Tru by Hilton Alcoa Knoxville Airport

2.5 star property
Enjoy the free WiFi at this Alcoa hotel

Choose dates to view prices

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

About the area

Alcoa

In Alcoa .You'll be within 3 miles (5 km) of Covenant Health and 6 miles (10 km) of Meigs Falls with a stay here. Fort Loudoun Lake and Palace Theater are also within 6 miles (10 km).

What's nearby

  • Covenant Health - 4 min drive - 6.4 km
  • Fort Loudoun Lake - 5 min drive - 7.7 km
  • Capitol Theatre - 6 min drive - 7.6 km
  • Foothills Mall - 6 min drive - 9.2 km
  • Maryville College - 8 min drive - 8.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 2 min drive

Restaurants

  • ‪Ruby Tuesday - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Swig - ‬4 min drive
  • ‪Kickback Jack’s - ‬3 min drive

About this property

Tru by Hilton Alcoa Knoxville Airport

Enjoy the free WiFi at this Alcoa hotel
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. The business-friendly Tru by Hilton Alcoa Knoxville Airport also features a fitness center, a front-desk safe, and an elevator. Free self parking is available.

This Alcoa hotel is smoke free.

  • To-go breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Guest accommodations at Tru by Hilton Alcoa Knoxville Airport offer air conditioning. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Alcoa Knoxville
TRU BY Hilton Alcoa Knoxville Airport Hotel
TRU BY Hilton Alcoa Knoxville Airport ALCOA
TRU BY Hilton Alcoa Knoxville Airport Hotel ALCOA

Tru by Hilton Alcoa Knoxville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 395 out of 650 reviews
Rating 8 - Good. 134 out of 650 reviews
Rating 6 - Okay. 62 out of 650 reviews
Rating 4 - Poor. 32 out of 650 reviews
Rating 2 - Terrible. 27 out of 650 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Angelique

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice staff
Stayed 2 nights in Oct 2025

4/10 Poor

Michele

Liked: Staff & service
I am very disappointed that the room smells smoky and many touch points look like they haven’t been cleaned. I am staying only because I have to be back up at 4:00 am for a flight.
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservation Cancelled by Hotel

When I arrived at midnight I was told they cancelled my reservation. No explanation as to why and I was never notified. The hotel was full and no rooms available. They were not able to assist or provide any help.
Stayed 1 night in Sep 2025

10/10 Excellent

Sara, MIAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks brand new. Catching the shuttle was very easy from TYS and it literally across the street from the airport. Perfect, if you have to catch a five am flight the next morning. Customer service was excellent. Only a five minute uber ride from restaurand shopping.
Stayed 1 night in Sep 2025

6/10 Okay

Josh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property seemed updated, but had a moldy smell and water damage on 2nd floor where we were staying. Staff was friendly, property was clean other than damage and smell from it.
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Danilo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Ms

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities, room comfort

Daily cleaning? No

Some of the staff hang out on the left side of the building , strong smell of THC from time to time. Cleaning staff have their pants down to the bottom of their ass and underwear showing. Kind of gangster/tug like. Not the type of person I feel comfortable with the key to my room for cleaning…. Otherwise accommodating were heat. Front desk night girl Friday, sat and Sunday was great. Very sweet and helpful Also when is it not normal to have a daily cleaning? Would like to have know that before throwing towels on floor!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very soft. That was the only thing I didn't like.
Stayed 1 night in Aug 2025

10/10 Excellent

Aleta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Jayde

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and easy check in /check out transactions
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 3 nights in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted with friendliness and an immediate willingness to help with anything we need.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice room!!!
Stayed 1 night in Aug 2025

4/10 Poor

Grant

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Disappointed

Room was not clean and smelled sour but the service was excellent and everyone was friendly land helpful, we did not complain because we were only there for one night
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is fine. Found the room to be clean and the breakfast was good. The check-in process is slow, the person on duty couldn't get keys made properly and kept trying to just use the "master key" to open our door. I feel like making a key that will work is pretty basic. We didn't like the fact that she wanted us to wait for a key to be made while we were at dinner, especially when referencing the master key so much. We weren't the only ones having a hard time getting a key made either. The whole staff seems negative, bickers and doesn't want to be there. I understand everyone has bad days but just based off overheard, not quiet, conversations it's a problem.
Stayed 1 night in Aug 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine but computer to badge door pass was out on one computer, one elevator was out and the air conditioning in the hallway was out. Needs some maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just staying over night because we had an early morning flight. Everyone was so nice and accommodating! we got a great nights sleep, and a quick shuttle ride at 5:45 am! Liked the restaurant next door as well!
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfortable bed

I was so excited to be at a hotel that had an amazing bed, comfy sheets and pillows. The air conditioner kept me nice and cool. Shower was great! No coffee in room but free coffee downstairs 24 hours. I will definitely stay here again!
Stayed 1 night in Jul 2025