Note fondée sur 953 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 mai 2024
Commentaires de Gestion de l’hôtel
31 mai 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We appreciate your honest review and are sorry to hear that your experience did not fully meet your expectations.If you don't mind sharing, could you please provide more details about the areas where we fell short? Specifically, were there any maintenance-related issues or other aspects of your stay that could have been improved? Your input is invaluable to us as we strive to enhance our guest experience.We hope to have the opportunity to welcome you back and provide you with a stay that exceeds your expectations.
par un voyageur
Publié le 20 mai 2024
Very friendly and helpful staff. Great pizza.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Emily, Gestion de l’hôtel
Thank you for your kind words! We're delighted to hear that our staff made a positive impression on you and that you enjoyed the pizza. We strive to provide excellent service and delicious food, so it's wonderful to know we succeeded during your stay. We look forward to welcoming you back to the DoubleTree by Hilton Appleton soon! Safe travels!
par un voyageur de OAKFIELD
Publié le 21 avr. 2024
Enjoyed our stay and liked how close it was to everything in the area.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Erin, Gestion de l’hôtel
Thank you for sharing your experience at DoubleTree by Hilton Appleton! We're delighted to hear that you enjoyed your stay and found our location convenient for exploring the area. It's always our goal to provide a welcoming and comfortable base for our guests while they're visiting. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable visit. Thank you for choosing to stay with us!
par un voyageur
Publié le 6 mars 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
7 mars 2024 par Erin, Gestion de l’hôtel
Thank you for sharing your positive experience at the DoubleTree by Hilton Appleton! It's wonderful to hear you found our hotel to be a nice place. If there's anything specific that made your stay enjoyable, we'd love to hear about it to ensure we keep doing it right. We look forward to welcoming you back soon!
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Erin, Gestion de l’hôtel
Thank you so much for your 5 out of 5 rating! We're absolutely delighted to see that you had such a positive experience at the DoubleTree by Hilton Appleton. It's always our goal to ensure our guests have a memorable stay with us, and it seems we've succeeded with yours. If there’s anything specific about your stay that stood out or any feedback you’d like to share, we’d love to hear more. We look forward to the opportunity to welcome you back in the future. Thank you for choosing us and for taking the time to share your rating!
par un voyageur
Publié le 4 mars 2024 sur Expedia
Great shuttle service. Friendly staff
Commentaires de Gestion de l’hôtel
4 mars 2024 par Emily, Gestion de l’hôtel
Thank you so much for sharing your positive experience with our shuttle service and staff at the DoubleTree by Hilton Appleton. We're thrilled to hear that you found our team friendly and the shuttle service convenient. Your kind words are greatly appreciated and will be shared with our staff, who make it their priority to ensure our guests feel welcome and supported throughout their stay. We look forward to welcoming you back soon for another pleasant visit. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.
par un voyageur
Publié le 4 mars 2024 sur Expedia
TV remote did not work staff unable to get it fixed . We had an early flight out and was told no coffee available till after five.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to share your feedback regarding your recent stay at the DoubleTree by Hilton Appleton. We're truly sorry to hear about the inconvenience you experienced with the TV remote and the early morning coffee availability. Your comfort and satisfaction are of utmost importance to us, and it's clear we missed the mark in these areas.I apologize for the issues with the TV remote and any inconvenience this caused during your stay. We strive to ensure all our guests have a seamless and enjoyable experience, and it seems we fell short in promptly addressing this issue. Your feedback is invaluable to us as it helps identify areas for improvement.Regarding the availability of coffee before your early departure, we understand how important that first cup of the day is, especially before a flight. We'll take your feedback into consideration as we continuously look for ways to better serve our guests' needs, including those with early morning commitments.Please rest assured, we are taking your comments seriously and will be looking into both matters. We hope to have the opportunity to welcome you back in the future for a stay that meets both your expectations and our high standards.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to share your rating of the DoubleTree by Hilton Appleton. We're genuinely sorry to hear that your experience did not meet the high standards we strive to uphold. Understanding your specific concerns helps us improve, so if you're willing to share more details about what led to this rating, it would be greatly appreciated. Our team is committed to ensuring our guests have a memorable stay, and your feedback is invaluable in guiding our efforts to enhance our service and accommodations. Thank you again for your review, and we hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 4 mars 2024 sur Expedia
One my best stays of any hotel I've ever stayed at.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Erin, Gestion de l’hôtel
It's truly heartwarming to receive such high praise, and we're absolutely delighted to hear that your stay with us at the DoubleTree by Hilton Appleton ranks as one of your best hotel experiences ever! Our team works tirelessly to ensure that every guest feels welcome, comfortable, and valued, and it's wonderful to know that we've succeeded in making your stay memorable.We're curious if there was anything in particular that stood out for you or made your stay exceptional. Your feedback is invaluable as it helps us continue to deliver excellent service and create memorable experiences for all our guests.Thank you once again for choosing to stay with us and for taking the time to share your positive experience. We look forward to welcoming you back for another outstanding stay in the future.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Great place to stay
Commentaires de Gestion de l’hôtel
4 mars 2024 par Erin, Gestion de l’hôtel
Thank you so much for your kind words and for choosing the DoubleTree by Hilton Appleton for your stay. We're thrilled to hear that you found our hotel to be a great place to stay!If there's any particular aspect of your stay that stood out or made your experience with us even more enjoyable, we'd love to hear about it. Your feedback is incredibly important to us as it helps us understand what we're doing right and where we can make improvements to ensure every guest's stay is nothing short of great.We look forward to the opportunity to welcome you back in the future for another enjoyable experience.
