Ratings based on 489 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 1, 2024 on Expedia
Direct access to the beach. Friendly staff. Highly recommend
Comment from Hotel Management
Jan. 5, 2024 by EPIC SANA Algarve, Hotel Management
Dear Rong,Thank you so much for your kind feedback.Looking forward to welcome you back.Best regards,EPIC SANA Algarve
by A traveller
Posted Dec. 28, 2023 on Expedia
Excellent staff and service
Comment from Hotel Management
Dec. 29, 2023 by EPIC SANA Algarve, Hotel Management
Dear Satish,Thank you so much for your kind feedback.Looking forward to welcome you back in our resort.Best regards,EPIC SANA Algarve
by A traveller
Posted Nov. 6, 2023 on Expedia
Great property. It would have been nice to have had some nightly entertainment. Fitness classes earlier in the day would be great too.
Comment from Hotel Management
Nov. 10, 2023 by EPIC SANA Algarve, Hotel Management
Dear Mary,Thank you so much for your kind feedback.We are looking forward to welcome you back in our resort.Best regards,EPIC SANA Algarve
by A traveller
Posted Nov. 3, 2023 on Expedia
Very friendly staff, beautiful hotel. Staircase walk down to private beach was amazing. Hiked from hotel to Villamoura marina along the cliffs.
Comment from Hotel Management
Nov. 3, 2023 by EPIC SANA Algarve, Hotel Management
Dear Mrs Linda,Thank you so much for your kind email.We are looking forward to welcome you back in our resort.Best regards,EPIC SANA Algarve
by A traveller
Posted Oct. 28, 2023 on Hotels
Beautiful property and friendly staff!
Comment from Hotel Management
Oct. 30, 2023 by EPIC SANA Algarve, Hotel Management
Dear Guest,Thank you very much for your kind review.On behalf of the entire team we are more than glad to hear your kind words concerning the location and facilities. This will surely be passed to our team as a motivational feedback once we strive constantly to achieve our guests satisfaction to the fullest. Thank you once again for your detailed feedback.We hope that we will be able to welcome you back, hopefully soon, for what will hopefully be a truly EPIC stay with us.Kind regards,EPIC SANA Algarve
by A traveller
Posted Oct. 27, 2023 on Expedia
A spectacular property steps away from the beach that should be on everyone’s shortlist. But I appreciate it most about this hotel is that it was quiet. No DJ with music blasting all day. This is a resort for mature folks who are looking for relaxation and tranquility. Combine with the incredible spa, fitness, and restaurants it is the ultimate wellness retreat.
Comment from Hotel Management
Oct. 27, 2023 by EPIC SANA Algarve, Hotel Management
Dear Chet,Thank you so much for your kind feedback.Looking forward to welcome you back in our resort.Best regards,EPIC SANA Algarve
by A traveller
Posted Oct. 10, 2023 on Expedia
Comment from Hotel Management
Nov. 3, 2023 by EPIC SANA Algarve, Hotel Management
Dear Jill,Thank you so much for your kind classification.Looking forward to welcome you back.Best regards,EPIC SANA Algarve
by A traveller
Posted Sep. 26, 2023 on Expedia
Comment from Hotel Management
Oct. 27, 2023 by EPIC SANA Algarve, Hotel Management
Dear Liana,Thank you so much for your kind feedback.Best regards,EPIC SANA Algarve
by A traveller
Posted Sep. 25, 2023 on Expedia
Front desk is friendly and approachable. Management is very good. Issues were dealt with quickly.
Spa concierge - not helpful at all. Massage totally not worth it.
Also, they will give you a complimentary welcome drink at their bar but it doesn’t gives you an amount nor do they tell you that certain drinks will not be covered. It’s a surprise at the end they you end up having to pay for it. It should tell you what is covered or the amount.
Comment from Hotel Management
Sep. 25, 2023 by EPIC SANA Algarve, Hotel Management
Dear Rebecca,Thank you very much for your kind review.We are glad that you have had an enjoyable stay with us and that you were impressed with most of our facilities.On the other hand we would like to extend our apologies for not exceeding your expectations concerning the SPA. We have transmitted this to our team and management, which have taken your comments into full consideration. Thank you once again for your detailed feedback.We hope that we will be able to welcome you back, hopefully soon, for what will hopefully be a truly EPIC stay with us. Kind regards,EPIC SANA Algarve
by A traveller
Posted Sep. 11, 2023 on Expedia
Brilliant hotel, fantastic service, great breakfast buffet. A little pricey but definitely worth the money.
Comment from Hotel Management
Sep. 11, 2023 by EPIC SANA Algarve, Hotel Management
Dear Mrs. Olivia,Thank you so much for your review.We are happy that you have enjoyed your stay with us and that you were impressed with the food & beverage provided services. We have shared your feedback with our team.We hope that we will be able to welcome you back for another EPIC stay at the EPIC SANA Algarve.Kind regards,EPIC SANA Algarve
