Note fondée sur 128 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 nov. 2022 sur Hotels
L appartement est très bien . Samedi soir très bruyant jusqu’à env minuit dû à une soirée de jeûnes. Très bonne communication pour le Check in et out . Je reviendrais sans hésiter.
Commentaires de Gestion de l’hôtel
17 nov. 2022 par Guest Relations Team , Gestion de l’hôtel
Thank you for taking the time to leave a review about us, we are happy to hear that you are all in all satisfied with your stay. We hope your next visit is just around the corner!
par un voyageur
Publié le 2 janv. 2022 sur Hotels
Appartement très propre, fonctionnel, situé dans une rue calme et tout près du métro à 3 stations du centre ville.. Seul bémol, la literie trop molle pour les personnes de plus de 90 kgs.
Commentaires de Gestion de l’hôtel
7 janv. 2022 par Guest Relations Team, Gestion de l’hôtel
Dear Pascale,
Thank you again for choosing to stay with us! We appreciate all feedback. Rest assured that we will definitely take it into consideration. See you next time!
Kind regards,
Guest Relations Team
par un voyageur de Rimouski
Publié le 31 déc. 2019 sur Expedia
Céramique chauffante est super, l'appartement est situé un peu loin du centre. Bien insonorisé. Quartier sécuritaire
Commentaires de Gestion de l’hôtel
1 janv. 2020 par Michael, Gestion de l’hôtel
Super guests! We had an easy communication with the guests, polite and they left my apartment clean and tidy!
par un voyageur
This is the MUST STAY apartment in CPH.
Publié le 6 févr. 2024 sur HotelsI love love love this apartment and their kindly staff there, it feels like home and you can contact with them for any problems or questions related to staying in Copenhagen all day via Email or what’s app.
It’s a home rather than an apartment, their decoration and service are super cosy.
I was calling sick and got period suddenly on the check out date and they do help me a lot and let me postpone a but time to check out. I really do appreciate it and prefer to go back for staying again.
Btw, the location is very easy to reach to metro and supermarket..etc.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Guest Relations Team, Gestion de l’hôtel
Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that you love our apartment and found it to be a home away from home. Our dedicated staff takes pride in providing excellent service, and we're delighted that you felt well taken care of during your stay. We appreciate your kind words about the cozy decoration and the level of service we aim to maintain. We're pleased to have been able to accommodate your needs and offer you a bit more time to check out. We look forward to hosting you again and ensuring your stay remains as enjoyable as the first.
par un voyageur
Publié le 4 févr. 2024 sur Hotels
The apartment is in a very convenient location, close to the metro, city center, airport. The facilities are also amazing, we had everything we need at hand. We could adjust the temperature as we desired. It was hot enough, but they provided extra radiator just in case. The host is very friendly and she was available any time we had a question and was very helpful.
There was a construction/renovation at the building but not early in the mornings, so it didn’t bother at all.
There are only two things to improve:
1- the futon was very small, even my 8-year-old couldn’t be comfortable. A rollaway bed would even be better.
2- there was a constant smell in the bathroom coming from the toilet drain. We had to keep the bathroom window open all the time which made the bathroom super cold.
Still, I would stay there again!
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Guest Relations Team, Gestion de l’hôtel
Hello Simay! Thank you for your feedback and for choosing our hotel. We are delighted to hear that you enjoyed your stay with us. Your positive feedback means a lot to us, and we are thrilled that you found our hotel to your liking. Your suggestions are valuable to us as we continuously strive to enhance our offerings. We will take your feedback into consideration. We look forward to welcoming you back to the hotel in the near future!
par un voyageur
Publié le 6 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 déc. 2023 par Guest Relations Team, Gestion de l’hôtel
Hello Peter! Thank you for your positive feedback! We hope to welcome you back next time!
par un voyageur
Good. But privacy…
Publié le 11 nov. 2023 sur HotelsKitchen, washing machine, dryer, shower are great. To add more layers of curtains to ensure privacy seems necessary.
Commentaires de Gestion de l’hôtel
12 nov. 2023 par The Guest Relations Team, Gestion de l’hôtel
Thank you for your feedback and we truly appreciate the suggestion! We are glad that you love our amenities and we will take into consideration your suggestion for the improvement of our property! Looking forward to host you again in the future!
par un voyageur
Publié le 5 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 nov. 2023 par Guest Relations Team, Gestion de l’hôtel
Hello Christina, Thank you for your review and for choosing our property. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest!
par un voyageur
Publié le 20 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Guest Relations Team, Gestion de l’hôtel
Hello Johan, Thank you so much for taking the time to give us a positive review. We're looking forward to your next stay with us soon!
par un voyageur de Carlsbad
Publié le 20 oct. 2023 sur Expedia
Felt defrauded. Pictures on Expedia are not what you get. Classic bait and switch. CPH is an amazing city; but this scam took away a lot from the experience.
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Plamena, Gestion de l’hôtel
Dear SamuelWe are really sorry that your experience was not optimal. We have explained to you in previous messages that the photos you saw online are the cover photo of the property and it does not necessary represent the apartment type that you booked for. We have done our best to resolve any occurring issue during your stay and have proactively reached out to you in order to assure that you have a comfortable enough experience.We are sorry to hear that you still feel disappointed.
