Note fondée sur 214 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juin 2023 sur Hotels
doit gagner ses 5 étoiles ! tout y est mais il faut un peu plus de professionalisme dans le domaine du service au client... les touristes en ont marre d etre des vaches à lait...
Commentaires de Gestion de l’hôtel
13 juin 2023 par Waleed Samir, Gestion de l’hôtel
Dear Ms.Nathalie,Thank you for taking the time to write about your experience about Borg El Arab beach hotel.For your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your commentsBe sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Thanks & Best Regards
par un voyageur
Publié le 20 oct. 2022 sur Expedia
Pour un hôtel 5 étoile on s'attend à autres chose c'est bien dommage, pas d'animation hors vacance, chambre mal nettoyé.... Lors de notre voyage il nous a servit comme retour
Commentaires de Gestion de l’hôtel
20 oct. 2022 par Waleed Samir, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to write about your experience about Borg El Arab beach hotel.For your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your commentsBe sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Thanks & Best Regards
par un voyageur
Publié le 23 janv. 2020 sur Hotels
par un voyageur
Hotel à éviter en basse saison
Publié le 18 mars 2019 sur HotelsSejour d'une nuit. Hotel le plus proche de l'usine pour réunion.
Hotel vide car basse saison. Pas de choix de nourriture avec doute sur la fraicheur des aliments.
par un voyageur
Publié le 24 janv. 2024 sur Expedia
Very nice welcome and excellent service.
Very quiet in January and delicious food from the menu.
I will gladly come again.
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Ich kenne dieses Hotel von früher.
par un voyageur de Worcester
Publié le 17 sept. 2023 sur Expedia
This hotel should close up and not do any business. Staff were cool but the place was miserable air conditioning sucks, room dirty, slide door grease, windows faded from dirt and last thing is the food was horrible and obviously it was preheated don’t try it.
Commentaires de Gestion de l’hôtel
17 sept. 2023 par Waleed Samir, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to write about your experience about Borg El Arab beach hotel...We’ve certainly learned from it and it will help us to provide the very best to future customers. It’s only with feedback such as yours that we can get better and better. So we appreciate you helping us improve.We apologize that you had such experience in our hotel.Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.From our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service.Hotel management
par un voyageur
Publié le 12 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2023 par Waleed Samir, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards
par un voyageur
Publié le 10 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2023 par Waleed Samir, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards
par un voyageur
Publié le 9 août 2023 sur Expedia
Perfect location
Perfect stuff
Commentaires de Gestion de l’hôtel
9 août 2023 par Waleed Samir, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards
