Note fondée sur 91 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Près des embarquements des péniches
Publié le 6 déc. 2019 sur HotelsHôtel confortable , mais mal entretenu . Il faudrait un bon coup de rafraîchissement !
La douche était difficile à régler
Le restaurant offrait des buffets variés et délicieux
Commentaires de Gestion de l’hôtel
9 déc. 2019 par Vidhya, Gestion de l’hôtel
Dear Guest,
It is a pleasure to know that you had a wonderful experience with us and would like to thank you for taking time out to review us on Expedia
We at Ramada Alleppey are delighted to read your feedback and your comments help in motivating the team to keep the service at par excellence.
We are glad that you enjoyed your stay..
It will be our distinct privilege to serve you in near future.
With Best Regards,
Vidhyalekshmi ,
Front Office Manager.
par un voyageur
Very bad experience
Publié le 15 oct. 2019 sur Hotels5 stars hotel.
I used my reward night to stay in this hotel, very disappointing, my worst night in a 5 stars hotel.
Technician stayed 30min in my room to fix a light. It was impossible to shut down all lights in order to sleep.
In the night, because of Electricity shut down and come back, one light kept turning on at 3am in the morning, waking me up.
Very dirty room, wallpaper and bath room.
Pillow covers are smaller than pillow.
All of that is true, check pictures.
Commentaires de Gestion de l’hôtel
16 oct. 2019 par Vidhya, Gestion de l’hôtel
Dear Guest,
At the onset we would like to apologise for the inconvenience caused to you and thank you for sharing the detailed feedback.
We do understand that you had very high expectations from us and we failed to meet your expectation.
We have noted your valuable feedback and assure you that corrective actions has been immediately taken to avoid the same in future as we promise to deliver exemplary services at Ramada Alleppey.
However please take this as a one off incident and hope you will not let this mar the overall experience . and give us an opportunity to serve you again.
Thank you for your kind appreciation of the team for their service and assure you of our best hospitality on your next visit.
With Best Regards,
Vidhyalekshmi
Front Office Manager
par un voyageur de strasbourg
Publié le 15 mars 2018 sur Expedia
Vert good hôtel, could be rénovâted to be perfect.
Good location, pool, table tennis, bagminton, spa.
Excellent breakfast
par un voyageur
séjour agréable
Publié le 20 févr. 2018 sur HotelsHotel super Nous avions une chambre donnant sur la rivière, literie super confortable, les environs ne sont pas géniaux mais c'est l'Inde
par un voyageur
Publié le 11 nov. 2023 sur Expedia
par un voyageur
Publié le 30 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2023 par Chinchu M, Gestion de l’hôtel
Thank you for holidaying at Ramada by Wyndham Alleppey and sharing your valuable feedback. We are extremely concerned of the issues, which you have highlighted. This is not how we would want you to remember your vacation. The resort management has taken a note of your concerns and is doing all that it takes to ensure that the deviations are corrected at the earliest.
par un voyageur de EDMONTON
Publié le 9 mars 2023 sur Expedia
Good
Commentaires de Gestion de l’hôtel
5 avr. 2023 par Chinchu M, Gestion de l’hôtel
At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us.Thank you for rating us as your favorite hotel .It is indeed a strong message which will encourage our team to keep up their good work.Once again we thank you for sharing your valuable feedback and look forward to welcome you back soon
par un voyageur
Publié le 6 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 avr. 2023 par Chinchu M, Gestion de l’hôtel
Thank you for holidaying at Ramada by Wyndham Alleppey and sharing your valuable feedback.We are extremely concerned of the issues, which you have highlighted. This is not how we would want you to remember your vacation.The resort management has taken a note of your concerns and is doing all that it takes to ensure that the deviations are corrected at the earliest.
par un voyageur
Publié le 24 oct. 2022 sur Hotels
Det har säkert varit fräscht och bra, men det måste varit många år sedan. Service och mat var bra, men de tog extra för frukost trots att det skulle ingå
par un voyageur
Publié le 30 juin 2022 sur Expedia
Need upgrades
