Ratings based on 128 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Great location

Posted Oct. 12, 2020 on Hotels
The biggest plus is that’s in a an excellent location near the cathedral area. Relatively cheap but room rather run down, we stayed in 106. Very basic breakfast included and the staff very helpful and friendly. Parking is offered but €16 per day !
4 out of 5
by A traveller

Posted Jan. 22, 2020 on Hotels
Hotel needs some TLC, but for the price, location and the fact it was a one night stay it was clean and more than adequate.
Comment from Hotel Management
Feb. 26, 2020 by BCOOL FAMILY, Hotel Management
Thanks for your assessment, we are effectively aware of the improvements to be made, so we have begun to reform some rooms. Until next time!
3 out of 5
by A traveller

Noisy room, poor WiFi

Posted Jan. 7, 2020 on Hotels
My room was above a door that was slammed REALLY F***ING HARD every 30 seconds or so, well into the night. The WiFi was intermittent. Ten years ago that was forgivable. Nice people in reception, but what I want from a hotel room is quiet, and WiFi, and this hotel had neither of any quality.
5 out of 5
by A traveller

Posted Aug. 15, 2019 on Expedia
Comment from Hotel Management
Sep. 16, 2019 by Familia Bcool, Hotel Management
Gracias por alojarte con nosotros. Para nosotros ha sido un placer.
3 out of 5
by A traveller

Posted Jul. 2, 2019 on Hotels
The front desk staff were friendly, but they could not help me with simple things like making the thermostat work. So the room was too hot—as in awfully hot and humid due to lack of air movement. I just as in five cities over three weeks and commutation was never as hard as here—and many of my stays were with folks who didn’t speak American English.
4 out of 5
by A traveller

We would stay again.

Posted Jun. 7, 2019 on Hotels
The staff was very accommodating.
Comment from Hotel Management
Jun. 29, 2019 by Bcool Murcia family., Hotel Management
Hi Hester, Thank you very much for your visit and your comment. We will be waiting for you. Regards
5 out of 5
by A traveller

Excellent.

Posted Apr. 26, 2019 on Hotels
The staff was amazing, very friendly and helpful. The room was very nice, only comments would be there is a little water damage on the ceiling (no problem but detracts a little) there is no clip in the shower so you have to hold the shower faucet up yourself and the AC was not working, it was not hot, but pretty stuffy in the room.
5 out of 5
by A traveller

Posted Apr. 26, 2019 on Hotels
Would definitely stay again.
5 out of 5
by A traveller

Posted Apr. 25, 2019 on Hotels
Fantastically located. Close to all historical points of interest. Staff were incredibly friendly and helpful. Would staff again.
4 out of 5
by A traveller

The Check-out Time and Breakfast Hours Are Great

Posted Jan. 5, 2019 on Hotels
Overall it was rather comfortable but when we checked out, there was a mixup and the reception staff thought we didn't pay although we already paid. He had to call his colleague to confirm. Everything was sorted out in the end but just a confusion in the process.