Ratings based on 1,110 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 23, 2024 on Expedia
The towers are striking and artful, and the hotel is perfectly maintained, with excellent restaurants inside. It’s a block from the Metro, so you can get downtown in 10 minutes.
Comment from Hotel Management
Jan. 26, 2024 by Silvia Rosado, Guest Relations Manager, Hotel Management
Dear John,We are truly grateful for your positive feedback! Your recognition of the captivating architecture, the well-kept hotel, and the delightful gastronomic experience makes us both grateful and proud. The convenience of our proximity to the Metro and quick access to the city center is also a notable highlight, and we thank you for your time and opinion, which are always so important to us. We hope to have the pleasure of welcoming you again for another exceptional experience.
1 out of 5
by A traveller

Posted Jan. 15, 2024 on Expedia
The dirtiest bathroom ever see, old and not well maintained. Baby size pillows uncomfortable, with stain marks on it. Decent breakfast. Doesn’t deserve the money that they are asking.
Comment from Hotel Management
Jan. 22, 2024 by Silvia Rosado, Guest Relations Manager, Hotel Management
Dear Aleksandros,Thank you so much for sharing your recent experience with us. Your feedback is truly valued, and we sincerely apologize for any inconvenience you may have encountered during your stay. Your satisfaction is of utmost importance to us, and we would be grateful for the opportunity to address your concerns directly. If possible, we kindly ask you to contact us at your earliest convenience. Your cooperation means a lot to us, and we want to express our gratitude in advance. Your insights will play a key role in helping us take the necessary actions to enhance and improve our services.We look forward to hearing from you soon.Warm Regards,
5 out of 5
by A traveller from Lima

Posted Jan. 3, 2024 on Expedia
Great hotel in Copenhagen, right on the conference center and will connected to the airport and city center.
Comment from Hotel Management
Jan. 26, 2024 by Silvia Rosado, Guest Relations Manager, Hotel Management
Dear Eric,Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that you found our hotel convenient for your stay, right next to the conference center, and excellent connectivity to both the airport and city center. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back in the future.
5 out of 5
by A traveller

Posted Jan. 2, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by Silvia Rosado, Guest Relations Manager, Hotel Management
Dear Francis,On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us. It is a pleasure to see that you gave us such a high score. It is wonderful to read that we were able to meet your expectations and that you appreciated our efforts to make this experience memorable. We hope to welcome you back in 2024!
4 out of 5
by A traveller

Posted Dec. 29, 2023 on Wotif
It was easy assess to airport & city. Would have preferred more dining options in immediate vicinity. USB ports for charging devices.
Comment from Hotel Management
Jan. 29, 2024 by Silvia Rosado, Guest Relations Manager, Hotel Management
Dear Gail,We're delighted to hear that you found our location convenient with easy access to both the airport and the city.We appreciate your suggestions regarding the dining options and the USB ports. Our team is continuously exploring ways to enhance our offerings, and your input serves as valuable guidance.We will certainly take this into consideration for future improvements.We're grateful for your constructive feedback, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Best regards,
5 out of 5
by A traveller

Posted Dec. 19, 2023 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Silvia Rosado, Guest Relations Manager, Hotel Management
Dear Ninfa,On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us. It is a great joy to see that we were able to meet your expectations.We hope we can welcome you back soon, for another amazing experience at Bella Sky!
5 out of 5
by A traveller

Posted Dec. 18, 2023 on Expedia
Comment from Hotel Management
Dec. 29, 2023 by Silvia Rosado, Guest Relations Manager, Hotel Management
Dear Fiinn,It is wonderful to see that we were able to meet your expectations and that you appreciated our efforts to make this a memorable experience. Thank you again for taking the time to share your comments. We look forward to welcoming you back soon for another brilliant stay, at AC Hotel Bella Sky.
4 out of 5
by A traveller

Posted Dec. 3, 2023 on Expedia
Great hotel to stay in Copenhagen. Very recommended.
5 out of 5
by A traveller

Posted Dec. 3, 2023 on Expedia
Great hotel very close to the city centre and attractions
1 out of 5
by A traveller

Posted Nov. 24, 2023 on Expedia
The tv in our room didn’t work and the room they moved us to only had 3 news channels. They never brought the roll away bed so myself and 2 kids were sleeping in a queen bed and the room was freezing I guess the heat doesn’t work