Ratings based on 217 Guest Reviews
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3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great place
Posted Mar. 2, 2024 on HotelsThe hotel staff was amazing.
Comment from Hotel Management
Mar. 2, 2024 by Reham , Hotel Management
Dear MelissaThanks a lot for your review we really appreciate your feedback
by A traveller
Posted Feb. 16, 2024 on Expedia
The property was very average. The rooms were fine and it had a pool. There was one restaurant that served decent food. Unfortunately several evenings they had only a poor but expensive buffet available. So there were no other options for food within walking distance.
Comment from Hotel Management
Feb. 17, 2024 by Reham, Hotel Management
We're really grateful and appreciate you taking the time to share your rating with us
by A traveller
Posted Jan. 3, 2024 on Expedia
The hotel has a nice view, but it is in major renovations. Not worth it for the price we payed.
Comment from Hotel Management
Feb. 15, 2024 by Reham, Hotel Management
Thank you for taking the time to review our services
by A traveller from Dallas
Posted Dec. 27, 2023 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Reham, Hotel Management
Thank you for taking the time to review our services
by A traveller
Accommodating but less in professionalism
Posted Dec. 26, 2023 on HotelsThe location and view is great. Staff can be trained to the next level of professionalism compared to the other hotels I have stayed. At the checkout, the guy was so busy so even say thank you. Just handed me a print out and start talking to someone else. When I asked for an envelop , he just gave me one. There were other incidents as well…
Rooms are a little out dated.
Food was good but the cutleries, plates and the buffet area doesn’t meet the high standards.
Comment from Hotel Management
Feb. 15, 2024 by Reham, Hotel Management
we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
by A traveller
Posted Dec. 20, 2023 on Hotels
Hotel with huge potential fallen through the cracks
Comment from Hotel Management
Feb. 15, 2024 by Reham, Hotel Management
Thank you for taking the time to review our services
by A traveller from Morgan Hill
Posted Dec. 8, 2023 on Expedia
Comment from Hotel Management
Dec. 21, 2023 by Reham, Hotel Management
Dear David Thank you so much for the feedback! We appreciate your business and hope to see you again soon
by A traveller
Posted Dec. 5, 2023 on Expedia
Nice room with a view of the Nile. Beds are comfortable. Room was specious. Staff was great. Walking distance to city center. Nice property but there was construction work at the lobby and restaurant.
Comment from Hotel Management
Dec. 21, 2023 by Reham, Hotel Management
Dear Ovulthank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
by A traveller from Raleigh
Posted Nov. 29, 2023 on Expedia
Staff were kind and helpful. They helped with daytrips and ride to the airport. There was construction at the hotel and down the street but it was still quiet and clean. Pool side was great to rest after expeditions to archaeological sites. The Nubia Museum was conveniently across the street. Restaurant had pretty decent food.
Comment from Hotel Management
Nov. 30, 2023 by Reham, Hotel Management
Dear Caroline Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
by A traveller
Posted Nov. 28, 2023 on Expedia
Comment from Hotel Management
Nov. 30, 2023 by Reham, Hotel Management
thank you so much