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Hotel El Lago by Luoxo

3.5 star property
Family-friendly 3.5-star hotel near Molino de Sabandia

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Photo gallery for Hotel El Lago by Luoxo

Exterior
Breakfast, lunch, dinner served; pool views
Lake
Junior Room
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Pje Camino Al Molino S/n, Arequipa, Arequipa, 4012
  • Place, Molino de Sabandia
    ‪10 min walk‬
  • Place, Parque Lambramani
    ‪11 min drive‬
  • Place, Arequipa Plaza de Armas
    ‪15 min drive‬
  • Airport, Arequipa (AQP-Rodriguez Ballon Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

4 bedrooms, premium bedding, down comforters, memory foam beds

Double Room Standard

  • 32 sq m
  • Sleeps 2

View all photos for Twin Room

4 bedrooms, premium bedding, down comforters, memory foam beds

Twin Room

  • 32 sq m
  • Sleeps 4

About the area

Arequipa

Sabandía stay.With a stay at this Sabandía hotel, you'll be within half a mile (1 km) of Molino de Sabandia and 6 miles (10 km) of Parque Lambramani. San Camilo Market and Arequipa Cathedral are also within 6 miles (10 km).

What's nearby

  • Molino de Sabandia - 10 min walk - 0.9 km
  • Parque Lambramani - 11 min drive - 6.6 km
  • San Camilo Market - 14 min drive - 8.8 km
  • Arequipa Plaza de Armas - 15 min drive - 9.6 km
  • Santa Catalina Monastery - 15 min drive - 9.9 km

Getting around

  • Tres Cruces Station - 24 min drive
  • Arequipa (AQP-Rodriguez Ballon Intl.) - 46 min drive

Restaurants

  • ‪Cuyeria Sonia - ‬18 min walk
  • ‪Restaurant El Lago - ‬1 min walk
  • ‪la benita de characato - ‬5 min drive
  • ‪El Rincón Norteño - ‬7 min drive
  • ‪Picanteria De Adelita - ‬5 min drive

About this property

Hotel El Lago by Luoxo

Family-friendly 3.5-star hotel near Molino de Sabandia
BTH Hotel Arequipa Lake offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 53820 square feet (5000 square meters) and includes a conference center. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly BTH Hotel Arequipa Lake. An area shuttle within 17 km and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis.

This Art Deco Arequipa hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 53820 sq ft of conference space
  • 5000 sq m of conference space
  • Built in 1991
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
BTH Hotel Arequipa Lake offers 52 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Memory foam beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

Similar properties

Exterior
Sonesta Hotel Arequipa
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 191 reviews
The price is CA $114
CA $126 total
Jan 31 - Feb 1
Sonesta Hotel Arequipa

Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 17 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Mountain biking
  • Playground
  • Rowing/canoeing
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children for items such as extra bedding and breakfast.

Renovations and closures

The following facilities will be closed during September, October, and November:
  • Bar/Lounge
  • Dining venue(s)
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BTH Hotel Arequipa Lake

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 53.00 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

Property Registration Number 20604690685

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open May 01 and close December 31.
  • Pool access available from 10:00 AM to 6:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Lago Estelar Hotel
BTH Hotel Arequipa Lake Hotel
BTH Hotel Arequipa Lake Arequipa
BTH Hotel Arequipa Lake Hotel Arequipa

BTH Hotel Arequipa Lake Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 188 reviews
Rating 8 - Good. 79 out of 188 reviews
Rating 6 - Okay. 29 out of 188 reviews
Rating 4 - Poor. 6 out of 188 reviews
Rating 2 - Terrible. 3 out of 188 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adela Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Aug 2025

6/10 Okay

Yolanda

Travelled with partner
Disliked: Amenities
THIS IS A 3 STAR NOT 4 STAR HOTEL. We stayed during their off season and many of the hotel amenities were not available for use including the jacuzzi, pool bar, gym, and sauna which we were not made aware of prior to booking. The room was not clean when we arrived with stains on the bed and hair/garbage in the bathroom from the previous person. The door had gaps around it so noise came through meaning the vaccuming around 11pm at night kept us from getting the sleep we needed for an early morning tour. The pool was available but no bartender, and we found it wasn't cleaned daily as a massive wad of hair and brown liquid at the top was around for a few days. We also found smashed glass along the walking areas of the pool. Finally, it's hard to get a taxi to and from this place. The people were nice but I would not stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

