Ratings based on 20 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Grand Hyatt Athens, Hotel Management
Dear Kristel,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Kind regards,Nancy MakriGuest Relations Manager
by A traveller
Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Jan. 28, 2024 by Grand Hyatt Athens, Hotel Management
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards, Nancy Makri Guest Relations Manager
by A traveller from Centre
Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Jan. 14, 2024 by Grand Hyatt Athens, Hotel Management
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Nancy Makri Guest Relations Manager
by A traveller from Centre
Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Jan. 12, 2024 by Grand Hyatt Athens, Hotel Management
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards, Nancy Makri Guest Relations Manager
by A traveller
Posted Jan. 3, 2024 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by Grand Hyatt Athens, Hotel Management
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards, Guest Relations team
by A traveller
Posted Dec. 28, 2023 on Expedia
Great location, clean room
Comment from Hotel Management
Dec. 30, 2023 by Grand Hyatt Athens, Hotel Management
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards, Guest Relations team
by A traveller
Posted Dec. 18, 2023 on Expedia
Perfect location close from everything very nice staff
Comment from Hotel Management
Dec. 18, 2023 by Grand Hyatt Athens, Hotel Management
Esteemed Guest,Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team
by A traveller
Perfect Athens Hotel
Posted Dec. 12, 2023 on HotelsExcellent Hotel.
Loved the roof top pool
Perfect Hotel for a stay in Athens
Comment from Hotel Management
Dec. 14, 2023 by Grand Hyatt Athens, Hotel Management
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team
by A traveller
Posted Dec. 11, 2023 on Expedia
Very nice stay
Comment from Hotel Management
Dec. 14, 2023 by Grand Hyatt Athens, Hotel Management
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team
by A traveller
Posted Dec. 5, 2023 on Expedia
The 'modern' elevator controls didn't take into account that one car was stuck on our floor. Other cars wouldn't come to the floor b/c the system thought our floor was being serviced. Also, the power in our room went out. It took 90 minutes to have it fixed. In the grand scheme that may not be too bad but we were exhausted from a 20 hour travel day and it needed sleep which wouldn't come without air conditioning. The pool was spectacular, though.
Comment from Hotel Management
Dec. 7, 2023 by Grand Hyatt Athens, Hotel Management
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay. I humbly regret not having met your expectations. Our trainings are concentrated on curated experiences and I apologize for not conveying this feeling.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.Deep apologies for not entailing this during your stay and we look forward to an opportunity to greet and treat you in an effort to convey a feeling of care.Warmest Regards,Guest Relations team
