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citizenM Amstel Amsterdam

4.0 star property
4-star hotel near Van Gogh Museum

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Photo gallery for citizenM Amstel Amsterdam

View from property
Lobby sitting area
Check-in/check-out kiosk
Room, 1 Double Bed, Non Smoking | City view
Breakfast, lunch and dinner served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Royal Theater Carre
    ‪3 min walk‬
  • Place, ARTIS
    ‪9 min walk‬
  • Place, Rembrandt Square
    ‪13 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Amsterdam

Heart of Amsterdam.Within a 15-minute walk of this Amsterdam City Centre hotel, you'll find Rembrandt Square and Heineken Experience. Van Gogh Museum and Dam Square are also within 2 miles (3 km).

What's nearby

  • Royal Theater Carre - 3 min walk - 0.3 km
  • Oosterpark - 7 min walk - 0.7 km
  • ARTIS - 9 min walk - 0.8 km
  • Rembrandt Square - 13 min walk - 1.1 km
  • Rijksmuseum - 18 min walk - 1.5 km

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 25 min drive

Restaurants

  • ‪Bakhuys Amsterdam - ‬1 min walk
  • ‪Zoku - ‬5 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Yusu - ‬5 min walk
  • ‪Kriterion - ‬5 min walk

About this property

citizenM Amstel Amsterdam

4-star hotel near Van Gogh Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1928
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include fans and blackout drapes/curtains. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Reviews

citizenM Amstel Amsterdam Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 668 out of 835 reviews
Rating 8 - Good. 122 out of 835 reviews
Rating 6 - Okay. 27 out of 835 reviews
Rating 4 - Poor. 10 out of 835 reviews
Rating 2 - Terrible. 8 out of 835 reviews

Reviews

10/10 Excellent

Jason T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accommodating, friendly, and helpful! The staff is absolutely amazing. I’d they they go above and beyond. I will definitely visit again.
Stayed 7 nights in Jul 2025

10/10 Excellent

Danielle

Stayed 4 nights in Jul 2025

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Harleen

Liked: Staff & service, amenities, property conditions & facilities
the room was cozy and good for one traveller max. staff is great and food options are ok if you’re really hungry. my room was really dusty for some reason and would continue to collect dust throughout my stay.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a CitizenM property. We loved the experience. Would recommend to all.
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the free filtered water in the lobby. The friendliness of the whole staff and how cool the room was!
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha, Fort Saskatchewan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Stayed 3 nights in Jul 2025

8/10 Good

Ethan

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a stay just outside the center of Amsterdam. Room was small but perfect. Breakfast excellent. Staff very friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

rahul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great area close by the station.
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Amenities, property conditions & facilities
Convenient
Stayed 3 nights in Jul 2025

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, unbelievable ambience, everything is available for free bikes, umbrellas and even fruits, barista coffee in the morning The best shower !!! Any book you can think of to read or look at. What a great concept!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that the staff are what made this stay so perfect. They were all so kind, friendly, accommodating, and helpful. We did love the security measures they had in place at the hotel because it helped to make us feel so safe! The decor in this hotel is top-notch, it is such a fun and welcoming ambience. We also loved the bar and being able to get a late night drink and food was wonderful! The breakfast was amazing too! I would stay here again in a heartbeat.
Stayed 3 nights in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Honestly, this is one of the best places I've ever stayed. The rooms are clean and quiet, and the staff is amazing. No matter the time, everyone was super kind and friendly. I totally recommend it and would love to come back!
Stayed 5 nights in Jul 2025

10/10 Excellent

Peter, STATE COLLEGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. Love the restaurant. Staff are very welcoming. Offered dining options. Rooms are comfortable and the bed is excellent!
Stayed 1 night in Jul 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness
The staff was great but supposed to be a chalkenge. Tried to get my coffee to go and they were out of lids for the cups, ordered the signature cocktail but they didn’t have the ingredients to make it, asked for a different one and bartender said she did have those supplies but it wasn’t in her register so she couldn’t ring it up so she could not make it. Left to go to another establishment for a cocktail
Stayed 3 nights in Jul 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent location. Very attentive staff. Comforts bed and real AC! Room is smallish but very comfortable. Good food at hotel restaurant, and good selection of drinks.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexander

Stayed 2 nights in Jun 2025