Ratings based on 199 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 14, 2024 on Expedia
by A traveller
Posted Feb. 27, 2024 on Hotels
It is a great place I had brought my dog and the front desk clerk was amazing and so accommodating.
by A traveller
Posted Feb. 26, 2024 on Expedia
Very clean, breakfast options good. Pretty quiet. Too bad steam room out of order
by A traveller
Posted Feb. 24, 2024 on Expedia
Sauna out of order, pop machines out of order. 20 min to check in. And it was not busy. Big hotel in a small town. What can ya do
Comment from Hotel Management
Feb. 26, 2024 by Jessica, Hotel Management
Hi Maverick,We work really hard to make sure everything is great for our guests, I am sorry to hear we missed the mark on this one.Please let me know here at the hotel if there is anything we can do to make things better for next time you are in town.Thanks, chat soonJessica BellGeneral Manager
by A traveller
Posted Feb. 23, 2024 on Expedia
They over booked and we didn’t get the room we reserved.
It smelled so bad.
Comment from Hotel Management
Feb. 26, 2024 by Jessica, Hotel Management
Hi Dan,I am sorry to hear your stay wasn't up to your standards. Please contact myself at the hotel and we can make sure to make things right for you.Thank you, talk soonJessica BellGeneral Manager
by A traveller
Posted Feb. 2, 2024 on Expedia
Great stay
Comment from Hotel Management
Feb. 5, 2024 by Jacqueline, Hotel Management
Thank you for leaving us a 5 star rating! We always want to ensure that every guest has an amazing stay and I can see that we delivered that to you. Looking forward to serving you the next time you are in town.Jacqueline FarrAssistant General Manager
by A traveller
Posted Jan. 25, 2024 on Expedia
The hot tub wasn’t working, they didn’t let us know before which is why we booked there and when I checked in she said she would speak to massage about providing discount for the 3 rooms I had booked, but they did not.
Comment from Hotel Management
Feb. 1, 2024 by Jacqueline, Hotel Management
Oh no, that is not what we want to see! We never want any guest leaving our hotel to be unhappy with their stay. Please call me at your earliest convenience. We look forward to having the opportunity to make things right.Jacqueline FarrAssistant General Manager
by A traveller
Posted Jan. 21, 2024 on Hotels
Sort but comfortable stay. Somewhat pricy though.
Comment from Hotel Management
Jan. 24, 2024 by Jacqueline, Hotel Management
We greatly appreciate that you took the time to share your experience and want to thank you for choosing to staying with us. I am sorry that you found the price point too high. Next time you stay with Canalta Hotels. please inquire about our Canalta Rewards Program. You will save 10% on your room just by signing up! Also, collecting point will earn you free nights stays in any of our locations. Please feel free to inquire with any of our helpful employees or read about the potential rewards on our website.We look forward to seeing you again!Jacqueline FarrAssistant General Manager
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 24, 2024 by Jacqueline, Hotel Management
Your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.Jacqueline FarrAssistant General Manager
by A traveller
Posted Jan. 11, 2024 on Hotels
Comment from Hotel Management
Jan. 13, 2024 by Jacqueline, Hotel Management
Your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.Jacqueline FarrAssistant General Manager
