Note fondée sur 623 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Comfort on the road.
Publié le 17 mars 2024 sur HotelsOur visit was delightfully clean and crisp. Fresh smells and clean room with exceptional staff greeting us. We were not there long enough to enjoy the pool though it looked clean & welcoming.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Aaron D., Gestion de l’hôtel
Hi Kathy, I would like to take this opportunity to thank you for taking the time to share some feedback about your most recent stay with us! We are thrilled to see that you enjoyed your stay. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. Again, thank you for your time and for being our guest. We hope to see you again soon!Thank you Aaron Dearry General Manager Hilton Garden Inn Asheville South
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2024 par Aaron D., Gestion de l’hôtel
Hi There, I would like to take this opportunity to thank you for taking the time to share some feedback about your most recent stay with us! We are thrilled to see that you enjoyed your stay. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. Again, thank you for your time and for being our guest. We hope to see you again soon!Thank you Aaron Dearry General Manager Hilton Garden Inn Asheville South
par un voyageur
Publié le 13 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2024 par Aaron D., Gestion de l’hôtel
Hi there, I would like to take this opportunity to thank you for taking the time to share some feedback about your most recent stay with us! We are thrilled to see that you enjoyed your stay. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. Again, thank you for your time and for being our guest. We hope to see you again soon!Thank you Aaron Dearry General Manager Hilton Garden Inn Asheville South
par un voyageur
Publié le 11 mars 2024 sur Expedia
Asked for a turndown of the beds and nothing happened. Stayed 3 nights and it was fine besides the refusal of turning down our beds.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Aaron D., Gestion de l’hôtel
Hello! Thank you for taking the time and providing your feedback. We always strive to provide a stay that was worthy of a "5" in scoring. After reviewing your feedback, I see that we failed to provide an outstanding experience for you while you were here. I sincerely apologize that we fell short during your stay. Hilton Garden Inns do not offer turn down service, but do offer housekeeping services upon request. I know your time is valuable and I sincerely appreciate your feedback so that we may use that information to improve. Again, thank you for your time and I hope to see you again soon.Thank you Aaron DearryGeneral Manager Hilton Garden Inn Asheville South
par un voyageur
Publié le 11 mars 2024 sur Hotels
The manager and front desk were exceptionally professional and kind! Big 5 star
Commentaires de Gestion de l’hôtel
13 mars 2024 par Aaron D., Gestion de l’hôtel
Hello! I would like to take this opportunity to thank you for taking the time to share some feedback about your most recent stay with us! We are thrilled to see that you enjoyed your stay. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. Again, thank you for your time and for being our guest. We hope to see you again soon!Thank you Aaron DearryGeneral Manager Hilton Garden Inn Asheville South
par un voyageur
Publié le 11 mars 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
13 mars 2024 par Aaron D., Gestion de l’hôtel
Hello! I would like to take this opportunity to thank you for taking the time to share some feedback about your most recent stay with us! We are thrilled to see that you enjoyed your stay. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. Again, thank you for your time and for being our guest. We hope to see you again soon!Thank you Aaron DearryGeneral Manager Hilton Garden Inn Asheville South
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Aaron D., Gestion de l’hôtel
hi Jennifer! I would like to take this opportunity to thank you for taking the time to share some feedback about your most recent stay with us! We are thrilled to see that you enjoyed your stay. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. Again, thank you for your time and for being our guest. We hope to see you again soon!Thank you Aaron DearryGeneral Manager Hilton Garden InnAsheville South
par un voyageur
Disappointing stay
Publié le 10 mars 2024 sur HotelsHotel is located close to interstate. Our room was on the interstate side. So room was noisy. Breakfast is not included in the price. TV has limited number of channels. Overall stay was disappointing. Also there was no mention of Hilton Honers membership.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Aaron D., Gestion de l’hôtel
Hello! Thank you for taking the time and providing your feedback. We always strive to provide a stay that was worthy of a "10" in scoring. After reviewing your feedback, I see that we failed to provide an outstanding experience for you while you were here. I sincerely apologize that we fell short during your stay. Unfortunately, when you booked the reservation the Hilton Honors information was not attached where it was booked through a third party source. Honors was then added once checked in, and apologize for any confusion. We do have breakfast included rates for Hilton Garden Inns, and it does show that you choose a rate without breakfast. Hilton Garden Inns do not offer a free breakfast, and offers a full cooked to order menu unlike other brands. Anytime you are not happy with a room, please reach out to the desk so they can try to make it right for you while you are here. I know your time is valuable and I sincerely appreciate your feedback so that we may use that information to improve. Again, thank you for your time and I hope to see you again soon.Thank you Aaron DearryGeneral Manager Hilton Garden InnAsheville South
par un voyageur
Publié le 8 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Aaron D., Gestion de l’hôtel
Hello! I would like to take this opportunity to thank you for taking the time to share some feedback about your most recent stay with us! We are thrilled to see that you enjoyed your stay. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. Again, thank you for your time and for being our guest. We hope to see you again soon!Thank you Aaron DearryGeneral Manager Hilton Garden Inn Asheville South
par un voyageur
Publié le 8 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Aaron D., Gestion de l’hôtel
Hello! I would like to take this opportunity to thank you for taking the time to share some feedback about your most recent stay with us! We are thrilled to see that you enjoyed your stay. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. Again, thank you for your time and for being our guest. We hope to see you again soon!Thank you Aaron DearryGeneral Manager Hilton Garden Inn Asheville South
