des clients le recommandent
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Dangerous walk, but everything else was great.

Publié le 17 mars 2024 sur Hotels
The apartment itself was great. Close to town, beautiful pool and nice gym area. Apartment was very clean and had all amenities. However, very unsafe to walk up and down when it rains. There are no safety precautions like rails or anything to grab down when you want to walk down or up. They inform you it’s slippery, but do nothing to counteract or help you. Very unfortunate.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Hi Michael, thank you for choosing Pinnacles and we are pleased to hear that you were happy with the apartment and facilities. We had implemented taxi buttons for guests in carpark areas to utilise when it is raining with the local taxi's happy to take guests to and from the main street for approx. 8. We do however appreciate your constructive feedback and will look at ways we can continue to improve.
4 sur 5
par un voyageur de Turner

Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Manager, Gestion de l’hôtel
Thank you Jesse for your recent review. We hope to see you again.
5 sur 5
par un voyageur

Wonderful weekend hotel

Publié le 11 mars 2024 sur Hotels
We had a lovely stay here. Our apartment was perfect. Lots of room and a great view over the bay. Great treat to find complimentary goodies in the fridge. The apartment was spotless. As was the pool area that was very special. Very helpful staff. Will definitely return on our next visit.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Thank you for sharing your photos and we are always happy to hear that our guests have enjoyed their time with us. We look forward to seeing you again on your next visit to Airlie Beach.
5 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Manager, Gestion de l’hôtel
Thank you for your 10/10 review and for choosing to stay at Pinnacles, Airlie Beach
5 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Hotels
The view is amazing, the spa was excellent and the unit was very comfortable!
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Manager, Gestion de l’hôtel
We thank you for choosing Pinnacles. The view is amazing even when the weather isnt great and we are pleased to hear you found the apartment to be clean and comfortable. We hope to see you again.
5 sur 5
par un voyageur

Amazing relaxing stay at Pinnacles

Publié le 18 févr. 2024 sur Hotels
Very clear after hour check in instructions. The view from our sub penthouse was absolutely stunning and the deck was furnished with ample beautiful wooden furniture. The unit itself was very clean and body soap/shampoo/conditioner was provided in big bottles. Front desk staff was very helpful with booking a cruise to the Whitsunday islands. I would highly recommend Sealink. Yes Pinnacles is up the hill and I wouldn’t recommend walking up or down if you are unfit or have mobility issues, however, a taxi to Airlie Beach costs between $6 -$8 each way. Woolworths, coffee shops and restaurants just down the road. When we checked out, we called reception and they picked our luggage up in a golf cart. Would definitely return and highly recommend if you are looking for a quiet relaxing place with beautiful views in Airlie Beach!
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Manager, Gestion de l’hôtel
Wonderful to hear you found the pre-arrival communication to be satisfactory and enjoyed your stay with us at Pinnacles. We would love to welcome you back at some stage in the future.
4 sur 5
par un voyageur de Townsville

Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Manager, Gestion de l’hôtel
Thank you for choosing Pinnacles for your recent stay in Airlie Beach. We hope to welcome you again in the future.
4 sur 5
par un voyageur

Publié le 10 févr. 2024 sur Expedia
Loved staying at Pinnacles! The pool was amazing and the view spectacular. The only downside was the hills.. definitely recommend getting taxis or hiring a car. Pinnacles staff were great at every step, thank you so much
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Manager, Gestion de l’hôtel
It was lovely to meet you Phylisha. Thank you for choosing to stay with us. We hope to see you again
4 sur 5
par un voyageur

Publié le 8 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to write a review. We are pleased you enjoyed your time at Pinnacles
5 sur 5
par un voyageur

Publié le 3 févr. 2024 sur Expedia
The property and views are one of the best we have ever seen. Although the incline to get to the room is very difficult the views and rooms are well worth the climb. Much easier if you have a car. Difficult climb is difficult on foot
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Manager, Gestion de l’hôtel
This is lovely to hear Dana. Thank you for choosing to stay with us.