Note fondée sur 22 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,5 sur 5
78 % des clients le recommandent
2,5 Propreté de la chambre
3,0 Service et personnel
2,3 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Horreur

Publié le 15 juin 2024 sur Hotels
Chambre nettoyer 1 fois sur la semaine pas de petit déjeuner pas d eau en chambre douche cassé horrible
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 24 juill. 2024 sur Hotels
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 13 mai 2024 sur Hotels
1 sur 5
par un voyageur

Worst Hospitality

Publié le 28 avr. 2024 sur Hotels
It was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored. Zero recommendations
5 sur 5
par un voyageur

Publié le 26 avr. 2024 sur Expedia
Great location
2 sur 5
par un voyageur

It Doesn't Worth the Price

Publié le 25 avr. 2024 sur Hotels
In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more than 5 days in the country.
5 sur 5
par un voyageur

Publié le 19 avr. 2024 sur Expedia
Optimal location, worth for the price
1 sur 5
par un voyageur

Publié le 20 mars 2024 sur Expedia
Never book this hotel. I booked this hotel for my mother-in-law in order for her to go to US consulate there. When they arrived, the hotel asked for more money saying that because we booked via Expedia, they don't get much money. They declined to pay more and the hotel called the cops and kicked my parents without a refund. Never ever book this hotel.
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 mars 2024 sur Expedia
3 sur 5
par un voyageur de Moscow

Publié le 8 sept. 2019 sur Expedia
“Tired” property. Only one floor of three looks satisfactory and dare to be called 3, not 4 stars. No proper working internet, scares food at breakfast. May be considered good for small money it costs. Do not expect a miracle: for that you are getting old and very firm mattress, worn out towels and bed linen, no mini bar and no safe at not refurbished floors. Anyway it is good from outside with marble and glass. Combined with Soviet stile shopping center at the first three floors. But cheap price ....
Commentaires de Gestion de l’hôtel
13 sept. 2019 par Booking manager, Gestion de l’hôtel
Thank you for choosing our hotel and for your review. Hope you will give us a chance to make your next stay with us much more pleasant and memorable.