LUCIA, Minneapolis

Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property

Did not like that they charged for any ice needed, any hot water. Did not have free coffee at the lobby. Did not want to honor 20% discount for food and beverage per our reservation details.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The seclusion is nice and peaceful. The facilities are clean and well kept. They could use more lighting for the path between hotel and restaurant.
Stayed 4 nights in Jul 2019

10/10 Excellent

Jose Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks

Thanks for your service
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a picturesque surrounding made the stay memorable. However, finding Uber from the hotel to the city was very difficult.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Nice hotel on the outskirts of the city

This hotel was nice, but make sure you want to stay where it is located as it is on the outskirts of Arequipq proper. It feels like you are in a rural location with farm views outside your window. The place seemed to be under renovation in some parts, so there was some construction noise we had to deal with. The breakfast was really good and the rooms were nice and clean. We booked this hotel in large part because the picture on hotels.com website showed a sitting area for the “superior room, one king bed” and we wanted the extra space during our stay. I took a screen shot of the picture on my phone. It was a good thing because when we checked in, the front desk put us in a “standard” room that did not have this extra sitting area. Even after showing the picture to the front desk, we were told that the picture was of their “junior suite” and there was nothing they could do about it. I sent a note about this to hotels.com, and the next day hotel staff approached us, apologized and moved us to the advertised room. The hotel has a pool and jacuzzi, but when we asked about the operating hours for the jacuzzi (as we were hoping to use it to relax in the evening after dinner) we were told that the jacuzzi required a reservation, and that there are only three reservation times offered each day - 11 am, 1 pm and 3 pm. This was useless for us as those times were when we were out sight-seeing. So while it was a nice property, some key amenities were unusable during our stay.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids liked the lagoon on the property with ducks and pedal boats. The service at the front desk, particularly Patrice, was excellent. We did not like the fact that our room, although clean, had flies.
Stayed 3 nights in Mar 2019

6/10 Okay

jane, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe comfortable with amenities

Friendly and spacious. Best bed for a while too. The shuttle to the airport an hour away is a bonus. Great place to reenergise.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

We had one night planned and decided to stay another as the hotel was so nice! Staff were so friendly and lovely to us. Definitely recommend.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

To wake up with the nature

If you are looking for a new experience (outside the city), this is a good choose. For me and my family , it was a great experience wake up and see trough the room window, an excellent landscape: cows, ducks, crops and also a brilliant sun in the morning. Also, the hotel has a good swimpool and nice place for kids.
Stayed 4 nights in Apr 2018

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice country hotel outside Lima city

The hotel offers a welcome relief from the sometimes dusty centre of Arequipa. The setting was lovely with the restaurant overlooking the lake, and we were lucky to see some great white herons. The restaurant is a bit pricey for Peru, but the food was good. The included breakfast is good value, with a choice of fruit salad, yogurt, juice, cereals, toast and eggs cooked to your wishes.
Stayed 3 nights in Apr 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
We arrive for a 4am checkin after driving 12 hours and the gates were closed and no one was answering. We waited for an hour outside before we had Expedia call the hotel and tell them to come out. The shower head was also falling apart
Stayed 1 night in Aug 2017

8/10 Good

Karla, Lima, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, lovely views, a bit far away from the city centre, but worth the traveling time if you are with small kids.

10/10 Excellent

marx, palm beach, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel to rest

It is a very quiet place, excellent service and overall cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Nice hotel with lots of potential

We had a great experience, it has all necessary. The worst part was the staff (they won't help nor offer anything) and the fact that they do not have AC (as it was offered). Swimming pool could be heated and they could put some effort on the food department, breackfast was poor, also service arround the pool area did not had much to offer. Place is great, there are activities nearby, it is only 20 minutes away from downtown so its location allouds to have everything close enough, but still were able to rest.

8/10 Good

Alan, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gorgeous hotel. Rooms large, beds good, breakfast excellent. WIFI is spotty and frequently looses signal. Hotel is 20 minutes outside of town.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Might have been nice once

Hotel facilities outdated and in need of refurbishment. Breakfast is bad - chips, rice and soup?! And the worst scrambled eggs I've ever had. Reception staff say they've booked taxi's or reserved activities when they haven't. Swimming pool was absolutely filthy.

8/10 Good

José Moises, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

I enjoy the place