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Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

2.5 star property
Hotel near Asheville Outlets in Asheville

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Photo gallery for Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Exterior
Interior
Terrace/patio
Interior
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
12 Rocky Ridge Road, Asheville, NC, 28806
  • Place, Asheville Outlets
    ‪2 min walk‬
  • Place, Biltmore Estate
    ‪7 min drive‬
  • Place, The Orange Peel
    ‪9 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.2 out of 10
Wonderful
(33 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(106 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Ground Floor

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Ground Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Holiday Inn & Suites Arden - Asheville Airport by IHG

Arden
  • Pool
  • Hot tub
  • Free airport shuttle
  • Parking included
4.6 out of 5, Wonderful, 917 reviews
The price is CA $133
CA $150 total
includes taxes & fees
Jan 23 - Jan 24
Holiday Inn & Suites Arden - Asheville Airport by IHG

About the area

Asheville

South Asheville stay.A stay at this South Asheville hotel places you within half a mile (1 km) of Asheville Outlets and 3 miles (5 km) of North Carolina Arboretum. New Belgium Brewing Company is within 6 miles (10 km) and The Orange Peel is within 9 miles (15 km).

What's nearby

  • Asheville Outlets - 2 min walk - 0.2 km
  • Biltmore Estate - 7 min drive - 7.3 km
  • Harrah's Cherokee Center - Asheville - 9 min drive - 9.9 km
  • The Orange Peel - 9 min drive - 10.3 km
  • University of North Carolina at Asheville - 9 min drive - 11.4 km

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Apollo Flame Bistro - Brevard Rd - ‬13 min walk
  • ‪Biltmore Estate Winery - ‬18 min drive

About this property

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Hotel near Asheville Outlets in Asheville
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG. Free self parking is available.

This Asheville hotel is smoke free.

  • 108 guestrooms or units
  • 5 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers 108 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Holiday Inn Asheville Biltmore by IHG
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
The price is CA $115
CA $130 total
includes taxes & fees
Feb 8 - Feb 9
Holiday Inn Asheville Biltmore by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Asheville-Biltmore Square
Holiday Inn Express Hotel Asheville-Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets
Holiday Inn Express Suites Asheville SW Outlet Ctr Area
Holiday Inn Express Hotel Suites Asheville Biltmore Square
Holiday Inn Express Suites Asheville SW Outlet Ctr Area by IHG
Holiday Inn Express Hotel Suites Asheville Outlets an IHG Hotel

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Paula

Stayed 2 nights in Oct 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Tami

Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Madeline, Mooresville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Oct 2025

8/10 Good

steven

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was good. We had to exchange some dirty towels that was in our room. And the breakfast was not good at all not enough variety. Then get rid of that pancake maker and just get a regular waffle iron. But the staff was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Becky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was clean. Beds were very comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was welcoming for our dog, and very nice clean hotel. Great value as well. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, easy check in, free parking, has a nice balcony overlooking the mountains.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlene

Great! Friendly staff, very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Mark, Cincinnati

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stop on our way to Hilton Head!
Stayed 1 night in Sep 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Jocelyn, Greenville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing and the rooms were very clean. Loved the complimentary Dove toiletries in the bathroom
Stayed 2 nights in Sep 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Was very pleased with everything about this location
Stayed 2 nights in Sep 2025

8/10 Good

Robin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up having a sick child during night couldn't get anymore towels or anything. Was told the laundry didn't get done that day.
Stayed 1 night in Sep 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk employees were friendly and courteous. Check in/out very easy. Rooms were clean. Great shower with very good amenities. Very good dining options available close by. Breakfast had very limited options.
Stayed 1 night in Sep 2025

10/10 Excellent

Bill, Alabaster

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast!
Stayed 4 nights in Sep 2025

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Our carpet in our room stunk like wet towels and musty. Other than that everything was fine
Stayed 1 night in Sep 2025

8/10 Good

Julie A

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Staff was great and room was clean. Just needs remodeling and some grass for our furry friends.
Stayed 1 night in Sep 2025