Ratings based on 810 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 20, 2024 on Expedia
Very good and spacious room
Comment from Hotel Management
Mar. 16, 2024 by Elise, Hotel Management
Dear Chi Wai, Thank you for this great review. We are delighted to hear that you enjoyed the room at Cityden Zuidas. Our team would love to welcome you again. Kind regards, Elise Supervisor Cityden Zuidas
by A traveller
Posted Feb. 6, 2024 on Expedia
The bathroom sink drain was clogged.
Comment from Hotel Management
Feb. 9, 2024 by Quinn Do, Hotel Management
Dear Rod,We very much appreciate your feedback!We will discuss it at our team meeting to improve our service.Warm regards,Quinn DoGuest Happiness Manager
by A traveller
Posted Feb. 3, 2024 on Expedia
Close to tram clean.
Comment from Hotel Management
Feb. 9, 2024 by Quinn Do, Hotel Management
Dear Rod,We very much appreciate your positive feedback!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.Warm regards,Quinn DoGuest Happiness Manager
by A traveller
Posted Jan. 19, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Quinn Do, Hotel Management
Dear Katie,We're delighted to hear that you had a wonderful experience with us! Thank you for your valuable feedback. We're always looking to improve, and your input is greatly appreciated, as we will be able to make your next visit even better.Best regards,Quinn DoGuest Happiness Manager
by A traveller
Posted Jan. 17, 2024 on Expedia
Comment from Hotel Management
Feb. 9, 2024 by Quinn Do, Hotel Management
Dear Rod,We very much appreciate your positive feedback!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.Warm regards,Quinn DoGuest Happiness Manager
by A traveller
Posted Jan. 4, 2024 on Expedia
Cityden is great for travellers who want to save $ and are willing to stay just outside of city center. The center is not walkable but there is a metro 3 min walk away which was very affordable. 21Euro per person for a 3 day unlimited pass. we used it well. Our room was large enough for 3 adults, the kitchen was very well equipped. The breakfast was nice with many options but at $16.50 Euro we passed on that many days. The best thing about this hotel is the staff. very friendly and very helpful. one of them spend 1/2 hour with me trying to work out new years eve transportation logistics when the public transport was shut down. I would recommend this hotel to anyone who does not need to be close to the city center or who does not mind a 20 minute ride to center. not recommended for people who need frequent access to their room during the day.
Comment from Hotel Management
Jan. 12, 2024 by Quinn Do, Hotel Management
Dear Nevan,Thank you for your positive feedback!We cannot be happier to hear that your stay with us meet your expectation and that you are pleased with the experience. We are looking forward to be able to welcome you back to our property soon!Warm regards,Quinn DoGuest Happiness Manager
by A traveller
Gem!
Posted Jan. 2, 2024 on HotelsHidden gem! Close to amenities, clean, wonderful staff!
Comment from Hotel Management
Jan. 12, 2024 by Quinn Do, Hotel Management
Dear Sandra, Looks like we have made a good impression on you!Thank you so much for your positive feedback. We are glad that you've enjoyed your stay with us.We wish to meet you again and welcome you back to our property. Warm Regards, Quinn DoGuest Happiness Manager
by A traveller
Posted Dec. 13, 2023 on Hotels
Comment from Hotel Management
Dec. 15, 2023 by Quinn Do, Hotel Management
Dear Rafael, Thank you so much for your positive feedback. We are glad that you've enjoyed your stay with us.We wish to meet you again and welcome you back to our property. Warm Regards, Quinn DoGuest Happiness Manager
by A traveller
Posted Dec. 8, 2023 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Quinn Do, Hotel Management
Dear Shiu, We very much appreciate your positive feedback!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.Warm regards,Quinn DoGuest Happiness Manager
by A traveller
Posted Nov. 27, 2023 on Expedia
Comment from Hotel Management
Dec. 28, 2023 by Quinn Do, Hotel Management
Dear Martin, Thank you for your stay with us and for taking the time to review your stay on our property. Warm Regards, Quinn DoGuest Happiness Manager
