Ratings based on 128 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from McKinney
Posted Jan. 11, 2024 on Expedia
Comment from Hotel Management
Feb. 21, 2024 by Philippe Roux-Dessarps Senior General Manager, Hotel Management
Dear Leigh,Thank you for taking the time to share your feedback with us. We're committed to providing the best possible experience for all our customers, and your input is invaluable to us.Best regards,
by A traveller
Posted Jan. 3, 2024 on Expedia
Comment from Hotel Management
Jan. 24, 2024 by Philippe Roux-Dessarps Senior General Manager, Hotel Management
Dear Youssef, Thank you for taking the time to share your feedback with us. We're committed to providing the best possible experience for all our customers, and your input is invaluable to us.
by A traveller
Posted Dec. 17, 2023 on Expedia
This place is wonderful. As a person of color traveling from USA and also have a disability, the staff and accommodations were excellent. They have a pillow menu. That’s right, a menu for an assortment of different pillows that can fit your sleeping needs. The food is so good. I didn’t want to leave. We will be staying there again
Comment from Hotel Management
Jan. 24, 2024 by Philippe Roux-Dessarps, Senior General Manager, Hotel Management
Dear Vanessa, Thank you for taking the time to share your feedback with us. We're committed to providing the best possible experience for all our customers, and your input is invaluable to us.Once again, thank you for choosing us, and we look forward to welcoming you back in the near future.
by A traveller
Posted Dec. 4, 2023 on Hotels
I am very pleased with my stay here personal doing great job both in housekeeping and front services everyone amazing
Concierge desk, and reception leave no request without attention
Definitely four seasons standards
Excellent definitely coming back here
Comment from Hotel Management
Dec. 14, 2023 by Philippe Roux-Dessarps Senior General Manager, Hotel Management
Dear Islam,Thank you for taking the time to leave us such a positive review regarding your recent stay. We are really happy that your stay offered you that pleasant impression!Best regards,
by A traveller
Posted Nov. 10, 2023 on Expedia
I had very high expectations of this property and they were all exceeded! The service is the best I’ve experienced in a long time plus the rooms were exceptional. We had two rooms which were seaside. I believe they’re maybe one level up or so in price from the standard base rooms so not pricey rooms costing thousands of dollars per night yet they were incredible with very large patio/balconies where we could lounge. We found every amenity completely top shelf which is what I expect at a Four Seasons resort.
Comment from Hotel Management
Dec. 14, 2023 by Philippe Roux-Dessarps Senior General Manager, Hotel Management
Dear Dietrich,Thank you for taking the time to submit a review regarding your stay with us! It is our great pleasure we offered you an excellent quality service and you found your overall stay wonderful! Thank you for commenting in such a positive way and we are looking forward to welcoming you back in the near future!Best regards,
by A traveller from Anaheim
Posted Oct. 31, 2023 on Expedia
Different locations breakfast, different hotel family hotel lot of big family big noise....
Room service lot of time check our private bags....
Comment from Hotel Management
Dec. 14, 2023 by Philippe Roux-Dessarps Senior General Manager, Hotel Management
Dear Bela, Firstly we would like to thank you for taking the time to review our Hotel.Please accept our apologies for feeling that our property could not meet your expectations and provide you the ideal stay. We have taken all your comments on board for immediate consideration in an attempt to improve our services to our valuable guests. We hope that you will give us the chance to welcome you back in the future.With kind regards,
by A traveller
Posted Oct. 20, 2023 on Expedia
Comment from Hotel Management
Dec. 14, 2023 by Philippe Roux-Dessarps Senior General Manager, Hotel Management
Dear Andreas,Thank you for taking the time to leave us such a positive review regarding your recent stay. We are really happy that your stay offered you that pleasant impression!Best regards,
by A traveller
Posted Oct. 14, 2023 on Expedia
Great stay !
Comment from Hotel Management
Oct. 17, 2023 by Philippe Roux-Dessarps Senior General Manager, Hotel Management
Dear Rick,Thank you for taking the time to leave us such a positive review regarding your recent stay. We are really happy that your stay offered you that pleasant impression!Best regards,
by A traveller
Posted Oct. 13, 2023 on Hotels
Comment from Hotel Management
Oct. 17, 2023 by Philippe Roux-Dessarps Senior General Manager, Hotel Management
Dear Geri,Thank you for taking the time to leave us such a positive review regarding your recent stay. We are really happy that your stay offered you that pleasant impression!Best regards,
by A traveller
Posted Oct. 13, 2023 on Hotels
Comment from Hotel Management
Oct. 17, 2023 by Philippe Roux-Dessarps Senior General Manager, Hotel Management
Dear Mark,Thank you for taking the time to leave us such a positive review regarding your recent stay. We are really happy that your stay offered you that pleasant impression!Best regards,
