Ratings based on 18 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 25, 2021 on Hotels
Comment from Hotel Management
May 25, 2021 by Jill, Hotel Management
Thanks so much
See you again sometime
by A traveller from Alberta
Posted Jul. 28, 2020 on Expedia
The resort was well maintained. We stayed in the cabin that sleeps 6, it was clean. The bedding is a bit heavy for the hot temperatures, lighter blankets would be more comfortable. The pull out bed was extremely uncomfortable but the single mattresses on the bunk beds were good.
Comment from Hotel Management
Jul. 28, 2020 by Jill, Hotel Management
Thanks Kristin
I will definitely look into lighter bedding
Please come visit us again soon.
Be safe and Be Healthy
by A traveller
Posted Jul. 23, 2020 on Hotels
Comment from Hotel Management
Jul. 28, 2020 by Jill, Hotel Management
Thanks
by A traveller
Not enough measures taken during COVID
Posted Jul. 22, 2020 on HotelsI travelled with my daughter. The csbins were perfect to combine activities on-site and at the museam. This summer (2020), I didn't feel that the necessary efforts were in-place to ensure the safety of all during COVID; too many people sllowed at the pool no signage to direct people on kne side of the road or the other, no reminders to delinquants, too many kuds on the play structures at the same time and the place was fully booked.
Comment from Hotel Management
Jul. 22, 2020 by Jill, Hotel Management
Hi Melanie
Im so glad you enjoyed your cabin. We are very fortunate to have opened our doors and even more fortunate to have been able to open our pool. I took guidance from our local Health Inspector and AHS as to what was required of us to get to the point of opening. We have many signs around the park asking people to social distance and wash their hands but beyond the guidance we give them we are relying on people to do their part. We have 9 signs just at the store area alone. Because we don't sanitize the playgrounds we have posted signs to that effect as well as the AHS Social Distancing and Hand Washing signs.
I sincerely hope you will come back and visit us another time.
Stay safe and stay healthy.
Take care and have a great day
J Logan
Manager
by A traveller
Posted Jul. 20, 2020 on Hotels
Comment from Hotel Management
Jul. 28, 2020 by Jill, Hotel Management
Thanks
by A traveller from Three Hills
Posted Jul. 6, 2020 on Expedia
We really enjoyed the cabins. They were very clean, well stocked and comfortable. The front desk supervisor, Jill could fine tune her customer service skills but aside from that, it was a fantastic stay!
Comment from Hotel Management
Jul. 7, 2020 by Jill, Hotel Management
Hi Martin
Although I don't recall our conversation or renting a cabin to someone from Three Hills I do appreciate your feedback.
Have a great day
Jill
Resort Manager
by A traveller
Posted Aug. 26, 2019 on Expedia
There was a sign in the cabin indicating that they have mice and there was a hole in the wall...quite certain it was a mouse that I heard and found mouse droppings beside the garbage can. In addition, the preauthorization of $200 got charged to my account and when I brought this to their attention was given the run around by the staff to correct the error...still waiting to have it addressed.
by A traveller
Nice place but not what was advertised
Posted Jul. 18, 2019 on HotelsHe and for the trailer we rented was false, we booked a 3 bedroom trainer with full kitchen and bathroom and got a 1 bedroom with 2 bunk beds and an uncomfortable pull out couch in the living room. The wifi and tv did not work unless we were outside. The place was clean and the kitchen and bathroom were as advertised.
by A traveller
Happy with stay but to much money for what u get
Posted Jul. 3, 2019 on HotelsWe loved it there but for the price we payed n to have no wifi n have to pay extra for it tv service was terrible n no Barbecue
by A traveller
Posted Sep. 27, 2018 on Expedia
