Ratings based on 172 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 4, 2024 on Expedia
I have just returned from a 3 night stay at this property having visited many hotels in Alicante.
The hotel was spotlessly clean and the staff were fantastic.
The bed and pillows are probably the most comfortable I've ever slept in!
Breakfast, although slightly confusing for someone from Scotland (There was a lot of cooked vegetables. I don't understand that!), was fantastic. There is a mixture of breads, sandwiches, yogurts, cereal as well as bacon, eggs beans etc. Absolutely something for everyone.
The room although small had everything I needed and again was spotless and well decorated. The room had an amazing shower which was very relaxing after a day of wandering around.
The only downside to this property (for some) is that it is located directly across from a pub which goes on until 3 or 4 in the morning at the weekend. It is very noisy at the front of the hotel. In all honesty, this didn't bother me as I was in another pub until 4am so it was quiet by the time I returned.
I would certainly return to this hotel without hesitation, but if you are not on holiday for the nightlife, you might have an issue with rooms at the front of the property.
Comment from Hotel Management
Mar. 5, 2024 by Zaira López - Guest Experience, Hotel Management
Dear Andrew,Thank you for sharing your opinion about your recent stay.We are glad to know that most aspects of your stay were to your satisfaction. We regret that you experienced some disturbance; please accept our apologies for any inconvenience and know that you can always bring your concerns to our team during your stay, and we will do our best to find a solution.We hope to welcome you again in the future. Best regards,Zaira López - Guest Experience
by A traveller
An excellent choice
Posted Feb. 16, 2024 on HotelsClean and comfortable hotel with friendly, professional staff, and set in a great location for easy walking distance to nearby attractions.
Comment from Hotel Management
Feb. 16, 2024 by Rocío López,
Reception Department., Hotel Management
Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed your stay and appreciate your kind mention of our convenient location. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts.We look forward to welcoming you back for another memorable experience.Best wishes,Rocío López,Reception Department.
by A traveller
Posted Jan. 31, 2024 on Expedia
This is a nice hotel near the Mercado in central Alicante. The staff is professional and welcoming. Rooms don’t have even a city view, but they’re comfortable. The area is interesting and lively.
Comment from Hotel Management
Feb. 1, 2024 by Zaira López - Guest Experience, Hotel Management
Dear Jeffrey,Thank you for sharing your opinion of your stay with us.We're sorry to hear that the views from our rooms did not meet your expectations. Our hotel's central location in Alicante offers easy access to the city's vibrant atmosphere and various attractions, although it does mean that some of our rooms have limited views. We appreciate your compliments on our professional and welcoming staff and are glad you found the rooms comfortable and the area lively and interesting.We look forward to welcoming you back. Best regards,Zaira López - Guest Experience
by A traveller
Quick trip
Posted Jan. 26, 2024 on HotelsQuick stop over, staff were lovely. Bed very comfortable, room clean.
Comment from Hotel Management
Jan. 27, 2024 by Rocío López,
Reception Department., Hotel Management
Dear Clint, Thank you very much for your kind feedback.We're delighted to hear that you found your bed comfortable and your room clean, enhancing your rest during your quick stopover. It's also rewarding to know our staff made a positive impression with their lovely service. We appreciate your feedback on the hotel's condition and will continue to uphold the standards that ensure our guests' satisfaction.Your recognition of the room cleanliness and service confirms the dedication of our team to provide an exceptional experience.We look forward to welcoming you back for another memorable experience.Best wishes,Rocío López,Reception Department.
by A traveller
Great stay in heart of Alicante
Posted Dec. 23, 2023 on HotelsVery new, modern accommodation. Staff friendly. Bed comfy. Great location-within walking distance of everything. Room was very quiet. Everything very clean. I would stay here again.
Comment from Hotel Management
Dec. 26, 2023 by Rocío López,
Reception Department., Hotel Management
Dear Lauran,Thank you for your positive feedback.We're thrilled to hear that our modern accommodations met your expectations and that our team's friendliness contributed positively to your stay. It's wonderful to know that the comfort of our beds provided you with a good night's rest and that the cleanliness of our rooms was up to your standards. We are also delighted that our central location enabled you to easily explore Alicante and its attractions. Your quiet room experience is a testament to our efforts in ensuring that our guests enjoy a peaceful stay, despite our central location.We look forward to welcoming you back on a future occasion.Best regards,Rocío López,Reception Department.
by A traveller
Posted Dec. 19, 2023 on Expedia
by A traveller
Posted Nov. 27, 2023 on Expedia
Excellent hotel in ideal location
Comment from Hotel Management
Nov. 28, 2023 by Zaira López - Guest Experience, Hotel Management
Dear Steven, Thank you very much for your kind feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back for another memorable experience.Best wishes,Zaira López - Guest Experience
by A traveller
Posted Nov. 13, 2023 on Hotels
by A traveller
Posted Sep. 20, 2023 on Expedia
by A traveller
Posted Sep. 8, 2023 on Expedia
