Ratings based on 296 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
89% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 15, 2024 on Expedia
Amazing family time!
Comment from Hotel Management
Jan. 15, 2024 by General Manager , Hotel Management
Dear Lyubomir, Thank you for the superb review of your recent stay at The St. Regis Aspen Resort. We are delighted that you and your family had a wonderful time with us while you were here. Thank you again for the feedback, and we would love for you all to come back soon in the future.Sincerely,H. Steenge-Hart,General Manager
1 out of 5
by A traveller

Posted Jan. 13, 2024 on Hotels
Comment from Hotel Management
Jan. 15, 2024 by General Manager, Hotel Management
Dear Sergiy, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sincerely,H. Steenge-Hart,General Manager
5 out of 5
by A traveller

Posted Dec. 17, 2023 on Expedia
The best hotel in Aspen. And much better than the Little Nell which isn’t nearly as nice yet more expensive. Makes no sense.
Comment from Hotel Management
Dec. 17, 2023 by General Manager, Hotel Management
Dear Dan, Thank you for your generous review and for all the gracious compliments you gave regarding your stay at The St. Regis Aspen Resort. Your comments were a pleasure to read, and we are excited to share them with our extraordinary staff. Thank you again for your honest feedback, and we look forward to welcoming you to your home in the mountains again.Sincerely,H. Steenge-Hart,General Manager
5 out of 5
by A traveller

5 Star Experience, Cannot Be Any Better

Posted Dec. 13, 2023 on Hotels
We had the best experience ever. This was our second December staying at the hotel for our anniversary and The St. Regis Hotel, it's management, and concierge Kelly made everything so perfect and special. This is by far the best hotel you can ever stay at in Aspen or anywhere in fact. We are already planning our next trip to stay there again!
Comment from Hotel Management
Dec. 14, 2023 by General Manager , Hotel Management
Dear Shaun, Thank you for taking the time to share your warm feedback regarding your stay at The St. Regis Aspen Resort. Your compliments were a pleasure to read, and we are delighted that our associates helped to make your stay extraordinary. We will share your gracious remarks with our entire team. Thank you once more for celebrating your anniversary with us, and we look forward to welcoming you and your partner back soon.Sincerely,H. Steenge-Hart,General Manager
4 out of 5
by A traveller

Posted Dec. 5, 2023 on Hotels
Comment from Hotel Management
Dec. 7, 2023 by General Manager , Hotel Management
Dear Julie, Thank you for sharing the nice rating about your experience at The St. Regis Aspen Resort. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely,H. Steenge-Hart,General Manager
5 out of 5
by A traveller

Posted Dec. 5, 2023 on Hotels
Comment from Hotel Management
Dec. 7, 2023 by General Manager, Hotel Management
Dear Roberto, Thank you for rating your stay at The St. Regis Aspen Resort. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,H. Steenge-Hart,General Manager
5 out of 5
by A traveller

Posted Dec. 3, 2023 on Hotels
Comment from Hotel Management
Dec. 5, 2023 by General Manager, Hotel Management
Dear Guest, Thank you for rating your stay at The St. Regis Aspen Resort. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,H. Steenge-HartGeneral Manager
5 out of 5
by A traveller

Posted Nov. 29, 2023 on Expedia
I can't say enough about the beauty of this property. We stayed just after Thanksgiving for a few nights. The lobby is very cozy and luxurious with the perfect lighting and and warm fireplaces. The rooms are perfectly appointed and elegant. Finally, the staff was simply outstanding! Someone was always available to assist with whatever you need. We will definitely stay here if we return to Aspen in the future.
Comment from Hotel Management
Nov. 30, 2023 by General Manager, Hotel Management
Dear Peter, It was a pleasure to welcome you to The St. Regis Aspen Resort. We are delighted that your experience was perfect from beginning to end. We enjoy knowing that our guests can relax and feel at home in their gorgeously appointed rooms. On behalf of all of us, we thank you for taking the time to review our resort, and we love knowing that you will visit us every time you return.Sincerely,H. Steenge-HartGeneral Manager
5 out of 5
by A traveller

Posted Nov. 27, 2023 on Expedia
Comment from Hotel Management
Dec. 18, 2023 by General Manager, Hotel Management
Dear Markl, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at The St. Regis Aspen Resort, and we look forward to welcoming you again soon.Sincerely,H. Steenge-HartGeneral Manager
5 out of 5
by A traveller

Posted Nov. 26, 2023 on Expedia
10 stars!!!!! Top service, beautiful hotel!
Comment from Hotel Management
Nov. 28, 2023 by General Manager, Hotel Management
Dear Maria, Thank you for the outstanding review. We strive to provide each guest with a tailored, handcrafted experience, and we appreciate you highlighting the positive aspects of your stay. We are glad that you enjoyed our beautiful property and exemplary service. Thank you once more for being our guest at The St. Regis Aspen Resort, and we look forward to seeing you again soon.Sincerely,H. Steenge-Hart,General Manager