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Hotel Ex-Hacienda La Pitaya Queretaro

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel Ex-Hacienda La Pitaya Queretaro

Hot springs
Reception hall
Lunch and dinner served, Mexican cuisine
Lunch and dinner served, Mexican cuisine
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carretera Libre a Celaya KM 16.5, Villa del Pueblito, Apaseo el Grande, GTO, 76180
  • Place, Galerías Querétaro Shopping Center
    ‪18 min drive‬
  • Place, Plaza Santa Maria Bullring
    ‪19 min drive‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪23 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Apaseo el Grande

In Apaseo el Grande .You'll be within 9 miles (15 km) of El Cerrito Archaeological Zone and 12 miles (20 km) of Schoenstatt Sanctuary. Aqueduct of Santiago de Querétaro and Plaza de Armas are within 16 miles (25 km).

What's nearby

  • Galerías Querétaro Shopping Center - 18 min drive - 19.7 km
  • Plaza Santa Maria Bullring - 19 min drive - 20.1 km
  • Autonomous University of Querétaro - 21 min drive - 22.3 km
  • Aqueduct of Santiago de Querétaro - 23 min drive - 24.6 km
  • Plaza de Armas - 23 min drive - 23.8 km

Getting around

  • Queretaro Intl. Airport (QRO) - 48 min drive

Restaurants

  • ‪Pasteko La Mina De Los Pastes - ‬11 min drive
  • ‪La Herencia Antojeria - ‬11 min drive
  • ‪Casa Balvanera Restaurante - ‬12 min drive
  • ‪Subway Gasolinera Los Angeles - ‬10 min drive
  • ‪Barbacoa El Magueyal - ‬7 min drive

About this property

Hotel Ex-Hacienda La Pitaya Queretaro

3-star guestrooms with free WiFi
Hotel Ex-Hacienda La Pitaya Queretaro offers its guests a full-service spa, hot springs, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. A fitness center, a sauna, and a terrace are also featured at Hotel Ex-Hacienda La Pitaya Queretaro. You'll have access to the outdoor pool and health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Apaseo el Grande hotel.

  • 38 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Ex-Hacienda La Pitaya Queretaro offers 38 air-conditioned accommodations with safes and complimentary toiletries. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers. This Apaseo el Grande hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs on site.

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  • Free WiFi
  • Restaurant
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4.4 out of 5, Excellent, 131 reviews
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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (15 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 9 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Spa Rancho Pitaya Marroquin
Hotel Spa Rancho Pitaya
Spa Rancho Pitaya Marroquin
Spa Rancho Pitaya
Hotel Pitaya Apaseo el Grande
Hotel Pitaya
Pitaya Apaseo el Grande
Hotel Spa Rancho la Pitaya

Hotel Ex-Hacienda La Pitaya Queretaro Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 139 reviews
Rating 8 - Good. 35 out of 139 reviews
Rating 6 - Okay. 23 out of 139 reviews
Rating 4 - Poor. 16 out of 139 reviews
Rating 2 - Terrible. 13 out of 139 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ismael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
When I try to check in a few times I get only one room in time and the other one till finally I have to sleep. The AC never works and it was kind of warm at night really need it. The rooms need some maintenance
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2024

2/10 Terrible

Fernando

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is poorly maintained. The beds were uncomfortable. Sheets and pillows are old. A couple that stay in this hotel too, found bedbugs. The water had a sewage smell. I do not recommend the stay in this property. Definitely not a 3 star hotel. The location is unsafe.
Stayed 1 night in Nov 2023

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

6/10 Okay

Ana, APASEO EL GRANDE

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Le hace falta demasiado mantenimiento a la hacienda y que le den una buena limpiada a los vidrios del restaurante y a los de la alberca del spa. Las camas para mí gusto están súper incomodas, el colchón parece piedra. La limpieza del cuarto está bien. El personal es amable. Pero si pudiera ser una atracción turística como la ex hacienda de Chautla o Santa María Regla pero tienen el lugar muy descuidado.
Stayed 1 night in Apr 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I LIKE THE HISTORY AND THE LOCATION BUT THE ROOS ARE NOT CONFORTABLES AT ALL.
Stayed 1 night in Sep 2019

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Amaury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para relajarse
Stayed 1 night in Aug 2025

10/10 Excellent

Heriberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel bueno para pasar no mas de 2 dias
Stayed 2 nights in Jul 2025

4/10 Poor

Jim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
mal servicio y descuidada
Stayed 2 nights in Jun 2025

8/10 Good

gabriela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está lindo pero muy descuidado. El servicio y la actitud del personal de spa es mala, en recepción hay buena actitud, pero mala atención y restaurante buen servicio pero mala comida. Los cuartos están sucios, la regadera escurre hasta las camas.
Stayed 1 night in May 2025

8/10 Good

Evelin

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excelente lugar solo no me agradó que en el area de alberca te prohíban el ingreso con hidratacion que no sea del restaurante
Stayed 1 night in Apr 2025

6/10 Okay

Vico

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A pesar de que entendemos la situación del hotel, el lugar se encuentra bastante descuidado, es demasiado grande para la cantidad de personal, la alberca es muy pequeña y ofrece agua termal, a lo mucho es agua tibia a la mitad del día. El restaurante es bueno, pero los precios son bastante elevados para las porciones, además de que se nos informó que no podíamos ingresar comidas o bebidas externas y nos toco observar gente que claramente rompía las reglas. Tristemente no fue la experiencia que buscábamos para estas vacaciones, pero igualmente agradecemos la honestidad de los encargados en relación a las circunstancias del lugar. Esperamos que, en un futuro, el lugar recuperé su vieja gloria y podamos volver a darle una oportunidad. Lo deseamos de corazón.
Stayed 3 nights in Apr 2025

8/10 Good

Alfredo

Stayed 1 night in Apr 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica Iliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy acogedor, tranquilo y con una atención muy amable de todo el personal,lo recomiendo bastante,tienen muchas áreas verdes y el agua está muy calientita y limpia en la alberca
Stayed 1 night in Mar 2025

8/10 Good

Callu

Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Guadalupe

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Me gusta mucho el lugar
Stayed 1 night in Jan 2025

6/10 Okay

Gonzalo

Liked: Cleanliness, staff & service, amenities
No había agua caliente
Stayed 1 night in Jan 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar!
Stayed 1 night in Oct 2024

2/10 Terrible

Oswaldo

Travelled with family, Travelled with family and small children
Disliked: Amenities
Pésimo servicio vamos x el agua termal y está fría paga descorche y quieren cobrar x todo
Stayed 1 night in Jan 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Staff & service, room comfort
Decepción total el agua estaba fría les pedimos que dejarán salir el agua caliente y no hubo respuesta, pagamos descorche de una botella que obviamente no nos acabamos y nos dijeron que podíamos al otro día consumir sin problema pero oh sorpresa al otro día nos querían cobrar de nuevo el descorche
Stayed 1 night in Jan 2025